PeakSpan Capital

Tapcheck is a fintech company that specializes in providing an earned wage access platform, allowing employees to access their wages on-demand without incurring costs to their employers. The service has been adopted by tens of thousands of employers, enhancing their benefits packages and contributing to increased employee satisfaction and reduced turnover. By offering on-demand pay along with financial wellness tools, Tapcheck helps businesses foster a supportive work environment that promotes financial freedom for employees. This unique offering not only aids in employee retention but also serves as a competitive advantage for employers in the marketplace.

Boostly is a comprehensive SMS marketing and communications platform tailored for the restaurant industry. It enables restaurants to build a customer relationship management system that integrates in-store, online, and call-in interactions. By utilizing SMS marketing, Boostly automatically engages customers based on their previous interactions with the brand. The platform features an AI-powered phone assistant that efficiently handles call-in orders without staff involvement, thereby enhancing operational efficiency and maximizing revenue. Additionally, Boostly collects valuable feedback from diners, allowing restaurants to address issues promptly and generate positive reviews. The combination of automated order processing and targeted marketing strategies positions Boostly as a vital tool for restaurants seeking to enhance customer acquisition and retention while increasing profitability.

Lula is a technology platform that streamlines the maintenance process for property managers and their tenants, reducing the time spent on maintenance by nearly 60%. Lula also brings a large network of quality and fully-vetted contractors (plumbers, handyman, electricians, etc.) to complete the work. Lula was recently named to the KC Business Journal’s “Fast 50” as the 3rd fastest growing company in Kansas City.

PrettyDamnQuick is an innovative order management platform that enhances the eCommerce experience by streamlining the order-to-delivery workflow. It focuses on maximizing profitability by segmenting customers and utilizing A/B testing to optimize the checkout process for each individual. The platform efficiently manages the entire order lifecycle, ensuring timely deliveries at the lowest possible shipping rates. It features instant fraud detection, validation of contact information, and exception management, which help to eliminate delays and errors. By connecting and tracking multiple carriers and services, PrettyDamnQuick assigns orders to the most cost-effective and expedient delivery options. The platform supports over 25 million checkouts monthly for more than 250 fast-growing brands, making it a crucial tool for businesses looking to enhance their eCommerce operations.

Finally is a fintech company whose mission is to help small & medium-sized businesses automate their accounting and finance. Finally integrates vital business functions, including bookkeeping, expense management, bill payment, and payroll, into a unified automated solution tailored for small and medium-sized businesses. Businesses spanning various industries depend on Finally to provide enhanced visibility and control over their financial and accounting operations.

Opkey is a developer of an artificial intelligence-driven continuous test automation platform tailored for enterprise systems. The platform simplifies and enhances testing processes for packaged applications by utilizing process mining and AI to automatically generate test cases. This allows businesses and quality assurance teams to efficiently create additional tests using a user-friendly drag-and-drop no-code test builder. Opkey specializes in various types of testing, including load, stress, spike, and volume testing for Windows desktop, web, and mobile applications. By streamlining testing workflows, Opkey helps organizations maintain agility in their release schedules, mitigate risks, and ensure operational continuity.

TraceAir is a construction site development acceleration platform that offers software and services tailored for land developers, home builders, and contractors. The company specializes in construction site monitoring, utilizing advanced technology, including drones, to provide insights that measure, verify, and quantify progress during the site work stage. By connecting real-world construction activities with planned virtual designs through a visual map-based interface, TraceAir enhances decision-making and planning for builders. This approach not only significantly reduces budget and timeline uncertainties but also allows for improved project quality and cost control, enabling timely project completion within budget constraints.

SOCRadar is a cloud-based, AI-driven Digital Risk Protection Platform that specializes in cyber threat intelligence. It serves Security Operation Center teams across various industries, including financial institutions and e-commerce, by helping them identify and understand their attack surfaces. SOCRadar continuously monitors digital assets for exposure and provides contextual insights to assess associated risks. The platform generates real-time alerts when sensitive digital assets are compromised or imitated across multiple online channels, including the surface web, paste sites, code repositories, and both the deep and dark web. This proactive approach enables organizations to safeguard their brand reputation, protect their employees and customers, and enhance overall business operations against evolving cyber threats.

