MassChallenge

ElegirSeguro.com is an insurance platform based in Buenos Aires, Argentina, established in 2017. It specializes in providing insurance advice and policy management for small and medium-sized enterprises across various industries, including manufacturing, construction, hospitality, logistics, and retail. The platform offers an innovative solution that allows businesses to understand, obtain, and manage the insurance policies necessary for their operations. By utilizing multiple channels, ElegirSeguro.com facilitates the acquisition and administration of commercial insurance, enabling clients to efficiently navigate their insurance needs.

COI Energy Services provides energy technology solutions to electric utility companies. It develops an energy optimization platform intended to eliminate energy waste, save on energy costs and protect the environment through artificial intelligence. The company's platform provides two-way communication between utilities and their customers and provides them with engagement systems to utilities that focuses on energy optimization and demonetisation opportunities that put cash in the pockets of its customers at the same time of increasing utility earnings while optimising the electric grid, enabling customers to become more energy efficient by getting custom alerts on energy wastage.

CogniCor Technologies S.L. is a Barcelona-based company founded in 2012 that specializes in automated complaint resolution services and artificial intelligence solutions. Its offerings include iComplaint, which integrates with websites to address customer complaints; iResolve, which directly resolves these complaints; iMediate, designed to settle claims and retain clients through counter offers; and iReport, aimed at identifying and addressing the root causes of complaints to prevent future issues. Additionally, CogniCor develops advanced AI platforms and digital assistants to improve operational efficiency and customer service for wealth management firms, insurance companies, and financial advisors.

CogniCor Technologies S.L. is a Barcelona-based company founded in 2012 that specializes in automated complaint resolution services and artificial intelligence solutions. Its offerings include iComplaint, which integrates with websites to address customer complaints; iResolve, which directly resolves these complaints; iMediate, designed to settle claims and retain clients through counter offers; and iReport, aimed at identifying and addressing the root causes of complaints to prevent future issues. Additionally, CogniCor develops advanced AI platforms and digital assistants to improve operational efficiency and customer service for wealth management firms, insurance companies, and financial advisors.

Fenris Digital is a technology company based in Glen Allen, Virginia, that focuses on enhancing the customer acquisition and retention processes for property and casualty insurers. Founded in 2016, Fenris offers a cloud-based platform that integrates a suite of APIs designed to streamline workflows and improve underwriting efficiency. Their solutions include a proprietary data repository that matches applicants to in-house records and enriches data to assess customer propensity and credit risk. The company’s machine learning analytics engine refines predictive scoring, facilitating quicker and more accurate quoting processes. Fenris also provides TouchQuote, a mobile-first quoting platform, enabling insurers to deliver a seamless customer experience akin to leading e-commerce platforms. With coverage of 95% of the U.S. population and extensive data on households and businesses, Fenris empowers its clients, including agencies and carriers, to enhance conversion rates and optimize their marketing efforts.

GoGo (1) gives older adults access to services that give them more independence and (2) monitors those services on behalf of a client base that is more likely not willing or able to hassle with managing these services on their own.

Guide Change is a financial management platform focused on enhancing financial care for older adults and at-risk individuals. The platform provides insights into spending and resources, generates shareable reports, and offers personalized advice to improve financial health. By securely linking online bank accounts, Guide Change helps users maintain financial independence while mitigating risks associated with exploitation and poor budgeting. The company's experts analyze data to create tailored financial reports that assist fiduciaries in making informed spending decisions, ensuring that funds are utilized in the best interests of the account holder. Through its innovative services, Guide Change aims to empower older adults to manage their finances effectively and securely.

Invent Boston design, manufactures and supplies every day routines.

Meetcaregivers is a marketplace for senior care, intelligently matching seniors with perfect caregivers, more services, products and tools. MeetCaregivers is on a mission to provide high-quality in-home care, additional services, products, and technology tools for all seniors’ care needs. Making it easier for seniors to access all the resources they need to age healthy and happily at home.

