myKaarma

myKaarma is a cloud-based software company that specializes in communication and payments solutions for car dealerships, particularly focusing on improving the retail experience for service departments. The company has developed an integrated Customer Interaction Management (CIM) software that consolidates voice, text, and email communications into a single thread, facilitating efficient communication between dealerships and their customers. By offering features such as point of sale systems and mobile payment options, myKaarma enables automotive dealers to enhance customer retention through streamlined digital interactions. Their technology aims to save time and reduce costs for dealerships, ultimately supporting better service delivery and customer satisfaction.

Burair Ashary

Finance and Operations Analyst

Garrett Jockel

Executive Vice President

1 past transactions

PocketExpert

Acquisition in 2021
PocketExpert is a developer of a communication platform designed to enhance the interaction between automotive dealerships and their customers. The company's software facilitates effective communication through unlimited sharing of pictures, videos, and electronic multi-point inspections, all while ensuring compliance with regulatory laws. By enabling dealerships to exchange text messages with customers, PocketExpert aims to improve customer service and streamline the communication process, ultimately enhancing the overall customer experience in the automotive sector.
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