Nectar is an employee recognition and rewards platform built for the modern workforce. Its platform enables every team member to send meaningful recognition rooted in core values. It streamlines the incentives and maintains a connected culture regardless of whether the workforce is centralized or distributed.

Abre is a developer of an education management platform tailored for K-12 institutions, focusing on enhancing outcomes within the learning community. The platform offers a comprehensive suite of applications for learning management, school and classroom management, and data analytics. By integrating various software applications, it simplifies school communications and enables seamless management of web-based tools through a single sign-on system. Abre's solutions aim to eliminate data silos, ensuring that all stakeholders can effectively utilize data to make informed decisions that support the holistic development of each student.

LeaseCake, Inc. is a technology company that specializes in lease management solutions for the commercial real estate sector, particularly focusing on the restaurant and service-based retail industries. Founded in 2017 and headquartered in Winter Park, Florida, LeaseCake offers a platform that centralizes and automates various lease-related tasks, including rent collection, lease renewals, tenant communications, and the management of important dates and commitments. By serving as a comprehensive repository for lease and location information, the platform helps businesses avoid missed renewals, incorrect payments, and compliance issues. LeaseCake's software is designed to streamline operations for tenants, brokers, and landlords, enabling them to efficiently manage their leasing activities while minimizing risks and enhancing productivity.

Aidium is a developer of customer relations management software tailored for mortgage lenders. The company focuses on enhancing lender performance through simplified task automation and intelligent solutions. Its software facilitates mortgage lead conversions, marketing, referrals, and enterprise management, allowing lenders to manage their operations from a streamlined dashboard. By leveraging artificial intelligence and advanced technology, Aidium aims to save time and improve return on investment for its clients in the mortgage industry.

Finally is a fintech company whose mission is to help small & medium-sized businesses automate their accounting and finance. Finally integrates vital business functions, including bookkeeping, expense management, bill payment, and payroll, into a unified automated solution tailored for small and medium-sized businesses. Businesses spanning various industries depend on Finally to provide enhanced visibility and control over their financial and accounting operations.

Petvisor is a business management and client engagement software company focused on veterinary and pet services. It offers a mobile-enabled platform designed to enhance communication between pet care professionals and pet owners. The platform streamlines essential functions such as managing reminders, confirmations, targeted messaging, online reviews, and loyalty programs. By facilitating better connections between pet parents and care providers, Petvisor aims to improve the overall quality of life for pets and support the growth of pet service businesses through innovative technology solutions.

EvaluAgent is a pioneering provider of workforce engagement solutions tailored specifically for call centers. The company offers a cloud-based platform that leverages artificial intelligence to evaluate, coach, and engage customer service and sales teams. Its services include a gamification system designed to motivate agents, along with a unique approach to quality assurance and staff development. EvaluAgent focuses on enhancing employee performance through comprehensive training, development, and support mechanisms, while capturing multi-channel customer insights to improve overall customer experience. By prioritizing staff engagement and development, EvaluAgent aims to transform call centers into environments that foster exceptional customer service.

Salonkee S.A. is a software development company based in Luxembourg, specializing in an online platform for booking salon appointments. Founded in 2016, Salonkee offers a user-friendly, SaaS-based reservation system tailored for the hair and cosmetics sectors. The platform allows users to efficiently search for services or salons, manage appointments, and receive automated reminders via email and SMS. Additionally, Salonkee provides features such as digital calendar management, stock management, and business development statistics, enhancing customer management and streamlining operations for salons. By combining convenience and automation, Salonkee empowers users to take control of their scheduling needs while providing salons with essential tools for effective business management.

