Salesforce

Salesforce is a global cloud computing company that specializes in providing business software on a subscription basis, primarily known for its customer relationship management (CRM) solutions. Founded in 1999 and based in California, Salesforce offers a comprehensive suite of products, including Sales Cloud for managing customer information, Service Cloud for customer support, Marketing Cloud for digital marketing, and Analytics Cloud for data insights. The Customer 360 platform integrates customer data across various systems to enhance sales, service, marketing, and commerce functions. Additionally, Salesforce Ventures, the company's venture capital arm, invests in technology-related startups, providing funding and access to its extensive cloud ecosystem. Since its inception in 2009, Salesforce Ventures has supported over 250 enterprise cloud startups worldwide, promoting innovation and encouraging corporate philanthropy through initiatives like Pledge 1%.

Samuel Ackah-Yensu

Investor

Adrianna Alterman

Director, Salesforce Ventures Impact Fund

Jess Bartos

Investor

Arundhati Bhattacharya

Chairman and Ceo Salesforce India

Craig Butters

Director, Customer Success

Kevin Chen

Investor

Max Comparetto

Co-Founder, Salesforce Web3 Studio

Robert DeSisto

SVP, GM B2B and B2C Commerce

Olivia Donatelli

Associate

Paul Drews

Managing Director, Salesforce Ventures

Claudine Emeott

Partner, Salesforce Ventures Impact Fund

Dan Farber

SVP Strategic Communications

Sarah Franklin

EVP and GM, Platform, Trailhead, and AppExchange at Salesforce

Matthew Garratt

Managing Partner

Kartik Gupta

Investor

Kartikeya Gupta

Investor - Global Investments

Achyut Jajoo

SVP and GM, Manufacturing and Automotive

Alex Kayyal

SVP and Managing Partner

Robert Keith

Managing Director, Salesforce Ventures

Jody Kohner

EVP, Global Enablement

Zak Kokosa

Investor

Sherrick Murdoff

Vice President, Partner Investments and M&A

Fatima Paruk

SVP and Chief Health Officer, Salesforce Health and Life Sciences

Lauryn Poyser

Investor

Dom Pusateri

Investor

Alexandra Quie

Investor

Laura Rowson

Investor

Katie Schwartz

Managing Director

John Somorjai

Executive Vice President, Corporate Development

Jason Spinell

Partner, Slack Fund

Jim Steele

President, Global Strategic Customers

Emily Zhao

Investor

Past deals in Speech Recognition

Replicant

Series B in 2022
Replicant is an AI voice technology that solves problems over the phone, improves customer experience, and reduces cost. Replicant was founded on the belief that machines are ready to have useful, complex conversations that will transform the way they interact with the world. The company's initial focus was making Replicant listen closely, think quickly, take actions, and reply fast enough to be conversational. The brain needed to understand complex and colloquial speech patterns and interpret slang and humor. Piece by piece we built elegant tools that allowed Replicant to listen, think, speak, act and interact with the world.

Cogito

Debt Financing in 2020
Cogito Corporation is a Boston-based company that specializes in behavioral analytics software utilizing artificial intelligence technology to enhance human interactions. Its primary offering is a suite of solutions designed to analyze voice conversations in real time, providing professionals in sales, service, and care management with insights into emotional intelligence. This enables them to improve sales outcomes, customer experiences, and quality of care. Key products include Cogito Dialog, which delivers in-call analysis of customer interactions; Cogito Central, which continuously scores customer engagements for signs of distress; and Cogito Companion, a mobile application that alerts healthcare providers to behavioral changes indicating potential mental health risks. By leveraging validated behavioral science through AI and machine learning, Cogito's solutions aim to boost productivity and improve service delivery, fostering better relationships between professionals and their customers. The company, originally known as Cogito Health Inc., was founded in 2007.

Cogito

Series C in 2019
Cogito Corporation is a Boston-based company that specializes in behavioral analytics software utilizing artificial intelligence technology to enhance human interactions. Its primary offering is a suite of solutions designed to analyze voice conversations in real time, providing professionals in sales, service, and care management with insights into emotional intelligence. This enables them to improve sales outcomes, customer experiences, and quality of care. Key products include Cogito Dialog, which delivers in-call analysis of customer interactions; Cogito Central, which continuously scores customer engagements for signs of distress; and Cogito Companion, a mobile application that alerts healthcare providers to behavioral changes indicating potential mental health risks. By leveraging validated behavioral science through AI and machine learning, Cogito's solutions aim to boost productivity and improve service delivery, fostering better relationships between professionals and their customers. The company, originally known as Cogito Health Inc., was founded in 2007.

Voicea

Convertible Note in 2019
Voicea is a technology company that specializes in artificial intelligence-based enterprise voice assistant software designed to enhance meeting productivity. Its flagship product, the Enterprise Voice Assistant (EVA), functions as an intelligent meeting facilitator by listening, taking notes, and identifying key decisions and action items during meetings. This capability allows users to make meetings searchable and ensures that discussions translate into actionable initiatives. Founded in 2016 and headquartered in Menlo Park, California, Voicea was formerly known as Voicera until its rebranding in December 2018. The company operates as a subsidiary of Cisco Systems, Inc., and is led by professionals with experience from major technology firms.