RacerX specializes in consumer electronics and appliances, focusing on enhancing customer interaction through innovative technology. The company has developed the Snap4That app, which replaces traditional printed inserts accompanying durable goods. By scanning a QR code included with a product, users gain immediate access to essential information such as manuals, instructional videos, support resources, FAQs, compatible accessories, and replacement parts. This approach not only streamlines the user experience but also enables brands to capture valuable customer contact information. Additionally, RacerX's platform promotes improved customer database management and product registration, fostering stronger relationships between brands and consumers while enhancing brand loyalty.

EMSeva operates a mobile service van that delivers comprehensive repair and maintenance services for bikes and scooters directly at customers' doorsteps. Their offerings include washing, cleaning, clutch adjustments, break-chain settings, spark plug replacements, and air filter cleaning. Additionally, EMSeva's services extend to oil changes, battery checks, tire pressure assessments, and light inspections, ensuring a thorough maintenance experience. By providing these services at the customer's location, EMSeva aims to offer a convenient and cost-effective solution for two-wheeler owners, enhancing the overall customer experience while maintaining high service standards.

Cake offers a library of resources and interactive tools that use AI and data science to help consumers honor the entire cycle of life.

Meetcaregivers is a marketplace for senior care, intelligently matching seniors with perfect caregivers, more services, products and tools. MeetCaregivers is on a mission to provide high-quality in-home care, additional services, products, and technology tools for all seniors’ care needs. Making it easier for seniors to access all the resources they need to age healthy and happily at home.

Omsorgt is a provider of in-home care services focused on enhancing the quality of life for older individuals who require special care. The company empowers women in the non-medical caregiving sector by giving them direct access to clients, eliminating the dependency on agencies that often take a significant portion of their earnings. By facilitating a platform where former clients can provide references on caregivers' work quality, Omsorgt enables caregivers to showcase their skills and build their reputations. Additionally, Omsorgt supports caregivers with essential resources, including contract templates and necessary insurance, ensuring they can operate professionally and confidently while prioritizing the specific needs and preferences of senior citizens.

Stuart enable B2B companies to implement their customer service vision in a smarter and faster way. They capture a 360° view of the service provided (empowering customers and employees) in order to correlate the captured information with your CRM, ERP, or eventually the data from your Industry4.0 initiative. Their aim is to provide you smart analytics to support your strategy decisions and to offer opportunities for best service certifications.

Cake offers a library of resources and interactive tools that use AI and data science to help consumers honor the entire cycle of life.

Dry foods, such as nuts and cereals, have been associated with recalls costing up to $ 30 Mio per incident, caused by bacteria contamination. Processors are now required to prove they reduce harmful bacteria during their process which involves tedious procedures. They offer a process monitoring service which reduces the risk of recalls, ensures regulatory compliance, gives real-time overview of bacteria reduction and unlock the saving potential of minimum $ 100 K/line/year.

Meetcaregivers is a marketplace for senior care, intelligently matching seniors with perfect caregivers, more services, products and tools. MeetCaregivers is on a mission to provide high-quality in-home care, additional services, products, and technology tools for all seniors’ care needs. Making it easier for seniors to access all the resources they need to age healthy and happily at home.

Student Success Agency is scaling one-on-one attention in education by bringing traditional services like, mentoring, tutoring, and advising, anywhere anytime to students’ cell phones. We are able to expand access to these support services by connecting high school students with near-peer mentors via our proprietary engagement software. SSA has been implemented in 125 high schools reaching 20,000 students in 13 states through the largest college readiness federal grant. We are uniquely positioned to reengineer Student Support Services so students across the country can have quality on-demand support regardless of their zip code.

42stats delivers your Customer Experience Information via online Dashboards, Reports, and Pivot Tables, in PDFs, Excel reports, or directly to your data warehouse. Their reports let you know what is important and where to invest in improvement. They allow you to do root cause analysis for each service and monitor the impact of your decisions over time.

Freedom TeleWorkers & Technologies is the first global marketplace for TeleWorkers, with the engine & manpower to execute customer service campaigns like traditional inbound, outbound, sales, customer service & technical support. To date FT&T is going strong with a Hosted Call Center platform fueling a crowdsourced TeleWorker army۝ of 4,000 certified individuals across the US and abroad. Companies can now generate tremendous support time & money savings, increase flexibility & help the planet!