Arist is a company that offers a remote learning platform specifically designed to deliver bite-size courses via text messages and social media channels such as SMS, Slack, and MS Teams. This approach caters particularly to frontline employees who may lack access to traditional learning management systems. Arist enables enterprise learning and development (L&D) and human resources (HR) teams to rapidly create, deliver, and analyze these courses on various topics, including diversity and inclusion, compliance, sales enablement, and safety training. By facilitating efficient training, Arist helps organizations save over $200 per employee annually while achieving high adoption rates and clear outcomes in behavior change and performance improvement, with a notable Net Promoter Score exceeding 90.

Konnecto is a New York-based company founded in 2015 that specializes in developing a software as a service (SaaS) platform aimed at enhancing customer engagement for brands across various social media environments. The platform is recognized as the world's first prescriptive marketing tool, providing consumer brands with daily recommendations to boost online sales by analyzing competitors' customer journeys and identifying vulnerabilities in the path to purchase. Konnecto's technology allows brands to gain deep insights into consumer preferences, attitudes, and behaviors while prioritizing user privacy. By collecting and analyzing data from multiple platforms, the company helps clients create detailed consumer profiles that inform future marketing strategies and campaigns. Its clientele includes notable companies such as Coca-Cola and MyHeritage, among others.

Tapcheck is a fintech company that specializes in providing an earned wage access platform, allowing employees to access their wages on-demand without incurring costs to their employers. The service has been adopted by tens of thousands of employers, enhancing their benefits packages and contributing to increased employee satisfaction and reduced turnover. By offering on-demand pay along with financial wellness tools, Tapcheck helps businesses foster a supportive work environment that promotes financial freedom for employees. This unique offering not only aids in employee retention but also serves as a competitive advantage for employers in the marketplace.

Sales Layer is a leading Product Information Management (PIM) SaaS platform founded in 2013, headquartered in Valencia, Spain, with an additional office in London, UK. The platform enables teams to efficiently upload, analyze, and enhance product information, allowing businesses to showcase their products across various platforms, apps, and marketplaces with minimal effort. Sales Layer's user-friendly interface and quick onboarding process, along with customizable workflows and plug-and-play connectors, streamline product data management. The company partners with major industry players such as Google, Amazon, and BigCommerce, and serves a diverse clientele, including Teka, Rexel, ACCIONA, and AkzoNobel. By employing analytics and automation, Sales Layer centralizes product data and synchronizes it across all sales channels, helping brands identify discrepancies and improve their content, ultimately driving long-term revenue for suppliers, manufacturers, and retailers.

Tidio is a company that specializes in AI-powered customer service management platforms. It provides tools designed to integrate seamlessly with websites and e-commerce platforms, aiming to boost sales, enhance customer satisfaction, and streamline support workflows. Tidio's cloud-based live chat platform enables businesses to communicate effectively with their customers through features such as live chat enhanced by bots, integration with messenger and email, a customizable interface, and support in multiple languages. This helps businesses increase client contact and grow sales through exceptional customer service.

LeaseCake, Inc. is a technology company that specializes in lease management solutions for the commercial real estate sector, particularly focusing on the restaurant and service-based retail industries. Founded in 2017 and headquartered in Winter Park, Florida, LeaseCake offers a platform that centralizes and automates various lease-related tasks, including rent collection, lease renewals, tenant communications, and the management of important dates and commitments. By serving as a comprehensive repository for lease and location information, the platform helps businesses avoid missed renewals, incorrect payments, and compliance issues. LeaseCake's software is designed to streamline operations for tenants, brokers, and landlords, enabling them to efficiently manage their leasing activities while minimizing risks and enhancing productivity.

Dispatch, LLC, founded in 2016 and headquartered in Bloomington, Minnesota, offers a visual tracking application designed to optimize delivery processes for suppliers, small businesses, and drivers. The technology allows businesses to order couriers directly from drivers, eliminating traditional costs that can diminish profits and reduce driver earnings. Dispatch targets industries that require the delivery of products such as auto parts, construction materials, paint, and HVAC components. By utilizing Dispatch's application, suppliers can manage deliveries efficiently without the need to maintain a fleet of vehicles or hire drivers. The company also has operational locations in the Twin Cities, Cincinnati, Kansas City, Dallas, Orlando, and Chicago, enhancing its service reach.

