Index Ventures

Index Ventures is a venture capital firm established in 1996, with offices in London, San Francisco, and Geneva. It specializes in investing in high technology and life sciences, focusing on sectors such as artificial intelligence, machine learning, fintech, healthcare, and media. The firm aims to support entrepreneurs in transforming innovative ideas into successful global businesses. Notable companies in which Index Ventures has invested include Adyen, Deliveroo, Dropbox, Farfetch, King, Slack, and Supercell. Through its various funds, Index Ventures targets early-stage and later-stage investments, primarily in the software and technology sectors across Europe and North America.

Nina Achadjian

Partner and Investor

Julia Andre

Partner and Investor

Damir Becirovic

Partner

Sofia Dolfe

Principal, Partner

Paula Garcia Domingo

Partner and Investor

Juriaan Duizendstraal

Partner and Investor

Zabie Elmgren

Partner

Mark Fiorentino

Partner and Investor

Giacomo Genzini

Partner and Investor

Mark Goldberg

Partner

Bastian Hasslinger

Partner and Investor

Paris Heymann

Partner and Investor

Jacob Jofe

Associate

Jack Kleeman

Partner

Stephane Kurgan

Partner

Adrianna C. Ma

Investor

Bryan Offut

Principal / Partner

Bryan Offutt

Partner and Investor

Shimin Ooi

Partner

Cyriac Parisot

VC Investor and Head of Data

Neil Rimer

Co-Founder and Investor

Danny Rimer

Partner

Susana Rojas

Partner and Investor

Hannah Seal

Principal / Partner

Kimihiko Shindo

General Partner

Nunu Tadesse

Director, Finance

Ishani Thakur

Partner and investor

Kelly Toole

Principal

Dominique Vidal

Venture Partner

Mike Volpi

Partner

Katharina Wilhelm

Principal, Partner

Catherine Wu

Partner and Investor

Cat Wu

Partner

Giuseppe Zocco

Co-Founder

Past deals in CRM

Kry

Venture Round in 2022
KRY is a digital health company that offers an innovative app for accessing healthcare services through video consultations with doctors and therapists. This platform allows users to connect with qualified health professionals anytime and anywhere using their smartphones or tablets. As the market leader in Sweden, KRY is the only CE-certified app for video consultations, which enhances convenience for patients and alleviates the burden on traditional healthcare systems. By facilitating timely access to medical advice, KRY aims to improve healthcare delivery and ensure that those who need it most receive better care.

Okendo

Series A in 2022
Developer of review management software designed to help build shopper trust, showcase customer experiences, and compel buying. The company provides tools brands need to capture and showcase customer-generated content including product ratings & reviews, photos and videos, and questions and answers, enabling clients to use this content to drive conversions and maximize customer lifetime value.

Shara

Seed Round in 2021
Developer of a digital platform designed to help send receipts and invoices, track who owes money, and send free reminders and statements to clients. The company's platform sends free scheduled reminders, and customized professional statements, and provides a free and secure wallet, enabling clients to organize, increase sales and grow their businesses systematically.

Culture Amp

Series F in 2021
Culture Amp Pty Ltd is an Australian company that has developed a platform designed to collect, understand, and act on employee feedback, focusing on employee engagement, experience, and effectiveness. Founded in 2009 and headquartered in Richmond, Australia, Culture Amp serves a diverse range of clients, from startups to Fortune 500 companies, across the globe. The platform enables organizations to create customized surveys to assess employee engagement, thereby helping businesses improve retention and performance. With additional offices in San Francisco, New York, and London, the company seeks to address the challenges of rapidly growing organizations by providing technology that enhances learning and fosters a positive workplace culture.

Okendo

Seed Round in 2021
Developer of review management software designed to help build shopper trust, showcase customer experiences, and compel buying. The company provides tools brands need to capture and showcase customer-generated content including product ratings & reviews, photos and videos, and questions and answers, enabling clients to use this content to drive conversions and maximize customer lifetime value.

Okendo

Seed Round in 2021
Developer of review management software designed to help build shopper trust, showcase customer experiences, and compel buying. The company provides tools brands need to capture and showcase customer-generated content including product ratings & reviews, photos and videos, and questions and answers, enabling clients to use this content to drive conversions and maximize customer lifetime value.

