Insight Partners

AssemblyAI Inc. is a technology company that specializes in providing a robust speech-to-text application programming interface (API) designed for developers. Established in 2017 and headquartered in San Francisco, the company offers a high-accuracy API powered by advanced deep neural networks, ensuring continuous improvements to its transcription capabilities. AssemblyAI's API allows developers to create customized chat interfaces and voice-powered applications, enabling the transcription of phone calls and other audio sources. The service is designed for easy integration, supporting multiple programming languages, and it can handle large volumes of audio files or streams with low latency. AssemblyAI also offers dedicated customer support, including access to account managers and engineers available around the clock to assist users.

Sanas is a technology company that specializes in real-time accent translation services. Its innovative software enables users to communicate effectively by allowing them to speak in any accent of their choice without noticeable lag. By addressing language barriers and accent mismatches, Sanas enhances understanding and facilitates smoother interactions. The technology is designed to be locally installed on users' devices, giving them full control over when and how to utilize the accent-matching features. This approach not only empowers users to communicate more freely but also promotes inclusivity in conversations across diverse linguistic backgrounds.

Provider of dubbing services intended to bridge the language barrier and cultural gap of entertainment experiences to international audiences. The company's services use deep learning technology and AI algorithms, enabling content owners to reach far wider audiences.

Cognigy GmbH is an enterprise software provider specializing in conversational AI automation. Founded in 2016 and headquartered in Düsseldorf, Germany, with offices in San Francisco, Sydney, Seoul, and Tokyo, Cognigy offers two primary products: Cognigy.AI, an enterprise conversational automation platform for customer and employee services, and Cognigy.VG, an AI-based voice gateway solution for deploying virtual voice agents in automated phone conversations. Cognigy.AI supports various conversational channels, including chatbots and virtual assistants, and is available in both on-premise and SaaS models. The platform aims to enhance service delivery and loyalty while reducing costs and resource demands for enterprises. Cognigy has received recognition in the industry, including being named a Cool Vendor by Gartner in 2018, and it serves a diverse client portfolio that includes numerous Global 2000 companies.

Clinc, Inc. is a company that specializes in developing artificial intelligence software applications, primarily focused on creating advanced conversational AI platforms. The technology enables enterprises to build sophisticated virtual assistants capable of understanding and responding to user input with a high degree of accuracy. Unlike traditional speech-to-text systems, Clinc's platform analyzes various factors such as wording, sentiment, intent, tone of voice, and contextual information to provide nuanced responses. This approach is powered by cutting-edge machine learning and deep neural networks, which allow the system to continually enhance its knowledge base with each interaction. Originally founded in 2015 as Clarity Lab Inc., Clinc serves multiple industries, including banking, automotive, gaming, and healthcare, and is headquartered in Ann Arbor, Michigan.

Optical Character Recognition, OCR, is the process of converting data from scanned documents into computer-editable text that can be populated into other applications. This technology isn’t limited to magnetic strip or bar-code reading. Our high-level DSP (digital signal processing) algorithms.

VoiceGenie Technologies, Inc. provides VoiceXML platforms and open communications solutions for customer care. It offers NeXusPoint, an VoiceXML-based framework for the development, deployment, and hosting of speech or touch-tone services; and NXP Enterprise that automates business processes within corporate enterprise and call center environments, including utilities, healthcare, banking/investor, insurance, retail, travel/hospitality, automotive, and transportation/airlines, and pharmacy services.