FinPay Holdings, LLC, established in 2015 and headquartered in King of Prussia, Pennsylvania, specializes in developing software for patient financial management. Its platform enables patients to manage their healthcare finances through various payment options, automated programs, consumer loans, and installment plans. FinPay aims to address the affordability crisis in healthcare by improving the patient financial experience, expanding financial literacy, advocating for cost transparency, and offering affordable payment solutions. This empowers healthcare providers with analytic insights to manage financial risks and maximize patient payments.

Finally is a fintech company whose mission is to help small & medium-sized businesses automate their accounting and finance. Finally integrates vital business functions, including bookkeeping, expense management, bill payment, and payroll, into a unified automated solution tailored for small and medium-sized businesses. Businesses spanning various industries depend on Finally to provide enhanced visibility and control over their financial and accounting operations.

Luma Health Inc. is a technology company that specializes in developing a patient engagement platform aimed at enhancing communication between healthcare providers and patients. Founded in 2015 and based in San Francisco, California, the company offers a suite of services designed to streamline various aspects of patient care, including smart scheduling, appointment reminders, mobile patient intake, and referral management. Luma Health's platform also integrates with electronic health records (EHR) and provides insights and analytics to improve healthcare delivery. By facilitating better access and communication, Luma Health enables healthcare systems and clinics to optimize appointment scheduling, enhance patient adherence to care plans, and promote continuous care, ultimately improving overall treatment outcomes.

Cloudbeds is a hospitality management software developer headquartered in San Diego, California, founded in 2012. The company offers an integrated, cloud-based platform designed to simplify operations for independent hoteliers and hosts. Its all-in-one hotel management system provides real-time, two-way integration with various distribution channels, alongside property, payment, and revenue management services. By empowering clients in the hospitality industry with advanced technology, Cloudbeds enables them to enhance revenue, streamline operations, and improve guest experiences.

Rallyware, Inc. develops a performance enablement platform that focuses on workforce engagement for a variety of organizations, including enterprises, direct selling companies, and nonprofits. The company provides a suite of solutions tailored for different sectors, such as Rallyware for Direct Selling, which enhances distributor retention and sales productivity, and Rallyware for Sales Enablement, aimed at engaging representatives. Additional offerings include solutions for franchise management, human resources, corporate citizenship, and brand ambassadorship, all designed to promote training, onboarding, and active participation. Rallyware's platform utilizes algorithms to connect business goals with workforce performance data, delivering personalized training and business activities at optimal times. Founded in 2012 and based in San Francisco, California, Rallyware was previously known as Rallyt, Inc. before its name change in 2013.

Simfoni is a digital solutions provider specializing in spend analytics and automation for global enterprises. The company offers advanced software products, including Virtuosi, which utilizes machine learning to analyze client and external data for actionable insights, and Vitesse, a platform designed for tail spend management that simplifies the procurement of complex products and services. Additionally, Simfoni provides Sourceforce, a solution focused on managing sourcing projects and tracking financial savings. By leveraging artificial intelligence and automation, Simfoni enhances the procurement process, enabling clients to streamline workflows, improve vendor diversity, and achieve their corporate social responsibility objectives. Headquartered in Chicago, Illinois, Simfoni also has offices in London, Abu Dhabi, and Melbourne, allowing it to serve a diverse international client base effectively.

ShipHawk, based in Santa Barbara, California, specializes in shipping software tailored for high-volume businesses. Its platform automates order fulfillment processes, reducing manual effort and enhancing warehouse operations' efficiency by streamlining multi-carrier rating, dispatch, and document generation tasks. This results in accurate shipping cost calculations and improved operational efficiency within the logistics industry.

Vyond is a company that specializes in providing a cloud-based animation platform designed to empower users of all skill levels across various industries to create dynamic and engaging video content. Originally founded as GoAnimate in 2007, Vyond enables the production of character-driven stories and compelling data visualizations, making it accessible for Global 2000 organizations, small businesses, and individuals to produce videos easily and cost-effectively. The company has served over 12 million registered users across six continents, who have collectively created more than 22 million videos.

