Salesforce

Improve student achievement and teacher effectiveness with the leading Educational Support System. Leading school districts make Paper part of their strategic plan. Whether you need to support a high ELL population, improve math/English proficiency, reduce teacher turnover, or address opportunity gaps in a diverse socio-economic community, Paper helps you reach your district goals. Educational Equity Like Never Before Paper is the first comprehensive Educational Support System (ESS) featuring live help and writing feedback for students paired with real-time feedback and intervention tools for teachers.

ScreenMeet, Enterprise Remote Support in the cloud. The cloud-native remote support solution that is fully integrated with your existing CRM/CSM/ITSM system (Salesforce, ServiceNow, Microsoft Dynamics and Zendesk). From a ticket, case or incident see, takeover and fix any PC, MAC or mobile device. All data gets written back to your CRM for auditing, analytics and reporting.

Improve student achievement and teacher effectiveness with the leading Educational Support System. Leading school districts make Paper part of their strategic plan. Whether you need to support a high ELL population, improve math/English proficiency, reduce teacher turnover, or address opportunity gaps in a diverse socio-economic community, Paper helps you reach your district goals. Educational Equity Like Never Before Paper is the first comprehensive Educational Support System (ESS) featuring live help and writing feedback for students paired with real-time feedback and intervention tools for teachers.

Improve student achievement and teacher effectiveness with the leading Educational Support System. Leading school districts make Paper part of their strategic plan. Whether you need to support a high ELL population, improve math/English proficiency, reduce teacher turnover, or address opportunity gaps in a diverse socio-economic community, Paper helps you reach your district goals. Educational Equity Like Never Before Paper is the first comprehensive Educational Support System (ESS) featuring live help and writing feedback for students paired with real-time feedback and intervention tools for teachers.

Tenfold is a company that specializes in customer service technology aimed at enhancing customer interactions across voice and digital channels. Its software aggregates business data from sales, service, and marketing, providing a unified, real-time view of the customer. This integration with customer relationship management systems and phone systems allows businesses to respond promptly and make informed decisions, ultimately improving customer satisfaction and driving business growth. Through its intelligent integrated desktop agent, Tenfold facilitates effective customer conversations by leveraging both voice capabilities and CRM insights.

Traction on Demand is a leading consulting and application development partner for Salesforce.com in North America, successfully completing over 4,500 projects on the platform. The company specializes in developing innovative cloud technology solutions for a diverse range of clients, including major brands and small to medium-sized enterprises across various sectors such as financial services, education, manufacturing, and healthcare. Traction on Demand provides a comprehensive suite of services, including strategy, technology integration, and data analytics, focusing on marketing, customer service, and sales cloud solutions to help clients digitize their business processes. As a certified B Corporation, the company maintains a socially conscious approach and has been recognized as one of Canada's top workplaces for multiple years. Their commitment to customer care, long-term partnerships, and relentless dedication to client success underpins their reputation in the industry. Additionally, Traction offers standalone applications such as Traction Guest, Traction Hierarchies, Traction Complete, and Traction Rec.

Tenfold is a company that specializes in customer service technology aimed at enhancing customer interactions across voice and digital channels. Its software aggregates business data from sales, service, and marketing, providing a unified, real-time view of the customer. This integration with customer relationship management systems and phone systems allows businesses to respond promptly and make informed decisions, ultimately improving customer satisfaction and driving business growth. Through its intelligent integrated desktop agent, Tenfold facilitates effective customer conversations by leveraging both voice capabilities and CRM insights.

Helpshift, Inc. is a provider of mobile customer service software that focuses on enhancing customer support for businesses in the mobile era. Established in 2012 and based in San Francisco, Helpshift offers a comprehensive support platform designed for both mobile and web applications. Its features include in-app FAQs, chat functionality, a CRM ticketing system, and tools for conducting in-app campaigns and surveys. The platform allows businesses to deliver a seamless in-app help experience, automating up to 90% of user inquiries through the use of bots, which enhances response times and reduces operational costs. Helpshift serves a significant number of leading brands, including Supercell, Tencent, and Microsoft, and is installed on two billion devices globally, reaching over 820 million active consumers each month. The company aims to bridge the gap between traditional customer service methods and the preferences of a mobile-first consumer base.

Talkdesk, Inc. is a provider of browser-based call center software designed for small and large businesses. The company offers a comprehensive cloud contact center solution that enhances customer engagement through features such as workforce engagement, enterprise collaboration, artificial intelligence, and analytics. Talkdesk's platform enables users to optimize call handling by providing caller information from integrated CRM and helpdesk systems, along with real-time and historical performance monitoring tools. Its services are aimed at improving lead generation, sales revenue, customer satisfaction, and support services. Talkdesk supports a global presence by offering phone numbers from various countries, including the United States and several European nations. Founded in 2011 and headquartered in San Francisco, California, Talkdesk has expanded its operations to cities including London, Lisbon, Madrid, and Salt Lake City, and serves over 1,400 enterprises worldwide, such as IBM and Acxiom.

Ittavi, Inc. was the original creator of SupportPay, a payment platform designed to assist single, divorced, separated, and blended families in managing their financial relationships. The platform enabled parents to handle child support and shared expenses, facilitating direct communication and transactions between them. Users could track expenses, store receipts, dispute items, and process payments through the application. However, Ittavi, Inc. was liquidated in early 2018, and its assets, including SupportPay, were acquired by Smart Family Tech, Inc., which now operates the platform.

Desk.com is an online customer service software and support ticket help desk application designed for small businesses and fast-growing companies. Founded in 2009 and based in San Francisco, California, it provides a multi-channel support platform that includes email, social media, chat, discussion boards, and phone support. The software features a self-service portal with support articles, community-driven questions and answers, and a personalized dashboard for tracking interactions. Additionally, Desk.com offers collaboration tools and a mobile application to assist users in resolving customer issues efficiently. It operates as a subsidiary of Salesforce.com, Inc.

Desk.com is an online customer service software and support ticket help desk application designed for small businesses and fast-growing companies. Founded in 2009 and based in San Francisco, California, it provides a multi-channel support platform that includes email, social media, chat, discussion boards, and phone support. The software features a self-service portal with support articles, community-driven questions and answers, and a personalized dashboard for tracking interactions. Additionally, Desk.com offers collaboration tools and a mobile application to assist users in resolving customer issues efficiently. It operates as a subsidiary of Salesforce.com, Inc.

Activa Live is a Michigan-based cloud computing service provider specializing in enterprise-level, on-demand live chat software designed for customer service, support, and proactive sales interactions. The company's flagship product, Activa Live Chat, has been developed through extensive research and development since 2005 and was officially launched in 2007. This software enables businesses to monitor, identify, and engage with online visitors in real-time, enhancing both sales opportunities and customer satisfaction. Activa Live operates entirely within the United States, with all offices and personnel located there, and utilizes tier-1 data centers for its network operations, which also have a presence in Europe, the Americas, and Asia.