Salesforce

Salesforce is a leading cloud-based software company, founded in 1999, specializing in customer relationship management (CRM) solutions. It offers a range of enterprise applications, including Sales Cloud for sales automation, Service Cloud for customer service, Marketing Cloud for digital marketing, and Commerce Cloud for e-commerce. Additionally, Salesforce provides a platform for building custom applications and MuleSoft for data integration. Salesforce.org, a division of the company, donates and discounts its technology to nonprofits and educational institutions, fostering a culture of giving back. Salesforce Ventures, the company's venture capital arm, invests in enterprise technology startups globally, providing funding, access to the Salesforce ecosystem, and guidance from its executives.

Samuel Ackah-yensu

Investor

Adrianna Alterman

Principal

Ken Asada

Partner, Head of Japan

Marc Benioff

Co-Founder, Co-CEO and Chairman

Arundhati Bhattacharya

Chairperson and CEO

Craig Butters

Director, Customer Success

Kevin Chen

Investor

Robert DeSisto

SVP, GM B2B and B2C Commerce

Christopher J. Dean

GM and Vice President, Media Cloud, Salesforce Industries

Paul Drews

Managing Director, Salesforce Ventures

Dan Farber

SVP Strategic Communications

Caroline Fiegel

Investor, Slack Fund

Kartikeya Gupta

Principal

Takuya Hosomura

Principal

Achyut Jajoo

SVP and GM, Manufacturing and Automotive

Nowi Kallen

Managing Director

Zak Kokosa

Investor

Rohit Mahna

SVP and General Manager

Fatima Paruk MD

Senior Vice President and Chief Health Officer

Bill Patterson

EVP and GM, CRM Applications

Lauryn Poyser

Investor, Impact Fund

Dom Pusateri

Investor

Alexandra Quie

Principal

Laura Rowson

Principal

Katie Schwartz

Principal, Salesforce Ventures

John Somorjai

Executive Vice President, Corporate Development

Jason Spinell

Partner, Slack Fund

Jim Steele

President, Global Strategic Customers

Kevin Wu

Investor

Emily Zhao

Principal

Past deals in Speech Recognition

ElevenLabs

Series C in 2025
ElevenLabs is a company focused on advancing voice artificial intelligence to enhance content accessibility across languages. It specializes in developing an AI-driven voice dubbing tool that automatically translates and dubs videos and podcasts into multiple languages. This innovative technology preserves the original voice and emotional tone, allowing businesses to reach new audiences by effortlessly publishing their content in different languages. ElevenLabs aims to make content universally enjoyable and accessible, thereby broadening the potential viewer base for creators and businesses alike.

Tenyx

Acquisition in 2024
Tenyx is a developer of advanced voice-based intelligent technologies that leverage proprietary neuroscience-inspired artificial intelligence. The company's platform is designed to enhance customer service by creating intelligent voice agents capable of addressing core challenges faced by current AI services. Tenyx's technology allows clients to continuously learn and adapt from new information in real-time, thereby improving the efficiency and effectiveness of customer interactions.

RevComm

Series B in 2024
RevComm Inc. is a Tokyo-based startup specializing in AI and voice-enabled cloud services. The company develops innovative solutions, including MiiTel, an AI-equipped cloud IP phone designed to enhance telephone sales by visualizing interactions. RevComm utilizes advanced voice analysis technology to provide real-time insights into sales and customer support conversations, which helps businesses improve their contract rates, reduce customer churn, and lower training expenses. By focusing on enhancing productivity through intelligent communication tools, RevComm aims to transform the way organizations engage with their clients.

Replicant

Series B in 2022
Replicant Solutions, Inc., established in 2017, specializes in developing an AI-driven voice platform that enables machines to engage in conversations with customers. Its platform offers services such as virtual agent, AI-powered IVR, omnichannel support, and analytics, serving sectors like retail, insurance, and customer services. With a focus on understanding complex speech patterns, Replicant aims to improve customer experience and reduce costs by automating common support calls. The company operates from multiple locations in the US and Canada, as well as Sweden.

Cogito

Debt Financing in 2020
Cogito is a technology company that specializes in enhancing the emotional intelligence of phone professionals through advanced artificial intelligence and machine learning. By leveraging behavioral science, Cogito's software analyzes various behavioral signals during conversations, offering real-time coaching to agents. This system not only guides agents in their interactions but also provides a continuous assessment of customer experience for each call. Through its innovative approach, Cogito enables enterprises to foster stronger relationships with their customers, improve sales outcomes, and enhance the overall quality of service provided.