Fuel50 Inc., operating as Career Engagement Group, is a technology company that specializes in developing a cloud-based career pathing platform designed to enhance employee engagement and retention. Founded in 2011 and based in Laguna Niguel, California, Fuel50 utilizes AI to create a talent marketplace that facilitates internal talent mobility and workforce reskilling. The platform allows employees to map their career paths, access relevant experiences and assignments, and connect with mentors and peers. By leveraging ethical AI, Fuel50 provides real-time matching of employees to opportunities, enabling organizations to optimize their workforce architecture and gain valuable insights for predictive talent planning. The impact of Fuel50’s solutions has been significant, with many organizations reporting increased lateral movement, improved internal recruitment, and reduced employee turnover.

Ecwid, Inc is an e-commerce platform tailored for small businesses, enabling them to create fully functional online stores integrated into existing websites while maintaining their design aesthetics. Founded in 2009 and based in Ulyanovsk, Russia, Ecwid allows merchants to manage sales across multiple channels, including websites, social media, and marketplaces. Its user-friendly software includes features such as centralized inventory management, order processing, and pricing controls, making it simple for users to set up and operate their stores quickly. The platform also supports mobile point-of-sale integration, allowing businesses to sell products from any device. Additionally, Ecwid provides access to major online marketplaces and social media advertising options, empowering merchants to effectively converge their online and offline sales.

Cloudbeds is a hospitality management software developer headquartered in San Diego, California, founded in 2012. The company offers an integrated, cloud-based platform designed to simplify operations for independent hoteliers and hosts. Its all-in-one hotel management system provides real-time, two-way integration with various distribution channels, alongside property, payment, and revenue management services. By empowering clients in the hospitality industry with advanced technology, Cloudbeds enables them to enhance revenue, streamline operations, and improve guest experiences.

Oaky is a specialized upselling software designed to enhance revenue for hotels by improving guest experiences through personalization and dynamic pricing. The platform enables hotels to implement segmentation and efficiently manage upselling services and upgrades, thereby maximizing the average spend per guest while simplifying the upselling process. Oaky's commission-free system automatically sends tailored offers to arriving guests and facilitates direct communication with hotel services, allowing guests to book amenities, order food, and purchase tickets seamlessly online. Recognized as the Best Upselling Software by Hotel Tech Report for five consecutive years, Oaky is trusted by a variety of innovative hotels, groups, and chains worldwide, including ONYX Hospitality and Radisson Hotel Group.

Yodeck is a developer of a digital signage platform that enables users to manage screens remotely via web or mobile applications. Its platform allows for the easy creation, design, and scheduling of content, including video and image uploads, YouTube videos, and web pages. Users can also choose from a variety of widgets such as text scrollers, weather displays, clocks, and social media feeds. Yodeck's system is built on Raspberry Pi technology, which can be obtained for free with an annual plan or can be used with users' own devices. This innovative solution enhances communication for businesses, educational institutions, and community organizations, allowing them to engage effectively with their target audiences.

Qwil PBC, established in 2015 and headquartered in San Francisco, operates a payment management platform tailored for independent contractors, freelancers, and small businesses. The company enables users to track, collect, and access their earnings early through its Qwil debit card, even before invoices are paid. This instant payment feature facilitates improved workforce recruitment and retention without affecting the cash flow of clients or marketplaces.

Luma Health Inc. is a technology company that specializes in developing a patient engagement platform aimed at enhancing communication between healthcare providers and patients. Founded in 2015 and based in San Francisco, California, the company offers a suite of services designed to streamline various aspects of patient care, including smart scheduling, appointment reminders, mobile patient intake, and referral management. Luma Health's platform also integrates with electronic health records (EHR) and provides insights and analytics to improve healthcare delivery. By facilitating better access and communication, Luma Health enables healthcare systems and clinics to optimize appointment scheduling, enhance patient adherence to care plans, and promote continuous care, ultimately improving overall treatment outcomes.

