Gradient Ventures

Yuma AI is a customer support automation company using generative AI to streamline and automate support services. The platform enhances agent productivity while significantly reducing costs for Shopify merchants by providing automated AI customer service.

NumberAI, Inc. is a technology company founded in 2016 and headquartered in Oakland, California. The company specializes in developing artificial intelligence software called Numa, which allows small businesses to digitally connect their landline numbers. Numa enhances communication by enabling businesses to interact with their landline numbers in ways that meet modern consumer expectations. Through this innovative approach, NumberAI aims to improve how small businesses manage customer interactions and streamline their communication processes.

Roe AI is an AI-native data platform that focuses on processing unstructured data stored in blob storage and customer relationship management systems (CRMs). Its self-evolving artificial intelligence engine enhances data intelligence for organizations of various sizes by intelligently transforming unstructured data. The platform offers features such as customized AI models, privacy, and scalability, empowering businesses to make better decisions, create more engaging content, and manage their data more effectively to achieve their goals.

Weflow is a developer of a workflow management platform aimed at enhancing the efficiency of revenue teams. The platform provides tools for updating Salesforce, conducting sales meetings, taking notes, managing pipelines, and obtaining actionable feedback from customer interactions. By streamlining these processes, Weflow helps account executives minimize administrative tasks and improve overall productivity. The focus on pipeline visibility, forecast accuracy, and data hygiene ensures that teams can operate more effectively and make informed decisions.

Arrows is a collaborative software platform that streamlines the customer onboarding process through personalized checklists. It allows businesses to send tailored onboarding plans to each customer, complete with automated email reminders, due dates, and assigned tasks. By facilitating mutual buy-in, Arrows helps build trust during onboarding, ensuring that all parties are aligned on goals and timelines. The platform replaces complicated spreadsheets with a user-friendly internal dashboard, enabling teams to start with templates while easily customizing plans for individual customers. This approach not only enhances the onboarding experience but also ensures that important steps are not overlooked, making it an efficient solution for businesses seeking to improve customer engagement from the outset.

Arrows is a collaborative software platform that streamlines the customer onboarding process through personalized checklists. It allows businesses to send tailored onboarding plans to each customer, complete with automated email reminders, due dates, and assigned tasks. By facilitating mutual buy-in, Arrows helps build trust during onboarding, ensuring that all parties are aligned on goals and timelines. The platform replaces complicated spreadsheets with a user-friendly internal dashboard, enabling teams to start with templates while easily customizing plans for individual customers. This approach not only enhances the onboarding experience but also ensures that important steps are not overlooked, making it an efficient solution for businesses seeking to improve customer engagement from the outset.

Chili Piper is a developer of automated scheduling tools designed to enhance the efficiency of sales teams by facilitating seamless appointment scheduling with leads. Established in 2016 and headquartered in Brooklyn, New York, the company offers an intelligent concierge product that enables prospects to book meetings or initiate phone calls immediately after submitting a form on a website. Utilizing smart rules, Chili Piper qualifies and distributes leads to the appropriate sales representatives in real-time. Additionally, its software automates the lead handoff process from Sales Development Representatives to Account Executives, as well as booking meetings from marketing campaigns and live events. By streamlining these processes, Chili Piper allows businesses to maintain consistent engagement with customers and prospects, ultimately increasing productivity and improving job satisfaction within revenue teams.

Chili Piper is a developer of automated scheduling tools designed to enhance the efficiency of sales teams by facilitating seamless appointment scheduling with leads. Established in 2016 and headquartered in Brooklyn, New York, the company offers an intelligent concierge product that enables prospects to book meetings or initiate phone calls immediately after submitting a form on a website. Utilizing smart rules, Chili Piper qualifies and distributes leads to the appropriate sales representatives in real-time. Additionally, its software automates the lead handoff process from Sales Development Representatives to Account Executives, as well as booking meetings from marketing campaigns and live events. By streamlining these processes, Chili Piper allows businesses to maintain consistent engagement with customers and prospects, ultimately increasing productivity and improving job satisfaction within revenue teams.

Hugo Corporation, founded in 2016 and based in San Francisco, California, specializes in cloud-based connected meeting notes software. Its primary product, the Hugo application, enables teams to collaboratively set meeting agendas, share notes, and organize insights based on participant attendance. The software facilitates the transformation of meeting notes into actionable items and includes integrations with over 20 tools such as chat, CRM, video conferencing, and project management applications. This functionality allows organizations to manage their meetings effectively, ensuring efficiency and transparency in communication and collaboration among team members.

Kaizo is a performance management platform designed specifically for customer support teams, focusing on enhancing operational efficiency and employee engagement. Founded in 2018 and based in Amsterdam, the company utilizes gamification and artificial intelligence to improve performance metrics and boost team retention. Kaizo's software converts data into actionable insights, driving motivation and productivity among agents. It is fully integrated with Zendesk and is expected to extend its compatibility to other CRM tools in the future. By actively guiding employees towards their goals, Kaizo aims to foster a positive impact within organizations. Formerly known as Ticketless Operations B.V., the company rebranded to Kaizo in March 2020.

Nuffsaid helps people focus on the work that matters. Our product centralizes your work apps—email, chat, Salesforce, Jira, and more—and uses AI to prioritize the work that will move the needle in your role. We offer a Personal package and Teams upgrade.

NumberAI, Inc. is a technology company founded in 2016 and headquartered in Oakland, California. The company specializes in developing artificial intelligence software called Numa, which allows small businesses to digitally connect their landline numbers. Numa enhances communication by enabling businesses to interact with their landline numbers in ways that meet modern consumer expectations. Through this innovative approach, NumberAI aims to improve how small businesses manage customer interactions and streamline their communication processes.