Shopmonkey

Series C in 2021
Shopmonkey Inc. is a cloud-based shop management software developer based in San Jose, California, founded in 2016. The platform is designed specifically for repair shops, offering a comprehensive suite of tools that streamline operations and enhance customer relationships. Key features include workflow management, calendar scheduling, automated follow-ups, digital vehicle inspections, and invoicing, all aimed at reducing administrative burdens and improving efficiency. Shopmonkey supports various types of repair businesses, including auto repair, auto body, and motorcycle repair, among others. The software integrates with QuickBooks and allows for both in-person and online payment options, facilitating smoother financial transactions. Communication tools enable users to send appointment reminders and invoices, while inventory management and technician time tracking help optimize shop operations.

TriggerMesh

Seed Round in 2021
Triggermesh Inc. is a software company that specializes in serverless solutions, enabling developers to deploy and manage functions-as-a-service (FaaS) and serverless infrastructure. The company's offerings include EveryBridge, a serverless event bus that integrates applications through events from various sources, and TriggerMesh, a cloud and on-premise serverless platform based on Knative. Additionally, Triggermesh provides TriggerMesh Aktion, an open-source project that allows users to run GitHub Actions within Kubernetes clusters using Tekton pipelines and Knative. The company also offers TriggerMesh Knative Lambda Sources and Runtimes, which facilitate the migration of AWS Lambda functions to Knative-enabled clusters without requiring code modifications. Beyond its core products, Triggermesh provides open-source development services and expertise in Kubernetes and Knative projects. Founded in 2018 and headquartered in Cary, North Carolina, Triggermesh aims to simplify the deployment and orchestration of serverless workloads across multiple cloud environments.

Beamery

Series C in 2021
Beamery Ltd. is a London-based company that specializes in recruitment CRM software designed to enhance the talent acquisition process. Founded in 2012 and formerly known as Seed Jobs Limited, Beamery provides a unified platform that integrates sourcing, customer relationship management, recruitment marketing, and employer branding. The company also offers a Talent Data Platform, leveraging AI and graph technology to deliver actionable insights for candidates, freelancers, and employees. By equipping talent acquisition teams with the necessary tools, Beamery aims to improve hiring efficiency and candidate experiences, enabling organizations to attract, identify, and engage talent effectively throughout the recruitment journey.

Kry

Series D in 2021
KRY is a digital health company that offers an innovative app for accessing healthcare services through video consultations with doctors and therapists. This platform allows users to connect with qualified health professionals anytime and anywhere using their smartphones or tablets. As the market leader in Sweden, KRY is the only CE-certified app for video consultations, which enhances convenience for patients and alleviates the burden on traditional healthcare systems. By facilitating timely access to medical advice, KRY aims to improve healthcare delivery and ensure that those who need it most receive better care.

Common Room

Series B in 2021
Common Room is a community marketing software company that enables organizations to foster deeper relationships within their communities. The platform facilitates authentic connections by promoting collaboration and communication among users. By leveraging its technology, Common Room helps organizations build thriving and engaged digital communities, enhancing their ability to connect with individuals in meaningful ways.

Common Room

Series A in 2020
Common Room is a community marketing software company that enables organizations to foster deeper relationships within their communities. The platform facilitates authentic connections by promoting collaboration and communication among users. By leveraging its technology, Common Room helps organizations build thriving and engaged digital communities, enhancing their ability to connect with individuals in meaningful ways.

Shopmonkey

Series B in 2020
Shopmonkey Inc. is a cloud-based shop management software developer based in San Jose, California, founded in 2016. The platform is designed specifically for repair shops, offering a comprehensive suite of tools that streamline operations and enhance customer relationships. Key features include workflow management, calendar scheduling, automated follow-ups, digital vehicle inspections, and invoicing, all aimed at reducing administrative burdens and improving efficiency. Shopmonkey supports various types of repair businesses, including auto repair, auto body, and motorcycle repair, among others. The software integrates with QuickBooks and allows for both in-person and online payment options, facilitating smoother financial transactions. Communication tools enable users to send appointment reminders and invoices, while inventory management and technician time tracking help optimize shop operations.

KarmaCheck

Seed Round in 2020
KarmaCheck, Inc. specializes in providing both offline and online background screening services for employment purposes. Founded in 2018 and based in San Francisco, the company offers a variety of services, including criminal checks, employment and education verifications, motor vehicle reports, reference checks, and drug testing. Utilizing an AI-driven, tech-first approach, KarmaCheck reimagines traditional background checks by delivering real-time, actionable notifications that expedite hiring decisions. Its mobile-first platform ensures ease of access while maintaining compliance and reliability. By leveraging artificial intelligence and blockchain technology, KarmaCheck enables businesses to conduct comprehensive checks efficiently, resulting in faster turnaround times and improved employee retention.