Stylitics, Inc. is a New York-based company specializing in outfitting and styling technology for retailers. Incorporated in 2011, it operates a cloud-based software-as-a-service (SaaS) platform that automates and distributes visual content at scale. Stylitics provides fashion analytics tools that enable brands and retailers to create and manage stylish content effectively. Its platform offers features such as daily outfit and product recommendations, closet management tools, and access to expert advice and virtual stylists. By integrating shoppable outfits into e-commerce and mobile storefronts, Stylitics helps retailers enhance customer engagement, increase conversion rates, and boost average order values. The company operates as a subsidiary of The NPD Group, Inc.

JRNI Limited is a UK-based company that develops and operates an experiential relationship management (XRM) platform designed to facilitate personalized experiences at scale. Founded in 2007 and formerly known as BookingBug Limited, the company provides tools for scheduling and managing appointments, virtual queuing, and events across various sectors, including retail, financial services, and the public sector. JRNI's platform leverages an AI-driven engine to enhance customer engagement and deliver insights through its analytics tools, helping businesses improve customer satisfaction, loyalty, and overall efficiency. The company serves a diverse clientele, ranging from small service businesses to large enterprises and government organizations, with offices in London, Manchester, Boston, Washington, and Sydney.

XOi Technologies specializes in developing innovative firmware and software solutions for wearable devices tailored for blue-collar industries, particularly in field service sectors such as electrical, mechanical, and plumbing. The company's flagship offerings include the XOEye Vision Cloud, a mobile device management platform that facilitates enterprise wearable computing, and the XOEye Vision Runtime Environment, which supports interaction with wearable applications through touch, voice, and gestures. Additionally, XOi Technologies provides a range of modules for enterprise management, as well as the XOEye Vision Telepresence system for enhanced communication infrastructure. Their technology also encompasses XOne, a portable device that delivers real-time video and audio instructions between suppliers and technicians. By leveraging advanced technologies like natural language processing, machine learning, and computer vision, XOi Technologies aims to streamline workflows, improve documentation, and enhance customer transparency in field service operations. Founded in 2010 and headquartered in Nashville, Tennessee, the company was formerly known as XOEye Technologies, Inc.

Fuel50 Inc., operating as Career Engagement Group, is a technology company that specializes in developing a cloud-based career pathing platform designed to enhance employee engagement and retention. Founded in 2011 and based in Laguna Niguel, California, Fuel50 utilizes AI to create a talent marketplace that facilitates internal talent mobility and workforce reskilling. The platform allows employees to map their career paths, access relevant experiences and assignments, and connect with mentors and peers. By leveraging ethical AI, Fuel50 provides real-time matching of employees to opportunities, enabling organizations to optimize their workforce architecture and gain valuable insights for predictive talent planning. The impact of Fuel50’s solutions has been significant, with many organizations reporting increased lateral movement, improved internal recruitment, and reduced employee turnover.

Cognism, established in 2015, is a London-based SaaS company specializing in end-to-end sales acceleration. It leverages patented AI technology to provide B2B sales teams with real-time, high-quality data, including company, people, and event information. Cognism's platform integrates seamlessly with major CRM and email systems, helping sales teams efficiently prospect, manage their database, and grow revenue. The company, with offices in the US, Macedonia, and Croatia, focuses on enriching CRM records, identifying customer trends, and streamlining lead generation.

ReviewTrackers is a customer feedback software company founded in 2012 and headquartered in Chicago, Illinois. The company provides an enterprise management platform that collects and analyzes review data from various review sites to improve the customer experience. Its software features tools for review notifications, a centralized monitoring dashboard, reporting and analytics, as well as consumer engagement surveys. By enabling businesses to respond to customer feedback and generate new reviews, ReviewTrackers helps organizations make informed, data-driven decisions that align with customer needs and preferences. This allows companies to not only enhance customer satisfaction but also convert customers into long-term advocates, ultimately saving time, money, and resources for busy professionals.

