Index Ventures

Tofu is a marketing technology company that specializes in creating a unified platform for generating personalized, multichannel campaigns tailored for B2B marketing teams. The platform is designed to produce on-brand content that can be scaled across various marketing initiatives. Tofu's innovative marketing tool allows users to automate the ingestion and updating of vital information regarding their brand, messaging, target personas, industries, and accounts. This capability supports strategic marketing efforts, enhances content scaling, and improves conversion rates, making it a valuable resource for businesses seeking to optimize their marketing strategies.

Tofu is a marketing technology company that specializes in creating a unified platform for generating personalized, multichannel campaigns tailored for B2B marketing teams. The platform is designed to produce on-brand content that can be scaled across various marketing initiatives. Tofu's innovative marketing tool allows users to automate the ingestion and updating of vital information regarding their brand, messaging, target personas, industries, and accounts. This capability supports strategic marketing efforts, enhances content scaling, and improves conversion rates, making it a valuable resource for businesses seeking to optimize their marketing strategies.

Boulevard Labs, Inc. specializes in developing a comprehensive management software platform tailored for salons, spas, and other appointment-based businesses. Founded in 2016 and headquartered in West Hollywood, California, Boulevard offers a cloud-based dashboard that provides real-time updates and various applications for staff and receptionists. The platform enhances operational efficiency by enabling staff to manage schedules, communicate with clients, book appointments, and process payments. Additionally, it features tools for client self-scheduling, customer relationship management, marketing, and custom reporting, addressing the unique needs of the beauty and wellness industry. By integrating these functionalities, Boulevard aims to streamline operations, boost sales, and enhance customer experiences in an industry often lacking advanced technological solutions.

Typeform is a no-code SaaS platform that provides tools for creating engaging forms, quizzes, surveys, and asynchronous video solutions, allowing companies to foster meaningful interactions with their audiences. Launched in 2012 and headquartered in Barcelona, Spain, with a presence in San Francisco, Typeform facilitates over 500 million digital interactions annually. The platform integrates seamlessly with various business-critical tools, such as HubSpot and Slack, enhancing its utility for users. Typeform's application combines the conversational flow of real-life interactions with the data collection capabilities of web forms, resulting in a more natural user experience. The company employs a distributed workforce of over 450 people globally, focusing on delivering mobile-optimized forms for diverse business applications.

Workbounce is a developer of a Revenue Enablement platform that addresses challenges faced by sales-driven businesses. The platform organizes and streamlines the resources, tools, and information necessary for closing sales deals, allowing salespeople to efficiently search for answers related to complex products. It features shareable deal rooms that provide insights into customer engagement and includes a robust knowledge platform where new hires can easily access existing documentation and customer interaction data. Workbounce enhances productivity by integrating with widely used tools such as Google Drive, Slack, and Notion, enabling clients to save time and improve their sales effectiveness.

Shopmonkey Inc. is a company that specializes in cloud-based shop management software tailored for repair shops. Founded in 2016 and headquartered in San Jose, California, Shopmonkey offers a comprehensive platform that facilitates workflow management, calendar scheduling, and customer communication through text and email. Its software includes features such as automated appointment confirmations, digital vehicle inspections, inventory management, and invoice tracking, which help eliminate double entry and streamline payment processes. The platform is designed for a variety of repair sectors, including auto repair, auto body, motorcycle repair, and more, allowing users to manage customer relationships and operational workflows efficiently. Additionally, Shopmonkey integrates with QuickBooks, enabling customers to make payments in person or online.

Beamery Ltd. is a London-based company that specializes in recruitment CRM software, designed to enhance talent acquisition, engagement, and retention processes for enterprises. Founded in 2012 and originally known as Seed Jobs Limited, the company rebranded in 2015. Beamery's platform integrates various functions such as sourcing, recruitment marketing, and employer branding, allowing organizations to attract, identify, and engage candidates effectively. It features a Talent Data Platform that leverages AI, graph technology, and deep learning to provide actionable insights into talent dynamics, encompassing candidates, freelancers, and employees. By offering a unified solution, Beamery enables businesses to make informed hiring decisions and improve candidate experiences throughout the hiring journey.

Common Room is a developer of community marketing software aimed at enhancing the connection between organizations and their communities. The platform employs sophisticated signal capture and AI-powered activation agents to identify and enrich information about individuals and accounts. This enables go-to-market teams to effectively target, engage, and convert potential customers. By fostering authentic relationships and promoting collaboration and communication, Common Room empowers users to build thriving and engaged digital communities.

