Salesforce

Salesforce is a global cloud computing company that specializes in providing business software on a subscription basis, primarily known for its customer relationship management (CRM) solutions. Founded in 1999 and based in California, Salesforce offers a comprehensive suite of products, including Sales Cloud for managing customer information, Service Cloud for customer support, Marketing Cloud for digital marketing, and Analytics Cloud for data insights. The Customer 360 platform integrates customer data across various systems to enhance sales, service, marketing, and commerce functions. Additionally, Salesforce Ventures, the company's venture capital arm, invests in technology-related startups, providing funding and access to its extensive cloud ecosystem. Since its inception in 2009, Salesforce Ventures has supported over 250 enterprise cloud startups worldwide, promoting innovation and encouraging corporate philanthropy through initiatives like Pledge 1%.

Samuel Ackah-Yensu

Investor

Adrianna Alterman

Director, Salesforce Ventures Impact Fund

Jess Bartos

Investor

Arundhati Bhattacharya

Chairman and Ceo Salesforce India

Craig Butters

Director, Customer Success

Kevin Chen

Investor

Max Comparetto

Co-Founder, Salesforce Web3 Studio

Robert DeSisto

SVP, GM B2B and B2C Commerce

Olivia Donatelli

Associate

Paul Drews

Managing Director, Salesforce Ventures

Claudine Emeott

Partner, Salesforce Ventures Impact Fund

Dan Farber

SVP Strategic Communications

Sarah Franklin

EVP and GM, Platform, Trailhead, and AppExchange at Salesforce

Matthew Garratt

Managing Partner

Kartik Gupta

Investor

Kartikeya Gupta

Investor - Global Investments

Achyut Jajoo

SVP and GM, Manufacturing and Automotive

Alex Kayyal

SVP and Managing Partner

Robert Keith

Managing Director, Salesforce Ventures

Jody Kohner

EVP, Global Enablement

Zak Kokosa

Investor

Sherrick Murdoff

Vice President, Partner Investments and M&A

Fatima Paruk

SVP and Chief Health Officer, Salesforce Health and Life Sciences

Lauryn Poyser

Investor

Dom Pusateri

Investor

Alexandra Quie

Investor

Laura Rowson

Investor

Katie Schwartz

Managing Director

John Somorjai

Executive Vice President, Corporate Development

Jason Spinell

Partner, Slack Fund

Jim Steele

President, Global Strategic Customers

Emily Zhao

Investor

Past deals in Series E

Zeals

Series E in 2022
ZEALS Co., Ltd. is a Tokyo-based company founded in 2014 that specializes in the development of interactive communication tools, particularly chatbots. Its primary product, Fanp, is a chatbot management tool that integrates with platforms like Facebook Messenger, enabling businesses to enhance customer interactions through automated responses. Fanp generates a user database by analyzing profiles and attributes sourced from Facebook, and it includes a customer relationship management (CRM) function that allows media owners to target users based on specific criteria. ZEALS aims to support the revival of the Japanese industry by leveraging core IT technologies, reflecting the company's commitment to innovation and enthusiasm in system development.

Arcadia

Series E in 2022
Arcadia, Inc. is a clean energy technology company that provides a platform connecting subscribers to wind farms and community solar projects across the United States. Founded in 2014 and based in Washington, D.C., the company enables users to sign up for clean energy options available in their area and receive compensation when matched with a clean energy source. Arcadia's platform allows customers to manage their accounts, track energy usage, and access monthly billing, facilitating a seamless experience for households and businesses. By aggregating clean energy supply and integrating data across utilities, Arcadia aims to enhance user engagement and control over energy consumption while promoting sustainable energy solutions.

BetterUp

Series E in 2021
BetterUp Inc. is a leadership development platform based in San Francisco, California, founded in 2013. The company provides a mobile-based solution for organizations, including Fortune 500 companies, aimed at enhancing employee performance through a science-backed methodology. BetterUp's platform facilitates on-demand virtual coaching sessions, allowing users to identify and practice new behaviors and mindsets essential for achieving high performance in a rapidly changing environment. The platform tracks and measures individual growth, helping employees cultivate skills that support both personal and professional development. Its diverse clientele includes notable companies like Genentech, Logitech, and Workday, reflecting its commitment to fostering an adaptive workforce.