Common Room

Seed Round in 2020
Common Room is a community marketing software company that enables organizations to foster deeper relationships within their communities. The platform facilitates authentic connections by promoting collaboration and communication among users. By leveraging its technology, Common Room helps organizations build thriving and engaged digital communities, enhancing their ability to connect with individuals in meaningful ways.

TriggerMesh

Seed Round in 2020
Triggermesh Inc. is a software company that specializes in serverless solutions, enabling developers to deploy and manage functions-as-a-service (FaaS) and serverless infrastructure. The company's offerings include EveryBridge, a serverless event bus that integrates applications through events from various sources, and TriggerMesh, a cloud and on-premise serverless platform based on Knative. Additionally, Triggermesh provides TriggerMesh Aktion, an open-source project that allows users to run GitHub Actions within Kubernetes clusters using Tekton pipelines and Knative. The company also offers TriggerMesh Knative Lambda Sources and Runtimes, which facilitate the migration of AWS Lambda functions to Knative-enabled clusters without requiring code modifications. Beyond its core products, Triggermesh provides open-source development services and expertise in Kubernetes and Knative projects. Founded in 2018 and headquartered in Cary, North Carolina, Triggermesh aims to simplify the deployment and orchestration of serverless workloads across multiple cloud environments.

Kry

Series C in 2020
KRY is a digital health company that offers an innovative app for accessing healthcare services through video consultations with doctors and therapists. This platform allows users to connect with qualified health professionals anytime and anywhere using their smartphones or tablets. As the market leader in Sweden, KRY is the only CE-certified app for video consultations, which enhances convenience for patients and alleviates the burden on traditional healthcare systems. By facilitating timely access to medical advice, KRY aims to improve healthcare delivery and ensure that those who need it most receive better care.

Shopmonkey

Series A in 2019
Shopmonkey Inc. is a cloud-based shop management software developer based in San Jose, California, founded in 2016. The platform is designed specifically for repair shops, offering a comprehensive suite of tools that streamline operations and enhance customer relationships. Key features include workflow management, calendar scheduling, automated follow-ups, digital vehicle inspections, and invoicing, all aimed at reducing administrative burdens and improving efficiency. Shopmonkey supports various types of repair businesses, including auto repair, auto body, and motorcycle repair, among others. The software integrates with QuickBooks and allows for both in-person and online payment options, facilitating smoother financial transactions. Communication tools enable users to send appointment reminders and invoices, while inventory management and technician time tracking help optimize shop operations.

Culture Amp

Series E in 2019
Culture Amp Pty Ltd is an Australian company that has developed a platform designed to collect, understand, and act on employee feedback, focusing on employee engagement, experience, and effectiveness. Founded in 2009 and headquartered in Richmond, Australia, Culture Amp serves a diverse range of clients, from startups to Fortune 500 companies, across the globe. The platform enables organizations to create customized surveys to assess employee engagement, thereby helping businesses improve retention and performance. With additional offices in San Francisco, New York, and London, the company seeks to address the challenges of rapidly growing organizations by providing technology that enhances learning and fosters a positive workplace culture.

RetentionForce

Pre Seed Round in 2019
RetentionForce is a comprehensive marketing software designed for small and medium businesses, particularly in the salon and spa sectors. It utilizes conversational technologies and chatbots, primarily through platforms like Facebook Messenger, to enhance customer engagement and retention. The software features a suite of tools including loyalty programs, referral programs, customer review systems, feedback collection, SMS and Messenger marketing, and marketing automation. These tools work seamlessly together, allowing businesses to streamline their marketing efforts with minimal manual intervention through automated processes and ready-to-use content templates. RetentionForce is highly customizable, enabling users to select specific features or integrate the full range of marketing tools to support sustainable growth. It offers a free plan to help businesses start and provides scalable options for various stages of development.