MindBridge Analytics Inc. is a Canadian FinTech company specializing in financial analytics software. The company leverages machine learning and artificial intelligence to identify anomalous patterns in financial activities, uncovering both unintentional errors and intentional misstatements. Its flagship product, the MindBridge AI Auditor, is designed for audit, assurance, and commercial enterprises, enabling organizations to analyze financial datasets effectively. By providing risk-weighted analysis and deep insights into monetary flows, MindBridge helps companies enhance their controls and improve decision-making processes, ultimately minimizing financial loss across various industries.

Zingle, a software solution acquired by Medallia in 2019, enables businesses to communicate with customers through texting and other mobile messaging channels. Founded in 2009 and based in Carlsbad, California, Zingle's cloud-based platform allows users to send text requests directly to businesses, which are then automatically printed and logged. The company's solution supports various industries, including hospitality, food, and parking, by providing tools for instant, actionable customer service. Over 2,000 businesses, such as Hyatt, Whole Foods, Marriott, and ZipCar, utilize Zingle's technology to engage with customers in the mobile messaging era.

PetDesk is a SaaS appointment and reminder platform helping pet services providers grow their business by supplying their clients with a single app to manage their pet's lives. Vets, groomers, and boarders pay a monthly subscription fee to receive appointment requests and send automated reminders from their own branded experience on the PetDesk App. They see lowered office stress due to fewer calls in a day, higher profitability due to fewer no shows, and higher revenue due to more frequent return visits. Clients download the app and add all of their providers for easier access, managed scheduling, and a single source to track all of their pet's information. PetDesk is a product of Locai, a mobile software development company building big business enterprise solutions for small local business owners.

Inference Solutions Inc. is a provider of cloud-based interactive voice response and complex call-handling solutions, specializing in intelligent virtual agent technology. Founded in 2011 and headquartered in San Francisco, California, the company offers a code-free platform known as Inference Studio, which allows businesses to design and deploy advanced self-service applications across various channels, including voice, chat, and messaging. With a client base exceeding 550 organizations across multiple sectors, Inference Solutions enables companies to leverage conversational AI to enhance customer interactions. The company's solutions are distributed through leading telecommunications carriers and contact center providers, making it a trusted partner for service providers looking to enhance their offerings and drive additional revenue through value-added services.

Cordial is a developer of a cross-channel messaging and data platform that empowers marketers to deliver personalized and emotionally intelligent communications to their customers. The platform allows businesses to collect, normalize, and activate real-time data from various sources within their technology stack, enabling them to create tailored messages that adapt to changing customer signals. By providing tools to capture and respond to customer behavior, Cordial facilitates meaningful interactions across digital devices, helping brands engage effectively with their audiences. More than 200 brands, including notable names like 1-800 Contacts, La Quinta, and Revolve, utilize Cordial's services to streamline their technology, reduce data silos, and enhance customer experiences that drive business impact.

GroupBy Inc. is a technology company specializing in cloud-based e-commerce software solutions. Founded in 2013 and headquartered in Toronto, Canada, with an additional office in Austin, Texas, GroupBy offers a comprehensive Product Discovery Platform that utilizes advanced features such as data enrichment, search, recommendations, personalization, and merchandising. The platform is powered by Google Cloud Vertex AI Search for Retail, allowing businesses to enhance customer engagement through optimized search and navigation capabilities. GroupBy also provides services for multi-site management, search engine optimization, and knowledge management, as well as consulting and training services to support clients in implementation and user experience design. The company serves a diverse clientele across the United States, Canada, Europe, and parts of Asia through authorized resellers, catering to both large-scale B2B configurations and high-volume B2C scenarios.

