Salesforce

Salesforce is a leading cloud-based software company that specializes in customer relationship management (CRM) solutions. It offers a suite of applications designed to help businesses manage their sales, customer service, marketing, e-commerce, and analytics. The company's flagship Customer 360 platform integrates customer data from various systems and devices, providing a unified view that enhances decision-making and operational efficiency. Salesforce's offerings include Service Cloud for customer support, Marketing Cloud for digital marketing, and Commerce Cloud for e-commerce solutions, among others. Additionally, Salesforce Ventures, the company's investment arm, supports emerging enterprise software companies, providing them with funding, resources, and access to a vast network in the cloud ecosystem. Through its innovative solutions and strategic investments, Salesforce enables organizations to connect with their customers more effectively and drive business growth.

Craig Butters

Director, Customer Success

Robert DeSisto

SVP, GM B2B and B2C Commerce

Christopher Dean

GM and Vice President, Media Cloud, Salesforce Industries

Paul Drews

Managing Director, Salesforce Ventures

Claudine Emeott

Senior Director, Impact Investing

Dan Farber

SVP Strategic Communications

Achyut Jajoo

SVP and GM, Manufacturing and Automotive

Kenneth I. Juster

EVP, Law, Policy and Corporate Strategy

Kayyal, Alex

SVP and Managing Partner

Sherrick Murdoff

Vice President, Partner Investments and M&A

Fatima Paruk MD

Senior Vice President and Chief Health Officer

Katie Schwartz Thiry

Principal, Salesforce Ventures

John Somorjai

Executive Vice President, Corporate Development

Jim Steele

President, Global Strategic Customers

Benjamin Yoskovitz

Director, Product Management

Past deals in Series E

Zeals

Series E in 2022
Zeals is a prominent conversational commerce company based in Japan, catering to over 400 large domestic and multinational enterprises. The company specializes in providing automated conversational engagement through its ZEALS Chatbot Commerce platform, which operates on messaging applications. This service aims to enhance customer interaction by mimicking the experience of a human sales representative, thereby transforming the way commerce is conducted and improving overall customer engagement.

Arcadia

Series E in 2022
Arcadia is a climate crisis-fighting technology company founded in 2014 and born out of a simple idea—everyone deserves access to clean energy. Arcadia breaks the fossil fuel monopoly by creating unprecedented access to energy data and renewable energy sources through its technology platform, Arc, and its community solar program. Arc fuels the renewable energy revolution by democratizing access to energy data from 125 utilities nationwide, covering more than 80% of US electric utility accounts. Arcadia also manages the nation’s leading community solar program, helping to tackle energy injustice while spurring economic growth with more than five Terawatt-hours of residential and commercial energy demand.

BetterUp

Series E in 2021
BetterUp Inc. is a leadership development company based in San Francisco that offers a comprehensive online platform for personal and professional growth. Founded in 2013, BetterUp specializes in virtual coaching, providing users with personalized development through one-on-one sessions with a diverse network of over 3,000 coaches across 90 countries. The platform focuses on enhancing mental fitness, career advancement, and social connections, enabling individuals to adopt new behaviors and mindsets for improved performance in a rapidly changing work environment. BetterUp is trusted by more than 380 organizations, including notable companies like NASA and Google, and is recognized as a leader in mental health and coaching. The company’s Science Board includes prominent researchers in positive psychology, further emphasizing its commitment to evidence-based practices. BetterUp has received accolades from various platforms, highlighting its impact and innovation in the field of human transformation.

Airwallex

Series E in 2021
Airwallex is a global payment and financial platform designed to streamline international transactions and reduce the costs associated with traditional financial systems. It offers a comprehensive suite of services, including payment processing, treasury management, and spend management, all integrated into a single platform. By utilizing a network of local payment systems and application programming interfaces, Airwallex allows businesses to issue and pay invoices in their preferred currencies at competitive exchange rates. The company aims to empower entrepreneurs and businesses by providing them with the tools necessary to expand their operations and seize opportunities in markets worldwide.

Own Company

Series E in 2021
Own Company is a software firm that specializes in data protection solutions for organizations. It offers a cloud data protection platform designed to prevent and manage data loss and corruption. The platform provides a comprehensive cloud-to-cloud backup and restore system, ensuring automated and daily backups of Software as a Service (SaaS) and Platform as a Service (PaaS) data. Additionally, it includes tools for comparing and restoring data, enabling businesses to safeguard critical cloud information and enhance their disaster recovery capabilities. Through its offerings, Own Company aims to help organizations transform their operations by protecting and activating their data effectively.

