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OneDirect was launched with the purpose of helping Indian brands overcome challenges they faced with respect to Customer Experience Management. OneDirect has evolved as a pioneer in the CEM space with a suite of world-class products that have been implemented by revered market leaders. This validation has strengthened our position as front runners in customer experience.

AskSid Technology Solutions is a specialist Conversational AI solution for retail and consumer goods delivering 3 outcomes - a) Accelerated Conversions (by simplifying the shopper's journey b) Enrich Product Knowledge-base (by discovering new consumer queries & questions on your products) and c) Precision marketing insights (from raw demand signals hidden in 1:1 customer conversations)

Active.Ai has developed a proprietary conversational AI platform designed specifically for financial institutions, insurance companies, and capital markets. The platform, powered by its artificial intelligence engine Triniti, facilitates meaningful and intuitive engagement through various interfaces, including messaging, voice, and Internet of Things devices. By leveraging machine learning, natural language processing, and natural language generation, Active.Ai addresses the unique needs of its clients, enhancing customer interactions and engagement. The company’s leadership team brings over 60 years of combined industry experience, providing valuable insight into the strategic and operational challenges faced by their clients. As financial institutions and insurance companies adapt to evolving customer expectations, Active.Ai presents an innovative solution to foster natural dialogue and strengthen connections in everyday interactions.

Knowlarity Communications is a prominent provider of cloud-based business communication solutions, specializing in cloud telephony services. The company offers a range of products designed to enhance automated communication, including virtual numbers, IVR systems, toll-free numbers, and call center software. Additionally, Knowlarity provides AI-driven solutions such as speech analytics, chatbots, and voicebots, which further streamline communication processes for businesses. Their offerings also include features like number masking, Click to Call functionality, and the WhatsApp Business API, along with an embeddable video platform to facilitate effective interactions. By leveraging these innovative tools, Knowlarity enables businesses to establish a robust and efficient communication network.

Developer of a mobile publishing platform intended to help brands publish through text messages. The company's platform allows any company, brand, website, or mobile operator to quickly, easily, and cheaply offer user-friendly mobile services, with particular emphasis on text messaging.