Boulevard Labs, Inc. specializes in developing a comprehensive management software platform tailored for salons, spas, and other appointment-based businesses. Founded in 2016 and headquartered in West Hollywood, California, Boulevard offers a cloud-based dashboard that provides real-time updates and various applications for staff and receptionists. The platform enhances operational efficiency by enabling staff to manage schedules, communicate with clients, book appointments, and process payments. Additionally, it features tools for client self-scheduling, customer relationship management, marketing, and custom reporting, addressing the unique needs of the beauty and wellness industry. By integrating these functionalities, Boulevard aims to streamline operations, boost sales, and enhance customer experiences in an industry often lacking advanced technological solutions.

Common Room is a developer of community marketing software aimed at enhancing the connection between organizations and their communities. The platform employs sophisticated signal capture and AI-powered activation agents to identify and enrich information about individuals and accounts. This enables go-to-market teams to effectively target, engage, and convert potential customers. By fostering authentic relationships and promoting collaboration and communication, Common Room empowers users to build thriving and engaged digital communities.

Shopmonkey Inc. is a company that specializes in cloud-based shop management software tailored for repair shops. Founded in 2016 and headquartered in San Jose, California, Shopmonkey offers a comprehensive platform that facilitates workflow management, calendar scheduling, and customer communication through text and email. Its software includes features such as automated appointment confirmations, digital vehicle inspections, inventory management, and invoice tracking, which help eliminate double entry and streamline payment processes. The platform is designed for a variety of repair sectors, including auto repair, auto body, motorcycle repair, and more, allowing users to manage customer relationships and operational workflows efficiently. Additionally, Shopmonkey integrates with QuickBooks, enabling customers to make payments in person or online.

Stack Overflow Ltd operates an online community designed for developers to share programming knowledge and solve coding challenges. Founded in 2008 by Jeff Atwood and Joel Spolsky, the company offers several distinct platforms: Stack Overflow for Teams, which facilitates mission-critical knowledge management; Stack Overflow for Talent and Jobs, providing hiring and employer branding solutions for technology teams; Stack Overflow Advertising, aimed at promoting products and enhancing brand visibility; and Stack Overflow Enterprise, which enables large teams to share and access critical company information securely. Based in London, the company empowers developer communities by enhancing knowledge distribution and fostering collaboration, ultimately increasing efficiency and innovation within organizations.

Common Room is a developer of community marketing software aimed at enhancing the connection between organizations and their communities. The platform employs sophisticated signal capture and AI-powered activation agents to identify and enrich information about individuals and accounts. This enables go-to-market teams to effectively target, engage, and convert potential customers. By fostering authentic relationships and promoting collaboration and communication, Common Room empowers users to build thriving and engaged digital communities.

Iterable, Inc. operates a consumer growth marketing and user engagement platform tailored for mid-market and enterprise B2C companies. Founded in 2013 and based in San Francisco, the company provides tools that allow marketers to communicate with users across multiple channels, including email, mobile, social media, and web. Its platform features capabilities such as real-time segmentation, automation, customization, and A/B testing. Additionally, Iterable supports engineers in triggering campaigns, managing user event data, and exporting campaign metrics. The company also offers specialized solutions for e-commerce, political marketing, and media companies, helping clients execute campaigns ranging from shopping cart abandonment notifications to transactional messages. By leveraging artificial intelligence and behavior-driven data, Iterable enables organizations to engage customers effectively throughout their lifecycle, enhancing customer interactions and driving growth.

Boulevard Labs, Inc. specializes in developing a comprehensive management software platform tailored for salons, spas, and other appointment-based businesses. Founded in 2016 and headquartered in West Hollywood, California, Boulevard offers a cloud-based dashboard that provides real-time updates and various applications for staff and receptionists. The platform enhances operational efficiency by enabling staff to manage schedules, communicate with clients, book appointments, and process payments. Additionally, it features tools for client self-scheduling, customer relationship management, marketing, and custom reporting, addressing the unique needs of the beauty and wellness industry. By integrating these functionalities, Boulevard aims to streamline operations, boost sales, and enhance customer experiences in an industry often lacking advanced technological solutions.

Shopmonkey Inc. is a company that specializes in cloud-based shop management software tailored for repair shops. Founded in 2016 and headquartered in San Jose, California, Shopmonkey offers a comprehensive platform that facilitates workflow management, calendar scheduling, and customer communication through text and email. Its software includes features such as automated appointment confirmations, digital vehicle inspections, inventory management, and invoice tracking, which help eliminate double entry and streamline payment processes. The platform is designed for a variety of repair sectors, including auto repair, auto body, motorcycle repair, and more, allowing users to manage customer relationships and operational workflows efficiently. Additionally, Shopmonkey integrates with QuickBooks, enabling customers to make payments in person or online.

