Salesforce

Salesforce is a cloud-based software company that provides enterprise customer relationship management software and applications on a subscription basis. It designs and develops cloud-based enterprise software for sales, customer service, marketing automation, e-commerce, analytics, and application development, offering a comprehensive suite including Service Cloud, Marketing Cloud, Commerce Cloud, MuleSoft for data integration, and the Salesforce Platform. Its Customer 360 platform unifies customer data across systems, apps, and devices to help organizations sell, service, market, and conduct commerce more effectively.

Samuel Ackah-Yensu

Investor

Adrianna Alterman

Principal, Salesforce Ventures

Ken Asada

Partner

Jess Bartos

Investor

Marc Benioff

Co-Founder, Co-CEO and Chairman

Arundhati Bhattacharya

Chairperson and CEO

Craig Butters

Director, Customer Success

Kevin Chen

Investor

Robert DeSisto

Chief Value Officer, Senior Vice President

Olivier Derrien

Country Leader France and Vice President

Suzanne DiBianca

EVP Corporate Relations and Chief Impact Officer

Olivia Donatelli

Investor

Paul Drews

Managing Director

Claudine Emeott

Partner

Dan Farber

Senior Vice President of Strategic Communication

Kartik Gupta

Investor

Kartikeya Gupta

Principal

Takuya Hosomura

Principal

Achyut Jajoo

SVP and GM, Manufacturing and Automotive

Nowi Kallen

Managing Director

Alex Kayyal

SVP and Managing Partner

Robert Keith

Managing Director

David Kellenberger

Principal

Jody Kohner

EVP, Global Enablement

Zak Kokosa

Investor

Sherrick Murdoff

Partner

Fatima Paruk

SVP and Chief Health Officer, Salesforce Health and Life Sciences

Bill Patterson

EVP and General Manager, CRM Applications

Lauryn Poyser

Investor

Dom Pusateri

Investor

Alexandra Quie

Investor

Laura Rowson

Investor

Joe Ryan

SVP, Product Management

Katie Schwartz Thiry

Managing Director

John Somorjai

Executive Vice President of Corporate Development and Strategy

Jim Steele

President, Global Strategic Customers

Patrick Stokes

EVP and GM, Platform

Frank Veenendaal

Vice Chairman

Emily Zhao

Investor

Past deals in Speech Recognition

Tenyx

Acquisition in 2024
Tenyx is a developer of advanced voice-based intelligent technologies, utilizing proprietary neuroscience-inspired artificial intelligence to enhance customer service experiences. The company's platform addresses key challenges faced by traditional AI services, enabling continuous learning from real-time information. By leveraging its patented technology, Tenyx aims to revolutionize the landscape of intelligent customer service agents, providing clients with innovative solutions that improve efficiency and responsiveness.

RevComm

Series B in 2024
RevComm is a Tokyo-based provider of AI-enabled voice and cloud services that aims to transform business communications. The company develops MiiTel, an AI-powered cloud IP phone that visualizes telephone sales and supports real-time voice analysis, transcription, and meeting insights. By integrating artificial intelligence with voice analytics for sales and customer support, RevComm seeks to improve communication efficiency, sales performance, and customer service while promoting meaningful and productive interactions.

Replicant

Series B in 2022
Replicant Solutions, Inc., established in 2017, specializes in developing an AI-driven voice platform that enables machines to engage in conversations with customers. Its platform offers services such as virtual agent, AI-powered IVR, omnichannel support, and analytics, serving sectors like retail, insurance, and customer services. With a focus on understanding complex speech patterns, Replicant aims to improve customer experience and reduce costs by automating common support calls. The company operates from multiple locations in the US and Canada, as well as Sweden.

Cogito

Debt Financing in 2020
Cogito enhances emotional intelligence in phone professionals via AI-powered behavioral science. Its software analyzes voice signals during calls, providing real-time coaching for agents and measuring customer experience.

Cogito

Series C in 2019
Cogito enhances emotional intelligence in phone professionals via AI-powered behavioral science. Its software analyzes voice signals during calls, providing real-time coaching for agents and measuring customer experience.

Voicea

Convertible Note in 2019
Voicea is a technology company that specializes in developing artificial intelligence-based voice assistant software designed to enhance workplace productivity. Founded in 2016 and headquartered in Menlo Park, California, the company offers its flagship product, EVA, an Enterprise Voice Assistant that serves as an intelligent meeting facilitator. EVA listens to meetings, takes notes, and identifies key decisions and action items, making discussions searchable and actionable. By leveraging advanced AI and speech recognition technologies, Voicea aims to help professionals conduct more efficient and effective meetings. In December 2018, the company rebranded from Voicera and has since operated as a subsidiary of Cisco Systems, Inc.

Cogito

Series C in 2018
Cogito enhances emotional intelligence in phone professionals via AI-powered behavioral science. Its software analyzes voice signals during calls, providing real-time coaching for agents and measuring customer experience.

Voicea

Series A in 2018
Voicea is a technology company that specializes in developing artificial intelligence-based voice assistant software designed to enhance workplace productivity. Founded in 2016 and headquartered in Menlo Park, California, the company offers its flagship product, EVA, an Enterprise Voice Assistant that serves as an intelligent meeting facilitator. EVA listens to meetings, takes notes, and identifies key decisions and action items, making discussions searchable and actionable. By leveraging advanced AI and speech recognition technologies, Voicea aims to help professionals conduct more efficient and effective meetings. In December 2018, the company rebranded from Voicera and has since operated as a subsidiary of Cisco Systems, Inc.

TalkIQ

Series A in 2017
TalkIQ is a technology company that specializes in voice-to-text transcription and analytics, offering its services to a diverse range of industries since its inception in 2014. The company's innovative platform utilizes advanced deep-learning algorithms and proprietary speech recognition technology to provide businesses with insights derived from customer conversations. Through a user-friendly dashboard, TalkIQ synthesizes these interactions, enabling clients to access actionable data and recommendations in real-time. This functionality helps organizations optimize sales, enhance customer service, ensure compliance, and improve overall productivity by recognizing key moments in customer interactions, such as purchase intent and objection handling. With a leadership team experienced in speech and language recognition, TalkIQ is positioned to transform how businesses learn from and respond to their customer conversations.

Voicea

Seed Round in 2017
Voicea is a technology company that specializes in developing artificial intelligence-based voice assistant software designed to enhance workplace productivity. Founded in 2016 and headquartered in Menlo Park, California, the company offers its flagship product, EVA, an Enterprise Voice Assistant that serves as an intelligent meeting facilitator. EVA listens to meetings, takes notes, and identifies key decisions and action items, making discussions searchable and actionable. By leveraging advanced AI and speech recognition technologies, Voicea aims to help professionals conduct more efficient and effective meetings. In December 2018, the company rebranded from Voicera and has since operated as a subsidiary of Cisco Systems, Inc.

Cogito

Series B in 2016
Cogito enhances emotional intelligence in phone professionals via AI-powered behavioral science. Its software analyzes voice signals during calls, providing real-time coaching for agents and measuring customer experience.

Cogito

Series A in 2015
Cogito enhances emotional intelligence in phone professionals via AI-powered behavioral science. Its software analyzes voice signals during calls, providing real-time coaching for agents and measuring customer experience.
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