Insight Partners

Sanas operates as a real-time speech understanding platform, specializing in accent modulation technology. Its core product enables multilingual speakers to communicate effectively by correcting accents while preserving voice and emotional nuances. This innovation benefits contact centers and enterprises by enhancing communication, boosting customer satisfaction, and minimizing misunderstandings due to language barriers.

Sensi.AI is a provider of advanced audio technology designed to enhance care for seniors by monitoring their physical, emotional, and cognitive needs. The company's innovative care intelligence system utilizes voice analytics to detect abnormalities that may suggest maltreatment of mentally impaired patients. By employing audio recorders, Sensi.AI ensures continuous monitoring in private areas such as bathrooms and bedrooms while maintaining patient privacy. This technology not only offers conditional alerts for potential issues but also empowers family members to oversee the quality of care their loved ones receive from caregivers. Through its sophisticated solutions, Sensi.AI aims to drive growth and efficiency for home care businesses, establishing itself as a trusted partner in the caregiving sector.

Cognigy GmbH is an enterprise software provider specializing in conversational AI automation. Founded in 2016 and headquartered in Düsseldorf, Germany, the company also has offices in San Francisco, Sydney, Seoul, and Tokyo. Cognigy offers two main products: Cognigy.AI, a low-code platform designed to automate customer and employee communications through intelligent voice and chatbots, and Cognigy.VG, an AI-based voice gateway solution for virtual voice agents in automated phone conversations. Cognigy.AI is known for its precise intent recognition, flexible dialogue capabilities, and seamless integration with backend systems, which collectively enhance user experiences while reducing support costs and improving scalability. The platform supports multilingual interactions across various channels, including web, phone, SMS, and mobile applications, enabling enterprises to conduct natural conversations between humans and machines.

AssemblyAI Inc. is a technology company based in San Francisco, California, established in 2017. It specializes in developing application programming interfaces (APIs) that facilitate the creation of customized chat interfaces and automate audio transcriptions. The company focuses on advancing speech AI technology by building highly accurate, user-friendly, and secure speech recognition models that can interpret and understand human speech. These models are utilized by thousands of users, including leading businesses and developers worldwide. AssemblyAI aims to democratize speech artificial intelligence, fostering innovation and expanding the potential applications of voice data across various industries. Its technology supports real-time transcription of streaming audio, allowing for the integration of industry-specific terminology and enhancing the development of voice-powered applications.

AssemblyAI Inc. is a technology company based in San Francisco, California, established in 2017. It specializes in developing application programming interfaces (APIs) that facilitate the creation of customized chat interfaces and automate audio transcriptions. The company focuses on advancing speech AI technology by building highly accurate, user-friendly, and secure speech recognition models that can interpret and understand human speech. These models are utilized by thousands of users, including leading businesses and developers worldwide. AssemblyAI aims to democratize speech artificial intelligence, fostering innovation and expanding the potential applications of voice data across various industries. Its technology supports real-time transcription of streaming audio, allowing for the integration of industry-specific terminology and enhancing the development of voice-powered applications.

Sanas operates as a real-time speech understanding platform, specializing in accent modulation technology. Its core product enables multilingual speakers to communicate effectively by correcting accents while preserving voice and emotional nuances. This innovation benefits contact centers and enterprises by enhancing communication, boosting customer satisfaction, and minimizing misunderstandings due to language barriers.

Cognigy GmbH is an enterprise software provider specializing in conversational AI automation. Founded in 2016 and headquartered in Düsseldorf, Germany, the company also has offices in San Francisco, Sydney, Seoul, and Tokyo. Cognigy offers two main products: Cognigy.AI, a low-code platform designed to automate customer and employee communications through intelligent voice and chatbots, and Cognigy.VG, an AI-based voice gateway solution for virtual voice agents in automated phone conversations. Cognigy.AI is known for its precise intent recognition, flexible dialogue capabilities, and seamless integration with backend systems, which collectively enhance user experiences while reducing support costs and improving scalability. The platform supports multilingual interactions across various channels, including web, phone, SMS, and mobile applications, enabling enterprises to conduct natural conversations between humans and machines.

VoiceGenie Technologies, Inc. provides VoiceXML platforms and open communications solutions for customer care. It offers NeXusPoint, an VoiceXML-based framework for the development, deployment, and hosting of speech or touch-tone services; and NXP Enterprise that automates business processes within corporate enterprise and call center environments, including utilities, healthcare, banking/investor, insurance, retail, travel/hospitality, automotive, and transportation/airlines, and pharmacy services.