Cogito

Series C in 2019
Cogito is a technology company that specializes in enhancing the emotional intelligence of phone professionals through advanced artificial intelligence and machine learning. By leveraging behavioral science, Cogito's software analyzes various behavioral signals during conversations, offering real-time coaching to agents. This system not only guides agents in their interactions but also provides a continuous assessment of customer experience for each call. Through its innovative approach, Cogito enables enterprises to foster stronger relationships with their customers, improve sales outcomes, and enhance the overall quality of service provided.

Voicea

Convertible Note in 2019
Voicea is a technology company that specializes in developing artificial intelligence-based voice assistant software designed to enhance workplace productivity. Founded in 2016 and headquartered in Menlo Park, California, the company offers its flagship product, EVA, an Enterprise Voice Assistant that serves as an intelligent meeting facilitator. EVA listens to meetings, takes notes, and identifies key decisions and action items, making discussions searchable and actionable. By leveraging advanced AI and speech recognition technologies, Voicea aims to help professionals conduct more efficient and effective meetings. In December 2018, the company rebranded from Voicera and has since operated as a subsidiary of Cisco Systems, Inc.

Cogito

Series C in 2018
Cogito is a technology company that specializes in enhancing the emotional intelligence of phone professionals through advanced artificial intelligence and machine learning. By leveraging behavioral science, Cogito's software analyzes various behavioral signals during conversations, offering real-time coaching to agents. This system not only guides agents in their interactions but also provides a continuous assessment of customer experience for each call. Through its innovative approach, Cogito enables enterprises to foster stronger relationships with their customers, improve sales outcomes, and enhance the overall quality of service provided.

Voicea

Series A in 2018
Voicea is a technology company that specializes in developing artificial intelligence-based voice assistant software designed to enhance workplace productivity. Founded in 2016 and headquartered in Menlo Park, California, the company offers its flagship product, EVA, an Enterprise Voice Assistant that serves as an intelligent meeting facilitator. EVA listens to meetings, takes notes, and identifies key decisions and action items, making discussions searchable and actionable. By leveraging advanced AI and speech recognition technologies, Voicea aims to help professionals conduct more efficient and effective meetings. In December 2018, the company rebranded from Voicera and has since operated as a subsidiary of Cisco Systems, Inc.

TalkIQ

Series A in 2017
TalkIQ is a company that specializes in voice-to-text transcription and analytics, providing insights derived from customer conversations across various industries. Since its inception in 2014, TalkIQ has utilized advanced deep-learning algorithms and proprietary speech recognition technology to enhance business operations. Its platform features a user-friendly dashboard that synthesizes conversations, offering real-time recommendations and predictive analytics. This enables businesses to identify key moments during customer interactions, such as recognizing purchase intent and managing objections, ultimately optimizing sales processes and improving customer service. TalkIQ's solutions aim to enhance productivity by facilitating quick access to actionable data and insights. The company is supported by notable Silicon Valley venture capital firms and advised by experts with extensive experience in speech and language recognition.

Voicea

Seed Round in 2017
Voicea is a technology company that specializes in developing artificial intelligence-based voice assistant software designed to enhance workplace productivity. Founded in 2016 and headquartered in Menlo Park, California, the company offers its flagship product, EVA, an Enterprise Voice Assistant that serves as an intelligent meeting facilitator. EVA listens to meetings, takes notes, and identifies key decisions and action items, making discussions searchable and actionable. By leveraging advanced AI and speech recognition technologies, Voicea aims to help professionals conduct more efficient and effective meetings. In December 2018, the company rebranded from Voicera and has since operated as a subsidiary of Cisco Systems, Inc.

Cogito

Series B in 2016
Cogito is a technology company that specializes in enhancing the emotional intelligence of phone professionals through advanced artificial intelligence and machine learning. By leveraging behavioral science, Cogito's software analyzes various behavioral signals during conversations, offering real-time coaching to agents. This system not only guides agents in their interactions but also provides a continuous assessment of customer experience for each call. Through its innovative approach, Cogito enables enterprises to foster stronger relationships with their customers, improve sales outcomes, and enhance the overall quality of service provided.

Cogito

Series A in 2015
Cogito is a technology company that specializes in enhancing the emotional intelligence of phone professionals through advanced artificial intelligence and machine learning. By leveraging behavioral science, Cogito's software analyzes various behavioral signals during conversations, offering real-time coaching to agents. This system not only guides agents in their interactions but also provides a continuous assessment of customer experience for each call. Through its innovative approach, Cogito enables enterprises to foster stronger relationships with their customers, improve sales outcomes, and enhance the overall quality of service provided.
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