Employment Hero

Series E in 2021
Employment Hero operates as an online human resource platform for small and medium-sized businesses. Its cloud-based HR platform combines HR software, financial services, scheduling, and payroll tools, as well as employee benefits, providing growing companies with an intuitive, affordable way to manage essential employee information and HR processes. The company aims to become the employment platform of choice for employers and employees by providing software that employers use and provide access to benefits for all employees.

Bringg

Series E in 2021
Bringg is the delivery management platform market leader, serving over 800 customers globally. We manage and unify the last mile delivery operations, providing access to large delivery networks and supporting multiple delivery and return models, while reducing cost and turning delivery into growth drivers. Our open SaaS delivery management platform and robust delivery network of over 250 delivery providers, enable enterprises to offer their customers any delivery option, whether using internal drivers or external delivery providers, including 3PL, parcel carriers, crowdsourced fleets or independent gig drivers. We serve market leading brands such as, Raymour & Flanigan, H&M, Imperfect Foods, Burger King, Chick-fil-A, Wegmans, COOP, Asda, Goodyear, Autozone and more.

Gong

Series E in 2021
Gong is a revenue intelligence company that analyzes sales conversations and customer interactions. The company captures and processes data from various communication channels. It provides insights related to sales performance and customer engagement. Gong serves industries including technology, finance, and healthcare.

Guild

Series E in 2021
Guild's lifelong learning platform offers classes, programs, and degrees for working adults, with a path for them to move forward in their education and careers. It offers these adults support from start to finish, with their technology platform for discovery, learning, and organizing the experience, and extra support with their tech-enabled student advising model.

Snyk

Series E in 2021
Snyk empowers the world’s developers to build secure applications and equip security teams to meet the demands of the digital world. Its developer-first approach ensures organizations can secure all of the critical components of their applications from code to cloud, increase developer productivity, revenue growth, customer satisfaction, cost savings, and an overall improved security posture. Snyk’s Developer Security Platform automatically integrates with a developer’s workflow and is purpose-built for security teams to collaborate with their development teams. Snyk is used by 1,200 customers worldwide today, including industry leaders such as Asurion, Google, Intuit, MongoDB, New Relic, Revolut, and Salesforce. Snyk is recognized on the Forbes Cloud 100 2021.

Highspot

Series E in 2021
Highspot, Inc. is a cloud-based sales engagement platform founded in 2012 and headquartered in Seattle, Washington, with an additional office in London, United Kingdom. The platform enhances how companies engage with their customers by providing intelligent content management, contextual guidance, and actionable analytics. Highspot enables businesses to optimize their content through features like semantic search and intelligent recommendations, while also delivering real-time alerts on customer interactions. Additionally, it offers marketing and sales portals, as well as customizable sales playbooks tailored to various roles, profiles, and industries. By integrating training, coaching, and engagement intelligence, Highspot aims to improve sales team performance and drive repeatable revenue for companies worldwide.

Contentful

Series E in 2020
https://x.com/contentfulContentful, the content platform for digital-first business, helps 30% of the Fortune 500 and thousands of brands around the world create and manage digital experiences for their customers across any channel. It enables greater speed and scale than traditional CMS solutions. The company unifies content in a single hub, structures it for use in any digital channel, and integrates seamlessly with hundreds of other tools through open APIs. Companies such as Chanel, Bang & Olufsen, Shiseido, Shopify, BP, and many others rely on Contentful’s platform.

Catalant

Series E in 2020
Catalant is a software company that offers a platform designed to connect global enterprises with business expertise on demand. The company supports over 30% of the Fortune 100 in accelerating their strategy execution through its innovative software solutions. Catalant's platform allows businesses to define their strategic objectives, break them down into actionable elements, and access both internal and external resources for execution. With a network of more than 65,000 experts and 1,000 firms, the platform facilitates collaboration and measures the value of work undertaken. Additionally, Catalant provides tools to manage this network efficiently. Headquartered in Boston, Massachusetts, the company serves clients worldwide, including private equity firms seeking to connect with qualified business professionals.

Blend

Series E in 2019
Blend is a digital lending platform that simplifies the application process for mortgages, consumer loans, and deposit accounts. Founded in 2012 and headquartered in San Francisco, California, the company serves over 285 financial institutions, including major players like Wells Fargo and U.S. Bank, by enhancing the customer journey from application to closing. Blend's cloud-based technology streamlines the entire origination process, encompassing back-end workflows and consumer interfaces, while its Title segment facilitates efficient title, settlement, and closing processes for various mortgage products. The platform enables the processing of more than $4 billion in loans daily, significantly aiding consumers in accessing capital and achieving homeownership. Blend primarily generates its revenue from its comprehensive platform, which is designed to improve productivity and foster deeper customer relationships within the financial services sector.