Credit Benchmark

Series C in 2018
Credit Benchmark Limited is a financial data analytics company that specializes in credit risk data. Established in 2012 and headquartered in London, with an office in New York, the company aggregates and anonymizes credit risk estimates from various market participants, including banks. This process enables Credit Benchmark to provide a unique source of insights into the credit profiles of sovereigns, corporations, and financial entities, including both rated and unrated institutions. The company offers critical data such as probability of default and loss given default, which assists financial institutions in risk management and capital allocation decisions. Additionally, Credit Benchmark operates compliant platforms for data transmission and security, catering to the needs of global financial institutions.

Culture Amp

Series D in 2018
Culture Amp Pty Ltd is an Australian company that has developed a platform designed to collect, understand, and act on employee feedback, focusing on employee engagement, experience, and effectiveness. Founded in 2009 and headquartered in Richmond, Australia, Culture Amp serves a diverse range of clients, from startups to Fortune 500 companies, across the globe. The platform enables organizations to create customized surveys to assess employee engagement, thereby helping businesses improve retention and performance. With additional offices in San Francisco, New York, and London, the company seeks to address the challenges of rapidly growing organizations by providing technology that enhances learning and fosters a positive workplace culture.

Beamery

Series B in 2018
Beamery Ltd. is a London-based company that specializes in recruitment CRM software designed to enhance the talent acquisition process. Founded in 2012 and formerly known as Seed Jobs Limited, Beamery provides a unified platform that integrates sourcing, customer relationship management, recruitment marketing, and employer branding. The company also offers a Talent Data Platform, leveraging AI and graph technology to deliver actionable insights for candidates, freelancers, and employees. By equipping talent acquisition teams with the necessary tools, Beamery aims to improve hiring efficiency and candidate experiences, enabling organizations to attract, identify, and engage talent effectively throughout the recruitment journey.

Kry

Series B in 2018
KRY is a digital health company that offers an innovative app for accessing healthcare services through video consultations with doctors and therapists. This platform allows users to connect with qualified health professionals anytime and anywhere using their smartphones or tablets. As the market leader in Sweden, KRY is the only CE-certified app for video consultations, which enhances convenience for patients and alleviates the burden on traditional healthcare systems. By facilitating timely access to medical advice, KRY aims to improve healthcare delivery and ensure that those who need it most receive better care.

Gremlin

Series A in 2017
Gremlin Inc. is a San Jose, California-based company founded in 2016 that specializes in chaos engineering, offering a platform designed to enhance system resilience by simulating real outages. The company's service, known as Failure as a Service, allows clients to safely and securely inject failure scenarios into their systems, helping them identify vulnerabilities before they lead to actual problems. With a growing library of simulated attacks, Gremlin enables organizations to proactively detect issues such as resource exhaustion and unreliable network behavior. This approach not only helps in recognizing potential faults but also strengthens clients' defenses against future outages, ultimately preserving customer trust and reducing downtime-related costs.

Hustle

Series A in 2017
Hustle, Inc. operates a peer-to-peer text messaging platform that allows organizations to communicate effectively with their contacts through personal text messages. The platform serves various purposes, including event attendance, fundraising, admissions, recruiting, advocacy, and sales and marketing. Founded in 2014 and headquartered in San Francisco, California, Hustle provides an affordable and efficient solution for organizations to reach their target supporters and customers. By enabling two-way conversations, Hustle empowers its users to engage in genuine and personal dialogues with a large number of individuals, thus enhancing their outreach efforts.

Kry

Series A in 2017
KRY is a digital health company that offers an innovative app for accessing healthcare services through video consultations with doctors and therapists. This platform allows users to connect with qualified health professionals anytime and anywhere using their smartphones or tablets. As the market leader in Sweden, KRY is the only CE-certified app for video consultations, which enhances convenience for patients and alleviates the burden on traditional healthcare systems. By facilitating timely access to medical advice, KRY aims to improve healthcare delivery and ensure that those who need it most receive better care.

Culture Amp

Series C in 2017
Culture Amp Pty Ltd is an Australian company that has developed a platform designed to collect, understand, and act on employee feedback, focusing on employee engagement, experience, and effectiveness. Founded in 2009 and headquartered in Richmond, Australia, Culture Amp serves a diverse range of clients, from startups to Fortune 500 companies, across the globe. The platform enables organizations to create customized surveys to assess employee engagement, thereby helping businesses improve retention and performance. With additional offices in San Francisco, New York, and London, the company seeks to address the challenges of rapidly growing organizations by providing technology that enhances learning and fosters a positive workplace culture.

