IFS World Operations AB, based in Linköping, Sweden, specializes in providing enterprise software solutions for a diverse range of industries. The company serves customers involved in manufacturing, distribution, and asset management, as well as those managing service-oriented operations. As a subsidiary of Industrial and Financial Systems, IFS AB, the company focuses on delivering comprehensive tools that enhance operational efficiency and support business growth across its global client base.
Axios Systems is a global provider of cloud-based Enterprise Service Management (ESM) software. Axios Systems has built a reputation for the quality of its omnichannel service management solution, which many of the world's most respected brands rely on, including Aviva, KPMG, FedEx, and many more.
Clevest Solutions provides software for mobile workforce management and smart grid deployment and post-deployment operations exclusively for electric, gas and water utilities. They are specialists at enabling utilities to transform their field operations by rapidly automating and optimizing virtually any field work activity or process to improve response time and effectiveness.
Astea International develops, markets, and supports service management software solutions, which are licensed to companies that sell and service equipment, and/or sell and deliver professional services. The company's solutions are used in industries, such as information technology, medical devices, and diagnostic systems, industrial controls and instrumentation, retail systems, office automation, imaging systems, facilities management, telecommunications, and other industries with equipment sales and service requirements. It provides customers with a range of professional consulting, training, and customer support services to implement its products and integrate them with other corporate systems, such as back-office financial and enterprise resource planning applications. It maintains and supports its software over its installed life cycle. During the year ended December 31, 2011, it launched Alliance Mobile Universal to deliver enterprise functionality optimized for the devices.
WorkWave is a leading provider of cloud-based field service and fleet management software, specializing in a comprehensive suite of mobile-first solutions tailored for various industries. Founded in 1984, the company offers tools such as PestPac, WorkWave Service, ServiceCEO, WorkWave Fleet, WorkWave GPS, and WorkWave Marketing, which help organizations optimize their operations, enhance customer experiences, and increase revenue. With over 9,000 clients, WorkWave’s integrated software solutions deliver valuable insights and capabilities, including GPS tracking, intelligent route planning, and marketing automation. The company has been recognized for its rapid growth and positive workplace culture through multiple awards, underscoring its commitment to innovation in the $45 billion field service and last-mile delivery market.
mplsystems offer all the ingredients of the Multi-Channel Contact Centre from skills based routing to call recording, reporting and workforce optimisation through to e-mail, chat and social media. This technology sits alongside the customer experience software which includes customer services, campaign modules and Intelligent Agent Desktop to create a customised Contact solution which is cost effective from 4 to 4000 seats.
FSM are resellers of IFS Field Service Management, Mobile data and 360 solutions. Their software is implemented On-premise or as a SaaS solution with a scalability that can suit businesses with several engineers through to multi-nationals with 1000’s of engineers. Used by well known, award winning service organisations worldwide, their software manages the full service environment, including; Sales, Contracts, Billing, Projects & Installations, Asset Management, Maintenance & Support, Dynamic Engineer Scheduling, Inventory, Workshop Repair & Swap Outs, KPI Dashboards. User Definable Workflow, Business Rules and a Studio Tool gives you the ultimate flexibility to ensure a good fit for your service business.
Mxi Technologies provides maintenance professionals with the tools and services they need to succeed – now and in the future. As the market and technology leader in providing integrated and intelligent software, support and services to the aviation industry, Mxi Technologies offers a proven solution and a demonstrated approach for aviation organizations that are looking to evolve their maintenance operations.
VisionWaves was founded in 2000. At that time the economy shifted away from industrialization and entered the information age. The ruins of failed strategy implementations, process improvements and IT projects proved fertile ground for fresh new ideas. A radical change was needed. The mixed up complexity in business and IT needed to be tackled in order to sustain productivity growth.
360 Scheduling, Ltd. offers mobile workforce scheduling and optimization software. It offers Dynamic Scheduling Engine, a SOA optimization framework that delivers mobile workforce scheduling in software as a service model. The company provides service and profitability, exceptions monitoring, parts management, real time, travel and routing, key performance indicators monitoring, appointment booking, and business analytic solutions. The company was formerly known as 360 Technologies, Ltd. and changed its name to 360 Scheduling, Ltd. in November, 2008. 360 Scheduling, Ltd. was founded in 2002 and is based in Nottingham, United Kingdom.
MultiPlus Solutions
Acquisition in 2009
MultiPlus Solutions is a privately held company develops enterprise software solutions.
Cyberconn Software is a privately held company that develops and markets strategic management process software.
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