GoCardless

Series E in 2019
At GoCardless we believe bank payments are the best way to pay and get paid. And bank account data is a powerful tool for businesses to make better, faster decisions. So we’re making it easy to use both. Collect payments – domestic or international – without the chasing, stress, or expensive fees. And securely access data from your customers’ bank accounts to enhance your products and manage risk, with connections available to 2,300+ banks across Europe. Today, we help over 75,000+ businesses around the world to power their payments. We’re a global team, with offices in London, Paris, Riga, Melbourne and New York.

Shopkeep

Series E in 2018
ShopKeep Inc. offers a comprehensive point-of-sale solution tailored for small and medium-sized businesses (SMBs). Founded in 2008 and headquartered in New York, with additional offices in Portland, Northbrook, and Belfast, the company provides cloud-based software and hardware, including card readers, receipt printers, and Bluetooth scanners, specifically designed for iPad use. Its system facilitates secure payment processing, inventory management, and employee tracking, while also offering real-time reporting and analytics. ShopKeep’s services extend to a merchant cash advance program, a marketing dashboard for tracking customer engagement, and a mobile app that allows business owners to monitor performance remotely. With a customer support team available 24/7, ShopKeep serves a diverse range of establishments, including cafes, retail shops, and food trucks across the United States, Canada, and Guam. As of late 2020, ShopKeep operates as a subsidiary of Lightspeed POS Inc.

Quid

Series E in 2018
Quid is a platform that searches, analyzes and visualizes the world’s collective intelligence to help answer strategic questions. It draws connections between big ideas, giving your brain more power than you ever dreamed possible. Quid software technology specializes in the analysis of text-based data. The product utilizes implicit network analysis and graph theory to create advanced interactive visualizations. Quid proprietary algorithms employ artificial intelligence and Natural Language Processing to quickly find insights across millions of data points. The company’s goal is to allow non-technical users in enterprise organizations to independently access the world’s high-value information for unique and shareable insights. Quid users have access to proprietary data sets (e.g. news articles, blog posts, company profiles, and patents) and can also bring their own data. On January 28, 2020, Quid merged with the social media analytics company, Netbase Solutions. The combined company joined forces under a collective name, Netbase Quid.

SessionM

Series E in 2018
SessionM, Inc. is a cloud-based software platform focused on customer engagement and loyalty. It provides a comprehensive marketing automation and loyalty solution that captures customer behaviors across various channels, enhancing individual profiles with real-time data. The platform features SessionM Insights, a reporting tool that analyzes the impact of loyalty programs on revenue and sales. By organizing data from point-of-sale systems, mobile applications, customer service interactions, and social media, SessionM enables businesses to understand audience behaviors and derive actionable insights. It also facilitates real-time engagement through customizable workflows that manage marketing and loyalty initiatives, including rewards and offers. The platform leverages advanced machine learning to deliver personalized customer experiences, helping brands to strengthen and optimize their relationships with consumers. Founded in 2010 and headquartered in Boston, SessionM operates globally with additional offices in major cities across the United States and Europe. As of late 2019, it functions as a subsidiary of Mastercard Incorporated.

Docker

Series E in 2017
Docker helps millions of developers efficiently and collaboratively build, share, and run applications. The Docker collaborative application development platform provides developers with an unmatched experience for an integrated, reliable, and secure workflow—accelerating app delivery from code to the cloud. Through a combination of the world’s largest marketplace of trusted content and integrations with leading tools, Docker allows teams to rapidly create modern applications.

Apttus

Series E in 2017
Apttus is a SaaS application provider that renders enterprise-class applications for end-to-end management of business functions. Its enterprise-class software drives the vital business process between the buyer’s interest in a purchase and the realization of revenue. Delivered on a comprehensive cloud platform, the Salesforce Platform, Apttus’ Quote-to-Cash solutions increase sales and maximize visibility and control. Applications include Configure-Price-Quote (CPQ), contract management, renewals, and revenue management. Additionally, Apttus’ patent-pending X-Author technology enables Microsoft Office to be a user interface with full interaction and control between Salesforce and Microsoft Office.

Gainsight

Series E in 2017
Gainsight is a technology company that specializes in customer success solutions, aimed at helping businesses improve customer retention and drive growth. Founded in 2009 and headquartered in San Francisco, the company offers a comprehensive customer cloud platform that integrates various tools focused on customer success, product experience, revenue optimization, and customer data management. Gainsight's platform enables organizations to identify at-risk customers and implement systematic processes to address their concerns, enhancing engagement efforts. This customer-centric approach allows businesses to effectively onboard and retain clients, ultimately expanding their customer base and fostering long-term relationships.

