Lightbank

Hark is a New York-based startup focused on enhancing customer experience through its innovative customer service platform. The platform enables customers to submit text, photo, or video messages detailing their issues. Utilizing artificial intelligence and machine learning, Hark transcribes these video submissions into tickets for the service team. This approach aims to streamline the authentication process and improve resolution rates, allowing organizations to address customer concerns more effectively and efficiently. By integrating video into the customer journey, Hark seeks to create a more engaging and productive interaction between customers and organizations.

AllFly is a travel technology platform facilitating group flight bookings. It enables travel planners and group customers to compare schedules from preferred airlines and manage trips centrally.

Bacarai creates an online marketplace for group airfare. It provides travelers the ability to shop, purchase, and manage group trips online. The company's offerings include an online meeting place where airlines and hotels can interact with potential buyers, who are provided instant quotes using artificial intelligence bots, enabling passengers to get lower wait times and airlines to save time and money. It was founded in 2018 and is based in Orlando, Florida.

Hark is a New York-based startup focused on enhancing customer experience through its innovative customer service platform. The platform enables customers to submit text, photo, or video messages detailing their issues. Utilizing artificial intelligence and machine learning, Hark transcribes these video submissions into tickets for the service team. This approach aims to streamline the authentication process and improve resolution rates, allowing organizations to address customer concerns more effectively and efficiently. By integrating video into the customer journey, Hark seeks to create a more engaging and productive interaction between customers and organizations.

Elevent is a marketplace that facilitates the planning and execution of both virtual and in-person experiences aimed at fostering trust and connection among teams and clients. The company specializes in providing a range of events focused on team building, client engagement, and remote celebrations, making it easier for organizations to create memorable experiences without the associated complexities. By allowing managers to easily select and book events and gifts, Elevent enhances employee engagement and strengthens client relationships through enjoyable and effective activities.

Elevent is a marketplace that facilitates the planning and execution of both virtual and in-person experiences aimed at fostering trust and connection among teams and clients. The company specializes in providing a range of events focused on team building, client engagement, and remote celebrations, making it easier for organizations to create memorable experiences without the associated complexities. By allowing managers to easily select and book events and gifts, Elevent enhances employee engagement and strengthens client relationships through enjoyable and effective activities.

GetGoing is a San Francisco-based startup focused on transforming leisure travel by providing a platform that helps customers discover affordable getaway options while saving significantly on costs. Catering primarily to price-sensitive travelers, the company collaborates with major airlines and hotels to tackle excess inventory, enabling the sale of unsold flight seats at discounts of up to 40%. Customers engage with a unique booking model that requires them to select two destinations and agree to a non-refundable purchase, with one of the destinations revealed post-booking. This approach targets discretionary travelers and intentionally excludes business travelers and those with fixed itineraries. GetGoing's proprietary pricing method not only aids in filling unsold seats but also contributes to an enhanced travel experience. The company has secured eight U.S. and international patents, demonstrating its commitment to innovation in pricing, search, and customer segmentation strategies, and continues to expand its intellectual property portfolio.