Airwallex

Series E in 2021
Airwallex is a technology company based in Hong Kong that specializes in providing a global payments and financial platform. Its services facilitate international transactions for businesses of all sizes, allowing them to make and receive payments efficiently and cost-effectively. By integrating advanced technology with a comprehensive ecosystem of application programming interfaces, Airwallex streamlines financial processes, enabling clients to issue and pay invoices in their preferred currency at competitive exchange rates. The platform addresses the complexities of the traditional financial system, helping businesses save time and reduce costs while expanding their operations both domestically and internationally. With a focus on empowering companies to thrive in a borderless digital economy, Airwallex plays a significant role in enhancing global commerce.

OwnBackup

Series E in 2021
OwnBackup Ltd. is a cloud-to-cloud backup and restore vendor that specializes in providing secure, automated daily backups of Software as a Service (SaaS) and Platform as a Service (PaaS) data. The company offers solutions such as Backup for Salesforce, which enables businesses to recover from data loss through comprehensive tools designed for Salesforce administrators and developers. Additionally, OwnBackup delivers Backup for ServiceNow, which automates daily backups of various ServiceNow tables, and Backup for Corporate Social Media, which safeguards corporate social media accounts. Founded in 2015 and headquartered in Herzliya Pituach, Israel, OwnBackup serves over 2,000 businesses globally, helping them mitigate risks associated with data loss due to human errors, malicious activities, and integration issues. The company emphasizes security and privacy, adhering to GDPR standards, and has been recognized as a top-rated backup and restore independent software vendor on Salesforce AppExchange, earning accolades such as the Salesforce Appy Award in 2018.

Employment Hero

Series E in 2021
Employment Hero Pty Ltd. is an online human resource platform based in Sydney, Australia, with additional offices in Melbourne, Brisbane, and Perth. Founded in 2012, the company focuses on serving small and medium-sized businesses by providing a comprehensive suite of HR solutions. Its cloud-based platform integrates HR software, financial services, scheduling, payroll tools, and employee benefits, streamlining essential HR processes for growing companies. Employment Hero aims to be the preferred employment platform for both employers and employees by offering user-friendly HR software and enhanced benefits. The platform simplifies tasks such as onboarding, payroll management, and performance reviews, enabling businesses to save time and resources while managing their workforce effectively.

Bringg

Series E in 2021
Bringg Delivery Technologies Ltd. is a software-as-a-service (SaaS) provider specializing in delivery logistics solutions. Founded in 2012 and headquartered in Tel Aviv, Israel, with additional offices in several locations including London and Chicago, Bringg offers a platform that enables businesses to efficiently manage their delivery operations. The platform allows users to order, track drivers in real-time, and communicate with both drivers and customers, enhancing the overall delivery experience. Various industries, including retail, grocery, and healthcare, utilize Bringg's technology to streamline their logistics, optimize supply chain processes, and improve customer satisfaction by ensuring timely and cost-effective deliveries. By automating and digitizing local and last-mile delivery operations, Bringg helps organizations achieve logistical excellence while balancing the needs of all participants in the delivery ecosystem.

Bringg

Series E in 2021
Bringg Delivery Technologies Ltd. is a software-as-a-service (SaaS) provider specializing in delivery logistics solutions. Founded in 2012 and headquartered in Tel Aviv, Israel, with additional offices in several locations including London and Chicago, Bringg offers a platform that enables businesses to efficiently manage their delivery operations. The platform allows users to order, track drivers in real-time, and communicate with both drivers and customers, enhancing the overall delivery experience. Various industries, including retail, grocery, and healthcare, utilize Bringg's technology to streamline their logistics, optimize supply chain processes, and improve customer satisfaction by ensuring timely and cost-effective deliveries. By automating and digitizing local and last-mile delivery operations, Bringg helps organizations achieve logistical excellence while balancing the needs of all participants in the delivery ecosystem.

Gong

Series E in 2021
Gong.io, Inc. develops and markets a sales conversation intelligence platform designed to enhance the performance of remote sales teams. The platform captures, analyzes, and delivers insights from customer interactions, providing valuable deal and people intelligence. Its Revenue Intelligence solution supports various applications, including sales improvement, training, onboarding, strategy, engagement, enablement, and conversation analysis. The cloud-based platform employs artificial intelligence to automatically record and transcribe sales conversations, integrating results from audio sources and web-conferencing tools with customer relationship management systems. This functionality enables organizations to save time, improve win rates, enhance strategic decision-making, and ultimately drive revenue growth. Founded in 2015, Gong.io is headquartered in San Francisco, California, with an additional office in Ramat Gan, Israel.

