Salesforce

Zoomin Software Ltd., established in 2015 and headquartered in Tel Aviv-Yafo, Israel, specializes in transforming underutilized technical product content into a valuable business resource. The company's core product is a software platform that ingests diverse content such as manuals, API documentation, and support articles, then delivers it as a unified source of product answers across various customer touchpoints like documentation sites, customer service portals, and online communities. This platform also provides detailed analytics and actionable insights, enabling businesses to enhance user engagement and offer swift product-related solutions.

Simpplr Inc. is an AI-powered employee experience platform that facilitates effective communication and collaboration within organizations. Founded in 2014 and headquartered in Redwood City, California, with additional offices in the United Kingdom and India, Simpplr offers a range of services that enhance employee engagement and streamline internal communications. Its platform allows employees to access knowledge articles, collaborate on projects, post questions, and create support cases, fostering a connected workforce. Additionally, Simpplr provides implementation and onboarding services, as well as ongoing customer support, to ensure organizations can maximize the benefits of their platform. By creating virtual headquarters and company newsrooms, Simpplr helps align and engage employees across the enterprise, promoting a thriving workplace culture.

Simpplr Inc. is an AI-powered employee experience platform that facilitates effective communication and collaboration within organizations. Founded in 2014 and headquartered in Redwood City, California, with additional offices in the United Kingdom and India, Simpplr offers a range of services that enhance employee engagement and streamline internal communications. Its platform allows employees to access knowledge articles, collaborate on projects, post questions, and create support cases, fostering a connected workforce. Additionally, Simpplr provides implementation and onboarding services, as well as ongoing customer support, to ensure organizations can maximize the benefits of their platform. By creating virtual headquarters and company newsrooms, Simpplr helps align and engage employees across the enterprise, promoting a thriving workplace culture.

ScreenMeet is a cloud-native remote support solution that integrates seamlessly with existing CRM, CSM, and ITSM systems, including Salesforce, ServiceNow, Microsoft Dynamics, and Zendesk. The platform enables businesses to address and resolve enterprise issues in real-time, enhancing customer and employee experiences across sales, service, and support. It allows users to take control of and fix any PC, Mac, or mobile device directly from a ticket or case. By facilitating faster connections and offering reliable voice and video calls, chat, co-browsing, and remote support, ScreenMeet improves first call resolution rates, lowers service costs, and reduces average handling times. All interactions and data are recorded back into the CRM system for auditing, analytics, and reporting purposes.

Zoomin Software Ltd., established in 2015 and headquartered in Tel Aviv-Yafo, Israel, specializes in transforming underutilized technical product content into a valuable business resource. The company's core product is a software platform that ingests diverse content such as manuals, API documentation, and support articles, then delivers it as a unified source of product answers across various customer touchpoints like documentation sites, customer service portals, and online communities. This platform also provides detailed analytics and actionable insights, enabling businesses to enhance user engagement and offer swift product-related solutions.

Zoomin Software Ltd., established in 2015 and headquartered in Tel Aviv-Yafo, Israel, specializes in transforming underutilized technical product content into a valuable business resource. The company's core product is a software platform that ingests diverse content such as manuals, API documentation, and support articles, then delivers it as a unified source of product answers across various customer touchpoints like documentation sites, customer service portals, and online communities. This platform also provides detailed analytics and actionable insights, enabling businesses to enhance user engagement and offer swift product-related solutions.

TechSee is a technology company based in Tel Aviv, Israel, that focuses on enhancing customer support through visual technology and augmented reality. Founded in 2015 by Eitan Cohen, Amir Yoffe, and Gabby Sarussi, TechSee's platform utilizes artificial intelligence, deep learning, and proprietary algorithms to create a scalable system that improves with each customer interaction. The platform allows users to engage with customers via a live virtual channel, facilitating guidance through augmented reality and annotations. This innovative approach aims to transform traditional customer support by enabling call center agents to deliver a more interactive and effective service, ultimately reducing support costs and enhancing overall customer satisfaction.

Simpplr Inc. is an AI-powered employee experience platform that facilitates effective communication and collaboration within organizations. Founded in 2014 and headquartered in Redwood City, California, with additional offices in the United Kingdom and India, Simpplr offers a range of services that enhance employee engagement and streamline internal communications. Its platform allows employees to access knowledge articles, collaborate on projects, post questions, and create support cases, fostering a connected workforce. Additionally, Simpplr provides implementation and onboarding services, as well as ongoing customer support, to ensure organizations can maximize the benefits of their platform. By creating virtual headquarters and company newsrooms, Simpplr helps align and engage employees across the enterprise, promoting a thriving workplace culture.

Simpplr Inc. is an AI-powered employee experience platform that facilitates effective communication and collaboration within organizations. Founded in 2014 and headquartered in Redwood City, California, with additional offices in the United Kingdom and India, Simpplr offers a range of services that enhance employee engagement and streamline internal communications. Its platform allows employees to access knowledge articles, collaborate on projects, post questions, and create support cases, fostering a connected workforce. Additionally, Simpplr provides implementation and onboarding services, as well as ongoing customer support, to ensure organizations can maximize the benefits of their platform. By creating virtual headquarters and company newsrooms, Simpplr helps align and engage employees across the enterprise, promoting a thriving workplace culture.