RetentionForce is a comprehensive marketing software designed for small and medium businesses, particularly in the salon and spa sectors. It utilizes conversational technologies and chatbots, primarily through platforms like Facebook Messenger, to enhance customer engagement and retention. The software features a suite of tools including loyalty programs, referral programs, customer review systems, feedback collection, SMS and Messenger marketing, and marketing automation. These tools work seamlessly together, allowing businesses to streamline their marketing efforts with minimal manual intervention through automated processes and ready-to-use content templates. RetentionForce is highly customizable, enabling users to select specific features or integrate the full range of marketing tools to support sustainable growth. It offers a free plan to help businesses start and provides scalable options for various stages of development.

Iterable, Inc. operates a consumer growth marketing and user engagement platform tailored for mid-market and enterprise B2C companies. Founded in 2013 and based in San Francisco, the company provides tools that allow marketers to communicate with users across multiple channels, including email, mobile, social media, and web. Its platform features capabilities such as real-time segmentation, automation, customization, and A/B testing. Additionally, Iterable supports engineers in triggering campaigns, managing user event data, and exporting campaign metrics. The company also offers specialized solutions for e-commerce, political marketing, and media companies, helping clients execute campaigns ranging from shopping cart abandonment notifications to transactional messages. By leveraging artificial intelligence and behavior-driven data, Iterable enables organizations to engage customers effectively throughout their lifecycle, enhancing customer interactions and driving growth.

Netomi develops a conversational artificial intelligence platform designed to enhance customer experiences for brands and businesses. The platform enables seamless interactions on mobile messaging applications, allowing users to make product recommendations, inquire about product availability, and receive assistance with purchases. Additionally, it automates routine customer service tasks across various sectors, including retail, e-commerce, gaming, telecommunications, and travel. Netomi's solutions support multiple channels, such as messaging, chat, email, and voice, and are designed to be easily integrated with popular tools like Zendesk, Salesforce, and Shopify. Founded in 2015 and based in San Mateo, California, with additional offices in New York and Gurugram, India, Netomi has established itself as a leader in customer experience AI, emphasizing operational efficiency and customer satisfaction. Its no-code deployment model allows for quick implementation and scalability, enabling businesses to meet evolving customer expectations effectively.

Beamery Ltd. is a London-based company that specializes in recruitment CRM software, designed to enhance talent acquisition, engagement, and retention processes for enterprises. Founded in 2012 and originally known as Seed Jobs Limited, the company rebranded in 2015. Beamery's platform integrates various functions such as sourcing, recruitment marketing, and employer branding, allowing organizations to attract, identify, and engage candidates effectively. It features a Talent Data Platform that leverages AI, graph technology, and deep learning to provide actionable insights into talent dynamics, encompassing candidates, freelancers, and employees. By offering a unified solution, Beamery enables businesses to make informed hiring decisions and improve candidate experiences throughout the hiring journey.

Typeform is a no-code SaaS platform that provides tools for creating engaging forms, quizzes, surveys, and asynchronous video solutions, allowing companies to foster meaningful interactions with their audiences. Launched in 2012 and headquartered in Barcelona, Spain, with a presence in San Francisco, Typeform facilitates over 500 million digital interactions annually. The platform integrates seamlessly with various business-critical tools, such as HubSpot and Slack, enhancing its utility for users. Typeform's application combines the conversational flow of real-life interactions with the data collection capabilities of web forms, resulting in a more natural user experience. The company employs a distributed workforce of over 450 people globally, focusing on delivering mobile-optimized forms for diverse business applications.

Beamery Ltd. is a London-based company that specializes in recruitment CRM software, designed to enhance talent acquisition, engagement, and retention processes for enterprises. Founded in 2012 and originally known as Seed Jobs Limited, the company rebranded in 2015. Beamery's platform integrates various functions such as sourcing, recruitment marketing, and employer branding, allowing organizations to attract, identify, and engage candidates effectively. It features a Talent Data Platform that leverages AI, graph technology, and deep learning to provide actionable insights into talent dynamics, encompassing candidates, freelancers, and employees. By offering a unified solution, Beamery enables businesses to make informed hiring decisions and improve candidate experiences throughout the hiring journey.