Guild

Series E in 2021
Guild Education, Inc. is an educational technology company founded in 2015 and headquartered in Denver, Colorado. The company provides a lifelong learning platform designed for working adults, offering a range of online courses, workshops, and educational programs. These include bachelor’s and master’s degrees, high school diplomas, certificate programs, and language learning opportunities. Guild Education supports its users throughout their educational journey by utilizing a technology platform that facilitates discovery and learning, as well as a tech-enabled student advising model to enhance the overall experience. The company aims to empower adults to advance their education and career paths effectively.

Snyk

Series E in 2021
Snyk Ltd. is a developer-focused cybersecurity company that provides a software-as-a-service platform designed to help organizations identify, fix, and monitor vulnerabilities in open-source dependencies and container images. The platform includes tools such as Snyk Code, which offers static application security testing, and container vulnerability management, which addresses vulnerabilities in Docker images. Snyk enables developers to scan their code for security issues directly within their code editors, providing alerts and remediation guidance based on an internal database of known vulnerabilities. The company also offers features for application security management, licensing compliance, and infrastructure as code security. Founded in 2015 and headquartered in London, Snyk has additional offices in Tel Aviv, Boston, and Ontario, and has established a strategic partnership with Rapid7, Inc.

Highspot

Series E in 2021
Highspot, Inc. is a Seattle-based company that offers a cloud-based sales engagement platform designed to enhance how businesses interact with their customers. Founded in 2012, the platform provides intelligent content management, training, and contextual guidance, along with actionable analytics to optimize sales pitches and content delivery. Highspot's features include scoring and recommending content, offering real-time alerts on customer engagement, and facilitating the creation of sales playbooks tailored to specific roles and industries. The company also integrates with customer relationship management systems, enabling businesses to improve customer engagement and drive revenue growth. In addition to its headquarters in Seattle, Highspot has an office in London, United Kingdom.

Contentful

Series E in 2020
Contentful GmbH is a Berlin-based company that provides a cloud-based content management platform designed for web and mobile applications. Established in 2011, it enables enterprises to create and manage digital experiences across multiple channels with enhanced speed and scalability compared to traditional content management systems. Contentful consolidates content into a central hub, allowing it to be structured for various digital platforms while integrating seamlessly with numerous tools via open APIs. Notable clients include Spotify, Urban Outfitters, and The British Museum, who utilize Contentful’s platform to enhance their digital content strategies. The company also offers the Optimizely application, which allows developers to incorporate content experimentation features into their projects. In addition to its headquarters in Berlin, Contentful has offices in San Francisco and Denver.

Catalant

Series E in 2020
Catalant Technologies, Inc. is a Boston-based software company that specializes in providing solutions for strategy execution to global enterprises. Founded in 2013 and formerly known as HourlyNerd, the company offers a platform that assists organizations in transforming their strategic objectives into actionable plans. Catalant's software enables businesses to align work, access both internal and external resources, collaborate effectively, and measure the value of their efforts, facilitating faster execution of mission-critical projects. The platform connects enterprises with a global network of over 65,000 experts and more than 27,000 boutique firms, providing a streamlined approach to sourcing expertise on demand. By leveraging best-in-class tools for talent management, Catalant helps clients improve efficiency and effectiveness in achieving their strategic goals.

GoCardless

Series E in 2019
GoCardless Limited is a leading provider of online payment processing services, specializing in recurring payments. The company offers a user-friendly platform that enables businesses to manage both one-off and recurring transactions through bank-to-bank transfers, eliminating the need for merchant accounts and credit card fees. Its main products include GoCardless, which facilitates online payments, and GoCardless Pro, designed for creating a comprehensive recurring payments ecosystem. Additionally, the company provides Success+, a solution that helps predict and manage payment failures. With a global payments network, GoCardless supports over 40,000 businesses, processing approximately $10 billion in payments annually. Founded in 2011 and headquartered in London, GoCardless also has offices in Paris, Munich, and Melbourne, strengthening its presence in the international market.

