Home Care Pulse
Home Care Pulse is a satisfaction research and quality assurance firm dedicated to the private duty home care sector. Founded in 2008 and headquartered in Rexburg, Idaho, the company specializes in gathering feedback from clients and caregivers through monthly telephone interviews. This data is used to generate real-time feedback reports, accessible via their online portal, VANTAGE. Home Care Pulse supports agencies in turning insights into actionable improvement plans, thereby enhancing client satisfaction and caregiver retention. Through its Satisfaction Management Program, the company features agencies on BestofHomeCare.com, increasing their visibility to potential clients. Agencies can also qualify for the annual Best of Home Care Awards based on their satisfaction scores. Additionally, Home Care Pulse offers training and compliance resources, empowering providers to better understand their performance and foster a positive work culture.
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5 past transactions
WeCare Connect
Acquisition in 2025
WeCare Connect is a technology company specializing in a communication and engagement platform for senior care, healthcare, and human services organizations. It collects frequent, non-anonymous feedback from employees, patients, and residents via multiple channels, including email, text, phone, and a mobile app. The platform provides real-time, unbiased, and fully-documented insights, helping these organizations enhance employee retention, improve satisfaction, and foster long-term stability.
Pre-Intent
Acquisition in 2023
Pre-Intent is a technology company that specializes in automated outreach and interaction for recruiting front-line professionals. It has developed an all-in-one platform designed to streamline the applicant outreach and interview scheduling process. The platform enables clients to automate various aspects of recruitment, including creating, connecting with, qualifying, and converting job applicants into interviewees at scale. Pre-Intent's services include voicemail drops, personalized email and text messaging, and tools for promoting job positions and encouraging candidates to schedule interviews. By leveraging automation, the company aims to significantly reduce the time required for hiring, thereby enhancing the efficiency of the recruitment process for its clients.
Home Care Pulse
Acquisition in 2023
Home Care Pulse is a satisfaction research and quality assurance firm dedicated to the private duty home care sector. Founded in 2008 and headquartered in Rexburg, Idaho, the company specializes in gathering feedback from clients and caregivers through monthly telephone interviews. This data is used to generate real-time feedback reports, accessible via their online portal, VANTAGE. Home Care Pulse supports agencies in turning insights into actionable improvement plans, thereby enhancing client satisfaction and caregiver retention. Through its Satisfaction Management Program, the company features agencies on BestofHomeCare.com, increasing their visibility to potential clients. Agencies can also qualify for the annual Best of Home Care Awards based on their satisfaction scores. Additionally, Home Care Pulse offers training and compliance resources, empowering providers to better understand their performance and foster a positive work culture.
Pinnacle Quality Insight
Acquisition in 2023
Pinnacle Quality Insight is a prominent provider of customer satisfaction and employee retention solutions tailored for the senior care and senior living sectors. The company develops software that enables assisted living and senior care providers to conduct comprehensive surveys targeting employees, patients, residents, and their families. By analyzing the feedback gathered, Pinnacle identifies key areas for improvement, helping organizations enhance patient experiences and boost employee retention. Through its innovative survey platforms, Pinnacle Quality Insight plays a vital role in supporting senior care providers in delivering quality services while fostering a stable workforce.
Home Care Institute
Acquisition in 2021
Home Care Institute is a provider of educational resources specifically designed for the home health and hospice sectors. The company focuses on enhancing the knowledge and skills of healthcare organizations' workforce through comprehensive, internet-based learning solutions. By offering interactive and engaging e-learning courses, Home Care Institute aims to improve the quality of care delivered in home care and hospice settings, ultimately contributing to better patient outcomes and workforce development.
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