Cogito

Series C in 2018
Cogito Corporation is a Boston-based company that specializes in behavioral analytics software utilizing artificial intelligence technology to enhance human interactions. Its primary offering is a suite of solutions designed to analyze voice conversations in real time, providing professionals in sales, service, and care management with insights into emotional intelligence. This enables them to improve sales outcomes, customer experiences, and quality of care. Key products include Cogito Dialog, which delivers in-call analysis of customer interactions; Cogito Central, which continuously scores customer engagements for signs of distress; and Cogito Companion, a mobile application that alerts healthcare providers to behavioral changes indicating potential mental health risks. By leveraging validated behavioral science through AI and machine learning, Cogito's solutions aim to boost productivity and improve service delivery, fostering better relationships between professionals and their customers. The company, originally known as Cogito Health Inc., was founded in 2007.

Voicea

Series A in 2018
Voicea is a technology company that specializes in artificial intelligence-based enterprise voice assistant software designed to enhance meeting productivity. Its flagship product, the Enterprise Voice Assistant (EVA), functions as an intelligent meeting facilitator by listening, taking notes, and identifying key decisions and action items during meetings. This capability allows users to make meetings searchable and ensures that discussions translate into actionable initiatives. Founded in 2016 and headquartered in Menlo Park, California, Voicea was formerly known as Voicera until its rebranding in December 2018. The company operates as a subsidiary of Cisco Systems, Inc., and is led by professionals with experience from major technology firms.

Voicea

Series A in 2018
Voicea is a technology company that specializes in artificial intelligence-based enterprise voice assistant software designed to enhance meeting productivity. Its flagship product, the Enterprise Voice Assistant (EVA), functions as an intelligent meeting facilitator by listening, taking notes, and identifying key decisions and action items during meetings. This capability allows users to make meetings searchable and ensures that discussions translate into actionable initiatives. Founded in 2016 and headquartered in Menlo Park, California, Voicea was formerly known as Voicera until its rebranding in December 2018. The company operates as a subsidiary of Cisco Systems, Inc., and is led by professionals with experience from major technology firms.

TalkIQ

Series A in 2017
TalkIQ is a company that specializes in voice-to-text transcription and analytics, providing insights derived from customer conversations across various industries. Since its inception in 2014, TalkIQ has utilized advanced deep-learning algorithms and proprietary speech recognition technology to enhance business operations. Its platform features a user-friendly dashboard that synthesizes conversations, offering real-time recommendations and predictive analytics. This enables businesses to identify key moments during customer interactions, such as recognizing purchase intent and managing objections, ultimately optimizing sales processes and improving customer service. TalkIQ's solutions aim to enhance productivity by facilitating quick access to actionable data and insights. The company is supported by notable Silicon Valley venture capital firms and advised by experts with extensive experience in speech and language recognition.

Voicea

Seed Round in 2017
Voicea is a technology company that specializes in artificial intelligence-based enterprise voice assistant software designed to enhance meeting productivity. Its flagship product, the Enterprise Voice Assistant (EVA), functions as an intelligent meeting facilitator by listening, taking notes, and identifying key decisions and action items during meetings. This capability allows users to make meetings searchable and ensures that discussions translate into actionable initiatives. Founded in 2016 and headquartered in Menlo Park, California, Voicea was formerly known as Voicera until its rebranding in December 2018. The company operates as a subsidiary of Cisco Systems, Inc., and is led by professionals with experience from major technology firms.

Cogito

Series B in 2016
Cogito Corporation is a Boston-based company that specializes in behavioral analytics software utilizing artificial intelligence technology to enhance human interactions. Its primary offering is a suite of solutions designed to analyze voice conversations in real time, providing professionals in sales, service, and care management with insights into emotional intelligence. This enables them to improve sales outcomes, customer experiences, and quality of care. Key products include Cogito Dialog, which delivers in-call analysis of customer interactions; Cogito Central, which continuously scores customer engagements for signs of distress; and Cogito Companion, a mobile application that alerts healthcare providers to behavioral changes indicating potential mental health risks. By leveraging validated behavioral science through AI and machine learning, Cogito's solutions aim to boost productivity and improve service delivery, fostering better relationships between professionals and their customers. The company, originally known as Cogito Health Inc., was founded in 2007.

Cogito

Series A in 2015
Cogito Corporation is a Boston-based company that specializes in behavioral analytics software utilizing artificial intelligence technology to enhance human interactions. Its primary offering is a suite of solutions designed to analyze voice conversations in real time, providing professionals in sales, service, and care management with insights into emotional intelligence. This enables them to improve sales outcomes, customer experiences, and quality of care. Key products include Cogito Dialog, which delivers in-call analysis of customer interactions; Cogito Central, which continuously scores customer engagements for signs of distress; and Cogito Companion, a mobile application that alerts healthcare providers to behavioral changes indicating potential mental health risks. By leveraging validated behavioral science through AI and machine learning, Cogito's solutions aim to boost productivity and improve service delivery, fostering better relationships between professionals and their customers. The company, originally known as Cogito Health Inc., was founded in 2007.

Speakeasy

Series A in 2015
Speakeasy Tech, Inc. is a San Francisco-based company that specializes in mobile conferencing application software designed to enhance communication and collaboration for businesses. Founded in 2014, the platform provides an intuitive solution for online meetings, enabling users to connect effectively with customers and colleagues. Key features include automatic meeting summaries that track attendance, participation, and call duration, as well as notifications for attendees running late. Speakeasy's technology aims to transform traditional conference call experiences into engaging interactions, ultimately helping businesses increase productivity and strengthen relationships. The application also integrates with customer relationship management systems, assisting users in identifying next steps to drive sales.
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