TechSee is a technology company based in Tel Aviv, Israel, that focuses on enhancing customer support through visual technology and augmented reality. Founded in 2015 by Eitan Cohen, Amir Yoffe, and Gabby Sarussi, TechSee's platform utilizes artificial intelligence, deep learning, and proprietary algorithms to create a scalable system that improves with each customer interaction. The platform allows users to engage with customers via a live virtual channel, facilitating guidance through augmented reality and annotations. This innovative approach aims to transform traditional customer support by enabling call center agents to deliver a more interactive and effective service, ultimately reducing support costs and enhancing overall customer satisfaction.

TechSee is a technology company based in Tel Aviv, Israel, that focuses on enhancing customer support through visual technology and augmented reality. Founded in 2015 by Eitan Cohen, Amir Yoffe, and Gabby Sarussi, TechSee's platform utilizes artificial intelligence, deep learning, and proprietary algorithms to create a scalable system that improves with each customer interaction. The platform allows users to engage with customers via a live virtual channel, facilitating guidance through augmented reality and annotations. This innovative approach aims to transform traditional customer support by enabling call center agents to deliver a more interactive and effective service, ultimately reducing support costs and enhancing overall customer satisfaction.

Simpplr Inc. is an AI-powered employee experience platform that facilitates effective communication and collaboration within organizations. Founded in 2014 and headquartered in Redwood City, California, with additional offices in the United Kingdom and India, Simpplr offers a range of services that enhance employee engagement and streamline internal communications. Its platform allows employees to access knowledge articles, collaborate on projects, post questions, and create support cases, fostering a connected workforce. Additionally, Simpplr provides implementation and onboarding services, as well as ongoing customer support, to ensure organizations can maximize the benefits of their platform. By creating virtual headquarters and company newsrooms, Simpplr helps align and engage employees across the enterprise, promoting a thriving workplace culture.

Simpplr Inc. is an AI-powered employee experience platform that facilitates effective communication and collaboration within organizations. Founded in 2014 and headquartered in Redwood City, California, with additional offices in the United Kingdom and India, Simpplr offers a range of services that enhance employee engagement and streamline internal communications. Its platform allows employees to access knowledge articles, collaborate on projects, post questions, and create support cases, fostering a connected workforce. Additionally, Simpplr provides implementation and onboarding services, as well as ongoing customer support, to ensure organizations can maximize the benefits of their platform. By creating virtual headquarters and company newsrooms, Simpplr helps align and engage employees across the enterprise, promoting a thriving workplace culture.

Helpshift, Inc. is a company that specializes in mobile customer service software, providing a support platform designed for both mobile and web applications. Established in 2012 and headquartered in San Francisco, Helpshift addresses the specific needs of the mobile era by offering an in-app help experience. Its platform features functionalities such as in-app FAQs, chat, a comprehensive CRM ticketing system, campaigns, and surveys, all aimed at enhancing customer engagement. Helpshift pioneered in-app messaging for support, allowing users to resolve issues without leaving their apps. Utilizing automation through bots, the platform can handle up to 90% of user inquiries, significantly improving response times and lowering costs. Helpshift serves a wide range of prominent clients, including Supercell, Tencent, and Microsoft, and is installed on two billion devices worldwide, reaching over 820 million active consumers each month.

Circlace Inc specializes in offering comprehensive services that encompass the design, development, implementation, maintenance, and operational support of cloud solutions. The company focuses on the development and sale of Software as a Service (SaaS) products and provides consulting services aimed at enhancing business operations through the use of information and communication technology. By delivering a one-stop service, Circlace aims to streamline the process for clients looking to adopt cloud technologies and improve their business efficiency.

Taptera Inc. develops mobile enterprise software solutions designed to enhance productivity for employees on the go. The company offers applications such as Colleagues, a mobile employee directory, and Sophia, which enables sales professionals to update Salesforce.com entries directly from their mobile devices. Founded in 2011 and headquartered in San Francisco, Taptera focuses on creating fast, user-friendly, and secure mobile applications that simplify enterprise infrastructure. The company's leadership and development teams have extensive experience in technical and design roles at notable organizations. As of October 2016, Taptera operates as a subsidiary of Showpad BVBA.

Circlace Inc specializes in offering comprehensive services that encompass the design, development, implementation, maintenance, and operational support of cloud solutions. The company focuses on the development and sale of Software as a Service (SaaS) products and provides consulting services aimed at enhancing business operations through the use of information and communication technology. By delivering a one-stop service, Circlace aims to streamline the process for clients looking to adopt cloud technologies and improve their business efficiency.

Taptera Inc. develops mobile enterprise software solutions designed to enhance productivity for employees on the go. The company offers applications such as Colleagues, a mobile employee directory, and Sophia, which enables sales professionals to update Salesforce.com entries directly from their mobile devices. Founded in 2011 and headquartered in San Francisco, Taptera focuses on creating fast, user-friendly, and secure mobile applications that simplify enterprise infrastructure. The company's leadership and development teams have extensive experience in technical and design roles at notable organizations. As of October 2016, Taptera operates as a subsidiary of Showpad BVBA.

Saaspoint Limited is a cloud computing consulting and software as a service (SaaS) applications company based in London, United Kingdom. Founded in 2005, it provides a range of services including the deployment and integration of cloud computing projects, data capture, sales methodologies, and reporting and analysis. The company also focuses on customer service and software development, alongside offering business transformation solutions such as strategic reviews, project management, and business process analysis. Saaspoint develops specific applications like the Mobile Field Scheduler for real-time scheduling of field operatives and TimeTrack PSA, which manages time and expenses for staff and projects. The company operates in the United Kingdom, mainland Europe, and North America, with offices in London, Dublin, Stockholm, and Denver.