SIGFOX

Series E in 2016
Sigfox is a leading provider of connectivity for the Internet of Things (IoT), specializing in low-power wide-area networking services. Founded in 2010 and headquartered in Labège, France, the company has developed a global network designed to connect billions of devices to the Internet while minimizing energy consumption and complexity. By addressing key barriers to IoT adoption—cost, energy use, and scalability—Sigfox supports various industries, including supply chain and logistics, manufacturing, utilities, insurance, and agriculture. Its cloud-based platform simplifies device-to-cloud communications, allowing clients to benefit from efficient connectivity solutions. As of now, Sigfox's network spans 26 countries, with plans for expansion to 60 countries, serving a population of approximately 397 million people and fostering a growing ecosystem of partners and innovations in the IoT space.

Anaplan

Series E in 2016
Anaplan is driving a new age of connected planning. Large and fast-growing organizations use Anaplan’s cloud platform in every business function to make better-informed plans and decisions and drive faster, more effective planning processes. Anaplan also provides support, training, and planning transformation advisory services. Anaplan is a privately held company based in San Francisco with 16 offices and over 150 expert partners worldwide.

Twilio

Series E in 2015
Twilio is a cloud-based communications platform that provides developers and businesses with the tools to create customized communication experiences. By offering a range of application programming interfaces (APIs), Twilio allows users to integrate voice, video, messaging, and authentication features directly into their applications. This enables enhanced customer engagement and more contextual communications. The company utilizes its global network of carrier relationships, known as the Super Network, to ensure efficient and cost-effective communication solutions. Additionally, Twilio supports startups in Europe through its dedicated fund, which encourages the use of its web service APIs to foster innovation in various business sectors.

NewVoiceMedia

Series E in 2014
NewVoiceMedia powers customer connections that transform businesses globally. It provides cloud technology that helps businesses sell more, serve better, and grow faster. NewVoiceMedia joins up all communications channels without expensive, disruptive hardware changes and plugs straight into your CRM for full access to hard-won data. It connects over 750 customers including MobileIron, Lumesse, Vax, JustGiving, and Canadian Cancer Society. The company was founded in 2000 and is headquartered in Basingstoke, Hampshire.

ServiceMax

Series E in 2014
ServiceMax, Inc. specializes in cloud-based field service software solutions designed to enhance the management of service operations across various industries, including life sciences, industrial manufacturing, oil and gas, and telecommunications. The company's platform includes features such as work order management, scheduling, inventory management, contract management, and analytics, enabling businesses to improve efficiency and customer service. ServiceMax is recognized as a leader in Service Execution Management, a sector that encompasses both Field Service Management and Asset Service Management. The solutions provided by ServiceMax help organizations streamline their service processes, increase productivity, and enhance customer experiences. Additionally, the company offers professional services and support to ensure optimal implementation and operation of its software. Founded in 1999 and headquartered in Pleasanton, California, ServiceMax maintains a global presence with offices in several countries, including the United Kingdom, Japan, India, Singapore, Australia, and the Middle East.

DocuSign

Series E in 2014
DocuSign, Inc. is a leading provider of cloud-based software that facilitates electronic signatures and automates agreement workflows for businesses and individuals. Founded in 2003 and headquartered in San Francisco, the company offers a comprehensive platform known as Agreement Cloud, which streamlines various aspects of documented transactions, including identity management, authentication, and data collection. DocuSign's solutions cater to a diverse range of sectors, including finance, healthcare, technology, and real estate, and serve small to large enterprises. Key offerings include DocuSign CLM for automating agreement processes, Intelligent Insights leveraging artificial intelligence for agreement analysis, and integrations with platforms like Salesforce. Additionally, the company provides tools for complex forms, digital payments, and electronic notarization. DocuSign operates globally, with offices in major cities such as London, Sydney, São Paulo, and Dublin, and offers training and support services to enhance user experience.

MuleSoft

Series E in 2013
MuleSoft makes it easy to connect the world’s applications, data, and devices. They provide a software platform that enables organizations to easily build application networks using APIs. APIs are the digital glue that allows applications to talk to each other and exchange data. Their flexible, unified platform connects nearly any application or system by leveraging APIs to quickly and securely share data, regardless of format or source, in application networks. It was founded in 2006 and is headquartered in San Francisco, California,.

Xactly

Series E in 2010
Xactly is a prominent provider of cloud-based Sales Performance Management solutions designed to enhance the effectiveness of sales organizations. The company offers a suite of software that facilitates sales quota and territory planning, incentive compensation management, and predictive analytics. By automating the design and management of compensation plans, Xactly aligns employee incentives with business objectives, thereby fostering improved decision-making and operational efficiency. Its platform also enhances employee trust through accurate commission payments and provides real-time visibility into compensation processes. Overall, Xactly's solutions aim to optimize sales behaviors, boost productivity, and support strategic business decisions.
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