Netomi develops a conversational artificial intelligence platform designed to enhance customer experiences for brands and businesses. The platform enables seamless interactions on mobile messaging applications, allowing users to make product recommendations, inquire about product availability, and receive assistance with purchases. Additionally, it automates routine customer service tasks across various sectors, including retail, e-commerce, gaming, telecommunications, and travel. Netomi's solutions support multiple channels, such as messaging, chat, email, and voice, and are designed to be easily integrated with popular tools like Zendesk, Salesforce, and Shopify. Founded in 2015 and based in San Mateo, California, with additional offices in New York and Gurugram, India, Netomi has established itself as a leader in customer experience AI, emphasizing operational efficiency and customer satisfaction. Its no-code deployment model allows for quick implementation and scalability, enabling businesses to meet evolving customer expectations effectively.

Iterable, Inc. operates a consumer growth marketing and user engagement platform tailored for mid-market and enterprise B2C companies. Founded in 2013 and based in San Francisco, the company provides tools that allow marketers to communicate with users across multiple channels, including email, mobile, social media, and web. Its platform features capabilities such as real-time segmentation, automation, customization, and A/B testing. Additionally, Iterable supports engineers in triggering campaigns, managing user event data, and exporting campaign metrics. The company also offers specialized solutions for e-commerce, political marketing, and media companies, helping clients execute campaigns ranging from shopping cart abandonment notifications to transactional messages. By leveraging artificial intelligence and behavior-driven data, Iterable enables organizations to engage customers effectively throughout their lifecycle, enhancing customer interactions and driving growth.

Front is a communication hub that centralizes customer interactions across various digital channels to enhance relationship management. The platform focuses on streamlining conversations by integrating collaboration tools and contextual data from multiple systems, allowing teams to provide timely, accurate, and personalized communications. Over 7,500 businesses, including notable names like Shopify, Airbnb, and Hulu, utilize Front to improve their customer engagement. The company's multi-channel inbox platform specializes in consolidating communication, facilitating internal discussions, and incorporating social features, thus enabling users to chat effectively and save time. By placing customer conversations at the forefront, Front empowers organizations to build stronger relationships through each interaction.

Lever, Inc. is a talent acquisition platform that offers a comprehensive web application designed to streamline the hiring process for organizations. Based in San Francisco, the company provides a suite of tools that facilitate job postings, employee referrals, communication, decision-making, sourcing, interviews, and reporting. Its flagship product, LeverTRM, combines applicant tracking system (ATS) and customer relationship management (CRM) functionalities, allowing talent teams to effectively manage their hiring goals and foster connections with potential candidates. The platform's features, such as Lever Hire and Lever Nurture, help organizations build a robust talent pipeline and maintain meaningful relationships with candidates. Additionally, Lever Analytics provides customized reports and data visualization to support informed decision-making for hiring managers and executives. With a commitment to inclusivity, Lever aims to reduce hiring bias and has successfully supported the recruitment efforts of over 3,800 global companies.

Base is a next-generation customer relationship management (CRM) and sales tracking software designed to help businesses enhance revenue growth in a measurable and scalable manner. Unlike traditional CRM systems, Base provides an all-in-one solution that improves user adoption and data capture across multiple devices. Its platform includes Apollo, a feature that allows sales leaders to analyze big data trends in real-time, offering actionable insights to boost performance. With over a quarter of a million downloads, Base is recognized as the top-rated CRM and sales mobile application on both iOS and Android platforms. The company supports more than 7,000 businesses worldwide, including notable clients such as Cisco, Dow Chemical, and Groupon, by promoting a scientific approach to sales. Headquartered in Mountain View, California, Base is backed by venture capital funding.

Typeform is a no-code SaaS platform that provides tools for creating engaging forms, quizzes, surveys, and asynchronous video solutions, allowing companies to foster meaningful interactions with their audiences. Launched in 2012 and headquartered in Barcelona, Spain, with a presence in San Francisco, Typeform facilitates over 500 million digital interactions annually. The platform integrates seamlessly with various business-critical tools, such as HubSpot and Slack, enhancing its utility for users. Typeform's application combines the conversational flow of real-life interactions with the data collection capabilities of web forms, resulting in a more natural user experience. The company employs a distributed workforce of over 450 people globally, focusing on delivering mobile-optimized forms for diverse business applications.

Stack Overflow Ltd operates an online community designed for developers to share programming knowledge and solve coding challenges. Founded in 2008 by Jeff Atwood and Joel Spolsky, the company offers several distinct platforms: Stack Overflow for Teams, which facilitates mission-critical knowledge management; Stack Overflow for Talent and Jobs, providing hiring and employer branding solutions for technology teams; Stack Overflow Advertising, aimed at promoting products and enhancing brand visibility; and Stack Overflow Enterprise, which enables large teams to share and access critical company information securely. Based in London, the company empowers developer communities by enhancing knowledge distribution and fostering collaboration, ultimately increasing efficiency and innovation within organizations.