Beamery

Series A in 2017
Beamery Ltd. is a London-based company that specializes in recruitment CRM software designed to enhance the talent acquisition process. Founded in 2012 and formerly known as Seed Jobs Limited, Beamery provides a unified platform that integrates sourcing, customer relationship management, recruitment marketing, and employer branding. The company also offers a Talent Data Platform, leveraging AI and graph technology to deliver actionable insights for candidates, freelancers, and employees. By equipping talent acquisition teams with the necessary tools, Beamery aims to improve hiring efficiency and candidate experiences, enabling organizations to attract, identify, and engage talent effectively throughout the recruitment journey.

Intercom

Series C in 2017
Intercom, Inc. is a customer communication platform designed for web and mobile businesses to facilitate personalized interactions with their customers at scale. Founded in 2011 and headquartered in San Francisco, with an additional office in Dublin, the company provides a suite of tools that enhance customer engagement throughout the customer journey. These tools include Acquire for live chat with website visitors, Engage for targeted onboarding and retention messaging, Learn for gathering customer feedback, and Support for assistance within applications and via email. Intercom's platform operates seamlessly across web, iOS, and Android, enabling businesses to deliver messenger-based experiences that enhance their relationships with customers. The company serves over 30,000 paying customers globally and is recognized for powering approximately 500 million conversations each month. Its mission is to make internet business interactions more personal, reflecting a commitment to improving customer experience.

Hustle

Seed Round in 2016
Hustle, Inc. operates a peer-to-peer text messaging platform that allows organizations to communicate effectively with their contacts through personal text messages. The platform serves various purposes, including event attendance, fundraising, admissions, recruiting, advocacy, and sales and marketing. Founded in 2014 and headquartered in San Francisco, California, Hustle provides an affordable and efficient solution for organizations to reach their target supporters and customers. By enabling two-way conversations, Hustle empowers its users to engage in genuine and personal dialogues with a large number of individuals, thus enhancing their outreach efforts.

Kry

Seed Round in 2016
KRY is a digital health company that offers an innovative app for accessing healthcare services through video consultations with doctors and therapists. This platform allows users to connect with qualified health professionals anytime and anywhere using their smartphones or tablets. As the market leader in Sweden, KRY is the only CE-certified app for video consultations, which enhances convenience for patients and alleviates the burden on traditional healthcare systems. By facilitating timely access to medical advice, KRY aims to improve healthcare delivery and ensure that those who need it most receive better care.

Front

Series A in 2016
Front is a collaborative customer communication platform that integrates email and applications to enhance interactions between teams and customers. By offering a shared inbox, Front enables businesses to manage communications efficiently and foster meaningful relationships. The platform is utilized by over 6,000 organizations to scale personalized customer engagement and streamline workflows, ultimately driving significant business impact. Through its focus on facilitating natural conversations, Front helps companies cultivate enduring customer relationships and transform their operational effectiveness.

Intercom

Series C in 2016
Intercom, Inc. is a customer communication platform designed for web and mobile businesses to facilitate personalized interactions with their customers at scale. Founded in 2011 and headquartered in San Francisco, with an additional office in Dublin, the company provides a suite of tools that enhance customer engagement throughout the customer journey. These tools include Acquire for live chat with website visitors, Engage for targeted onboarding and retention messaging, Learn for gathering customer feedback, and Support for assistance within applications and via email. Intercom's platform operates seamlessly across web, iOS, and Android, enabling businesses to deliver messenger-based experiences that enhance their relationships with customers. The company serves over 30,000 paying customers globally and is recognized for powering approximately 500 million conversations each month. Its mission is to make internet business interactions more personal, reflecting a commitment to improving customer experience.

Culture Amp

Series B in 2016
Culture Amp Pty Ltd is an Australian company that has developed a platform designed to collect, understand, and act on employee feedback, focusing on employee engagement, experience, and effectiveness. Founded in 2009 and headquartered in Richmond, Australia, Culture Amp serves a diverse range of clients, from startups to Fortune 500 companies, across the globe. The platform enables organizations to create customized surveys to assess employee engagement, thereby helping businesses improve retention and performance. With additional offices in San Francisco, New York, and London, the company seeks to address the challenges of rapidly growing organizations by providing technology that enhances learning and fosters a positive workplace culture.

