Symend Inc. develops a digital engagement platform designed to enhance debt recovery processes while prioritizing positive customer experiences. Founded in 2016 and based in Calgary, Canada, with additional offices in Toronto and Denver, the company utilizes behavioral science and advanced analytics to provide enterprise clients with insights into consumer behavior. This enables businesses to engage customers effectively and encourages them to resolve past due bills through personalized communications, self-service tools, and flexible repayment options. Symend's platform incorporates features such as treatment planning and campaign management, aiming to reduce debt delinquency and improve customer satisfaction. The company serves a diverse range of industries, including telecommunications, financial services, utilities, and media, and operates globally across North America, Latin America, and the Asia-Pacific region.