JRNI Limited is a UK-based company that develops and operates an experiential relationship management (XRM) platform designed to facilitate personalized experiences at scale. Founded in 2007 and formerly known as BookingBug Limited, the company provides tools for scheduling and managing appointments, virtual queuing, and events across various sectors, including retail, financial services, and the public sector. JRNI's platform leverages an AI-driven engine to enhance customer engagement and deliver insights through its analytics tools, helping businesses improve customer satisfaction, loyalty, and overall efficiency. The company serves a diverse clientele, ranging from small service businesses to large enterprises and government organizations, with offices in London, Manchester, Boston, Washington, and Sydney.

Kenna Security, founded in 2009 and headquartered in San Francisco with an additional office in Chicago, is a technology company specializing in vulnerability management and risk intelligence solutions. It offers Kenna, a SaaS platform that helps organizations accurately measure and prioritize cyber risks, enabling cross-functional teams to remediate vulnerabilities effectively. Serving various sectors including finance, healthcare, and energy, Kenna's platform leverages predictive analytics to anticipate real-world exploitations, focusing security efforts on critical areas.

Cloudbeds is a hospitality management software developer headquartered in San Diego, California, founded in 2012. The company offers an integrated, cloud-based platform designed to simplify operations for independent hoteliers and hosts. Its all-in-one hotel management system provides real-time, two-way integration with various distribution channels, alongside property, payment, and revenue management services. By empowering clients in the hospitality industry with advanced technology, Cloudbeds enables them to enhance revenue, streamline operations, and improve guest experiences.

Epignosis LLC is a learning technology company based in San Francisco, California, that specializes in providing innovative learning and talent development solutions for organizations and enterprises. Founded in 2012, Epignosis aims to democratize learning by making high-quality e-learning technology accessible and affordable. The company offers a suite of products, including TalentLMS, a cloud-based learning management system designed for ease of use and efficiency; eFront, a comprehensive enterprise learning management platform; and TalentCards, a mobile application that facilitates microlearning through bite-sized training modules and micro-certifications. By focusing on usability and simplicity, Epignosis develops tools that enhance corporate learning and foster talent development within modern organizations.

Kenna Security, founded in 2009 and headquartered in San Francisco with an additional office in Chicago, is a technology company specializing in vulnerability management and risk intelligence solutions. It offers Kenna, a SaaS platform that helps organizations accurately measure and prioritize cyber risks, enabling cross-functional teams to remediate vulnerabilities effectively. Serving various sectors including finance, healthcare, and energy, Kenna's platform leverages predictive analytics to anticipate real-world exploitations, focusing security efforts on critical areas.

Cyara is a company that specializes in automated customer experience (CX) assurance, providing a comprehensive platform for monitoring and testing various communication channels, including voice, web, chatbots, video, and WebRTC. Its technology enables organizations to simulate real-world customer interactions, ensuring that enterprises and solution providers can deliver seamless and high-quality experiences. By facilitating automated testing and monitoring of both voice and digital channels, Cyara helps businesses innovate rapidly in response to customer expectations, ultimately leading to improved customer satisfaction and superior business outcomes.

MindTouch, Inc. is a software company based in San Diego, California, that specializes in web-based open source solutions aimed at enhancing customer engagement and self-service experiences. Founded in 2004, MindTouch provides a cloud platform that transforms traditional product help content into interactive customer engagement channels, enabling businesses to create knowledgeable product experts among their users. The company's offerings include a WYSIWYG authoring and publishing solution, an adaptive search engine, and ticketing integration that facilitates seamless access to support resources. MindTouch also incorporates behavioral analytics to inform content strategies and enhance user experiences. Its services are utilized across various industries, including technology, healthcare, finance, and education, to improve customer success, drive product adoption, and optimize online content, ultimately contributing to increased sales and customer retention.

TSOLife Inc. is a technology startup established in 2014 and headquartered in Tampa, Florida. The company specializes in developing a platform aimed at senior care living organizations, allowing them to capture, preserve, and share the life stories of senior residents. By leveraging advanced technology and artificial intelligence, TSOLife provides tools designed to digitize resident profiles, facilitating better data capture and offering actionable insights for improved decision-making. This approach enables assisted living organizations to personalize and enhance the experiences of seniors in their care, ultimately helping to preserve personal legacies for future generations.