Lever

Series B in 2016
Lever, Inc. is a San Francisco-based company that specializes in talent acquisition software aimed at mid-sized and enterprise organizations. Its primary product, Lever Hire, integrates applicant tracking system (ATS) and customer relationship management (CRM) functionalities into a single platform. The software facilitates the entire hiring process, allowing teams to post jobs, source candidates, conduct interviews, and make hiring decisions. Additionally, Lever offers a suite of tools that enhance recruitment marketing and analytics, including Lever Nurture, Lever Talent Intelligence, and Lever Data Warehouse Sync. With a diverse clientele that includes notable companies such as Netflix, Mercedes-Benz, KPMG, and Spotify, Lever has established itself as a prominent player in the recruitment technology sector.

Base

Series C in 2015
Next generation customer relationship management and sales tracking software

Credit Benchmark

Series B in 2015
Credit Benchmark Limited is a financial data analytics company that specializes in credit risk data. Established in 2012 and headquartered in London, with an office in New York, the company aggregates and anonymizes credit risk estimates from various market participants, including banks. This process enables Credit Benchmark to provide a unique source of insights into the credit profiles of sovereigns, corporations, and financial entities, including both rated and unrated institutions. The company offers critical data such as probability of default and loss given default, which assists financial institutions in risk management and capital allocation decisions. Additionally, Credit Benchmark operates compliant platforms for data transmission and security, catering to the needs of global financial institutions.

Culture Amp

Series A in 2015
Culture Amp Pty Ltd is an Australian company that has developed a platform designed to collect, understand, and act on employee feedback, focusing on employee engagement, experience, and effectiveness. Founded in 2009 and headquartered in Richmond, Australia, Culture Amp serves a diverse range of clients, from startups to Fortune 500 companies, across the globe. The platform enables organizations to create customized surveys to assess employee engagement, thereby helping businesses improve retention and performance. With additional offices in San Francisco, New York, and London, the company seeks to address the challenges of rapidly growing organizations by providing technology that enhances learning and fosters a positive workplace culture.

Lever

Series A in 2014
Lever, Inc. is a San Francisco-based company that specializes in talent acquisition software aimed at mid-sized and enterprise organizations. Its primary product, Lever Hire, integrates applicant tracking system (ATS) and customer relationship management (CRM) functionalities into a single platform. The software facilitates the entire hiring process, allowing teams to post jobs, source candidates, conduct interviews, and make hiring decisions. Additionally, Lever offers a suite of tools that enhance recruitment marketing and analytics, including Lever Nurture, Lever Talent Intelligence, and Lever Data Warehouse Sync. With a diverse clientele that includes notable companies such as Netflix, Mercedes-Benz, KPMG, and Spotify, Lever has established itself as a prominent player in the recruitment technology sector.

Trello

Series A in 2014
Trello is an online collaboration tool designed to facilitate teamwork on various projects. It features a user-friendly, drag-and-drop interface that allows users to visually organize tasks, making it easy to track progress and assignments. Available on multiple platforms, including smartphones, tablets, and desktops, Trello can be adapted for diverse uses such as managing sales pipelines, training programs, home renovations, and personal events. Developed initially by Fog Creek Software and later established as an independent company, Trello aims to enhance project management by providing a flexible and engaging environment for users.

Credit Benchmark

Series A in 2014
Credit Benchmark Limited is a financial data analytics company that specializes in credit risk data. Established in 2012 and headquartered in London, with an office in New York, the company aggregates and anonymizes credit risk estimates from various market participants, including banks. This process enables Credit Benchmark to provide a unique source of insights into the credit profiles of sovereigns, corporations, and financial entities, including both rated and unrated institutions. The company offers critical data such as probability of default and loss given default, which assists financial institutions in risk management and capital allocation decisions. Additionally, Credit Benchmark operates compliant platforms for data transmission and security, catering to the needs of global financial institutions.

Crowdrise

Series A in 2014
Crowdrise, Inc. operates an online fundraising platform that enables individuals and organizations to raise money for a variety of causes, including medical expenses, personal emergencies, educational needs, and charitable projects. Launched in 2009 and based in Royal Oak, Michigan, Crowdrise provides users with tools to create fundraisers, discover friends, and connect with charities and events. The platform has gained prominence as a leading solution for nonprofits, corporate foundations, and event fundraising, collaborating with well-known partners such as the American Cancer Society, Red Cross, and major events like the New York City Marathon. Crowdrise's integration with GoFundMe enhances its capabilities, allowing users to tap into a vast community of donors. The platform supports a wide range of causes, from animal welfare to social justice, and has facilitated the raising of significant funds for positive social missions. Recognized for its impact, Crowdrise has been acknowledged as one of the best online fundraising websites.