Truly helps you build AI-Enabled bots that eliminate complex repetitive tasks for reps/managers, reduce manual errors and improve CRM data quality.

Lever, Inc. is a talent acquisition platform that offers a comprehensive web application designed to streamline the hiring process for organizations. Based in San Francisco, the company provides a suite of tools that facilitate job postings, employee referrals, communication, decision-making, sourcing, interviews, and reporting. Its flagship product, LeverTRM, combines applicant tracking system (ATS) and customer relationship management (CRM) functionalities, allowing talent teams to effectively manage their hiring goals and foster connections with potential candidates. The platform's features, such as Lever Hire and Lever Nurture, help organizations build a robust talent pipeline and maintain meaningful relationships with candidates. Additionally, Lever Analytics provides customized reports and data visualization to support informed decision-making for hiring managers and executives. With a commitment to inclusivity, Lever aims to reduce hiring bias and has successfully supported the recruitment efforts of over 3,800 global companies.

Base is a next-generation customer relationship management (CRM) and sales tracking software designed to help businesses enhance revenue growth in a measurable and scalable manner. Unlike traditional CRM systems, Base provides an all-in-one solution that improves user adoption and data capture across multiple devices. Its platform includes Apollo, a feature that allows sales leaders to analyze big data trends in real-time, offering actionable insights to boost performance. With over a quarter of a million downloads, Base is recognized as the top-rated CRM and sales mobile application on both iOS and Android platforms. The company supports more than 7,000 businesses worldwide, including notable clients such as Cisco, Dow Chemical, and Groupon, by promoting a scientific approach to sales. Headquartered in Mountain View, California, Base is backed by venture capital funding.

Zendesk, established in 2007, is a leading customer service platform that develops and provides cloud-based software solutions. Headquartered in San Francisco, California, Zendesk empowers organizations to enhance customer engagement and understanding by offering a unified, multi-channel customer communication system. Its software, easy to use and implement, enables businesses to scale quickly, focus on innovation, and serve over 150,000 customers across diverse industries and languages.

Base is a next-generation customer relationship management (CRM) and sales tracking software designed to help businesses enhance revenue growth in a measurable and scalable manner. Unlike traditional CRM systems, Base provides an all-in-one solution that improves user adoption and data capture across multiple devices. Its platform includes Apollo, a feature that allows sales leaders to analyze big data trends in real-time, offering actionable insights to boost performance. With over a quarter of a million downloads, Base is recognized as the top-rated CRM and sales mobile application on both iOS and Android platforms. The company supports more than 7,000 businesses worldwide, including notable clients such as Cisco, Dow Chemical, and Groupon, by promoting a scientific approach to sales. Headquartered in Mountain View, California, Base is backed by venture capital funding.

Base is a next-generation customer relationship management (CRM) and sales tracking software designed to help businesses enhance revenue growth in a measurable and scalable manner. Unlike traditional CRM systems, Base provides an all-in-one solution that improves user adoption and data capture across multiple devices. Its platform includes Apollo, a feature that allows sales leaders to analyze big data trends in real-time, offering actionable insights to boost performance. With over a quarter of a million downloads, Base is recognized as the top-rated CRM and sales mobile application on both iOS and Android platforms. The company supports more than 7,000 businesses worldwide, including notable clients such as Cisco, Dow Chemical, and Groupon, by promoting a scientific approach to sales. Headquartered in Mountain View, California, Base is backed by venture capital funding.

Stack Overflow Ltd operates an online community designed for developers to share programming knowledge and solve coding challenges. Founded in 2008 by Jeff Atwood and Joel Spolsky, the company offers several distinct platforms: Stack Overflow for Teams, which facilitates mission-critical knowledge management; Stack Overflow for Talent and Jobs, providing hiring and employer branding solutions for technology teams; Stack Overflow Advertising, aimed at promoting products and enhancing brand visibility; and Stack Overflow Enterprise, which enables large teams to share and access critical company information securely. Based in London, the company empowers developer communities by enhancing knowledge distribution and fostering collaboration, ultimately increasing efficiency and innovation within organizations.

GroupSpaces Limited is a London-based company that offers an online platform designed for managing membership groups, including clubs, charities, professional associations, and alumni networks. Established in 2007, the platform provides a range of features for group leaders, allowing them to organize member records, send newsletters, host forums, manage events, and collect membership fees. With a user base exceeding one million memberships, GroupSpaces aims to simplify the management of various organizations by enabling them to promote their activities online effectively. The company was founded by David Langer and Andy Young, who sought to improve their own experiences managing groups during their time at university. GroupSpaces serves a global customer base and is supported by various investors.