Base

Series B in 2014
Next generation customer relationship management and sales tracking software

Futurelytics

Seed Round in 2013
Futurelytics Inc. offers an ecommerce retention automation platform that enhances customer engagement and retention for online businesses. Founded in 2012 and based in Dover, Delaware, the company enables clients to connect their e-commerce platforms and effectively segment customers based on purchasing behavior. Its platform includes features such as actionable analytics, behavioral segmentation, product recommendations, and marketing automation, all designed to increase customer lifetime value. By leveraging data mining techniques, Futurelytics analyzes purchase orders and identifies patterns in customer behavior, allowing businesses to tailor their marketing strategies accordingly. The platform provides visual, interactive dashboards that guide users in executing targeted actions for different customer segments, ultimately transforming one-time buyers into repeat customers and boosting revenue through personalized marketing campaigns.

Zendesk

Series D in 2012
Zendesk is a customer service platform that offers cloud-based software designed to enhance customer relationships and streamline communication for organizations. Founded in 2007 and headquartered in San Francisco, California, Zendesk provides tools that enable businesses to improve customer engagement and gain better insights into their clientele. Its solutions unify customer communication across various channels, including self-service, phone, chat, messaging, and email, allowing organizations to deliver consistent and efficient service. With a user-friendly interface and easy implementation, Zendesk supports over 150,000 customers across diverse industries and in more than 30 languages, helping them to innovate and scale effectively.

Base

Venture Round in 2012
Next generation customer relationship management and sales tracking software

Base

Series A in 2012
Next generation customer relationship management and sales tracking software

Desk.com

Series B in 2011
Desk.com is an online customer service software and support ticket help desk application designed for small businesses and fast-growing companies. Founded in 2009 and based in San Francisco, California, it provides a multi-channel support platform that includes email, social media, chat, discussion boards, and phone support. The software features a self-service portal with support articles, community-driven questions and answers, and a personalized dashboard for tracking interactions. Additionally, Desk.com offers collaboration tools and a mobile application to assist users in resolving customer issues efficiently. It operates as a subsidiary of Salesforce.com, Inc.

Criteo

Series B in 2008
Criteo, headquartered in Paris, is a prominent player in the digital advertising sector, specializing in commerce marketing. Founded by a group of innovators, the company leverages machine-learning technology and extensive data to deliver effective marketing solutions. Criteo enables retailer advertisers to implement multichannel and cross-device campaigns in real time, providing real-time analysis of return on investment. This capability allows clients to adjust their marketing strategies dynamically to enhance performance. Additionally, Criteo offers tools for retailers to manage their ad inventories and optimize yield, supporting measurable results for its clients. With a workforce of over 2,800 employees, Criteo continues to drive growth and innovation in the ad-tech industry.

Mediasurface

Venture Round in 2001
Mediasurface plc engages in the development, marketing, and implementation of Web content management software principally in the United Kingdom. It primarily provides Web content management systems (Web CMS). The company's products include Morello, a Web CMS which helps in building and running intranets, extranets, Web sites, and other digital channels; Immediacy, a Web CMS for the connected enterprises that enables non-technical users to create and manage content, carry out administrative tasks, and add functionality across their Web sites and intranets; and Pepperio, a product for smaller businesses allowing them to create, manage, and maintain a company Web site. Mediasurface also sells its products and services in Europe, Asia-Pacific, and the United States. The company is headquartered in Newbury, the United Kingdom. As of July 5, 2008, Mediasurface plc operates as a subsidiary of Alterian plc.

Mediasurface

Venture Round in 2000
Mediasurface plc engages in the development, marketing, and implementation of Web content management software principally in the United Kingdom. It primarily provides Web content management systems (Web CMS). The company's products include Morello, a Web CMS which helps in building and running intranets, extranets, Web sites, and other digital channels; Immediacy, a Web CMS for the connected enterprises that enables non-technical users to create and manage content, carry out administrative tasks, and add functionality across their Web sites and intranets; and Pepperio, a product for smaller businesses allowing them to create, manage, and maintain a company Web site. Mediasurface also sells its products and services in Europe, Asia-Pacific, and the United States. The company is headquartered in Newbury, the United Kingdom. As of July 5, 2008, Mediasurface plc operates as a subsidiary of Alterian plc.
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