ShopKeep

Series E in 2018
ShopKeep Inc. offers a comprehensive point-of-sale solution tailored for small and medium-sized businesses (SMBs). Founded in 2008 and headquartered in New York, with additional offices in Portland, Northbrook, and Belfast, the company provides cloud-based software and hardware, including card readers, receipt printers, and Bluetooth scanners, specifically designed for iPad use. Its system facilitates secure payment processing, inventory management, and employee tracking, while also offering real-time reporting and analytics. ShopKeep’s services extend to a merchant cash advance program, a marketing dashboard for tracking customer engagement, and a mobile app that allows business owners to monitor performance remotely. With a customer support team available 24/7, ShopKeep serves a diverse range of establishments, including cafes, retail shops, and food trucks across the United States, Canada, and Guam. As of late 2020, ShopKeep operates as a subsidiary of Lightspeed POS Inc.

Quid

Series E in 2018
Quid, Inc. is a technology company that has developed a platform designed to search, analyze, and visualize collective intelligence to address strategic questions. Founded in 2006 and headquartered in San Francisco, with additional offices in New York and London, Quid's platform specializes in analyzing text-based data using artificial intelligence and Natural Language Processing. It processes large datasets, including patents, news articles, and blog posts, to identify patterns and insights, facilitating informed decision-making for users in various sectors such as marketing, consulting, technology, healthcare, and financial services. The platform allows non-technical users to independently access valuable information and generate unique insights. In January 2020, Quid merged with NetBase Solutions, combining their strengths under the name Netbase Quid.

SessionM

Series E in 2018
SessionM, Inc. is a cloud-based software platform focused on customer engagement and loyalty. It provides a comprehensive marketing automation and loyalty solution that captures customer behaviors across various channels, enhancing individual profiles with real-time data. The platform features SessionM Insights, a reporting tool that analyzes the impact of loyalty programs on revenue and sales. By organizing data from point-of-sale systems, mobile applications, customer service interactions, and social media, SessionM enables businesses to understand audience behaviors and derive actionable insights. It also facilitates real-time engagement through customizable workflows that manage marketing and loyalty initiatives, including rewards and offers. The platform leverages advanced machine learning to deliver personalized customer experiences, helping brands to strengthen and optimize their relationships with consumers. Founded in 2010 and headquartered in Boston, SessionM operates globally with additional offices in major cities across the United States and Europe. As of late 2019, it functions as a subsidiary of Mastercard Incorporated.

Docker

Series E in 2017
Docker, Inc. is a company that develops an open platform designed for building, shipping, and running distributed applications. This platform enables developers and system administrators to create and manage applications as collections of containers, which can operate seamlessly across various environments, including laptops, data center virtual machines, and public cloud instances. Docker also provides an application runtime and packaging tool, along with a cloud service that facilitates application sharing and workflow automation. Originally founded in 2008 as dotCloud, the company rebranded to Docker in October 2013 and is headquartered in San Francisco, California.

Apttus

Series E in 2017
Apttus Corporation specializes in software solutions that streamline the quote-to-cash process, contract management, digital commerce, and supplier relationship management. Founded in 2006 and headquartered in San Mateo, California, the company offers a range of applications, including Configure Price Quote (CPQ), contract management, and revenue management, all aimed at enhancing sales efficiency and revenue realization. Apttus provides enterprise and subscription solutions tailored to various industries, including communication, energy, healthcare, and technology. Its Intelligent Middle Office Platform automates critical revenue and commercial relationship management processes. Notably, Apttus utilizes its patent-pending X-Author technology to integrate Microsoft Office with Salesforce, allowing for seamless interaction and control. The company also maintains offices in London, Sydney, and several locations in India and the United States, reflecting its global presence.

Gainsight

Series E in 2017
Gainsight’s customer success technology helps businesses retain customers and drive company growth. Its innovative customer-centric technology is driving the future of customer success. The company’s customer cloud offers a powerful set of solutions focused on customer success, product experience, revenue optimization, customer experience, and customer data, that together enable businesses to put the customer at the center of everything they do. The company was founded in 2009 and is headquartered in San Francisco, California.

SIGFOX

Series E in 2016
Sigfox is the world’s leading provider of connectivity for the Internet of Things (IoT). The company has built a global network to connect billions of devices to the Internet while consuming as little energy as possible, as simply as possible. Sigfox’s unique approach to device-to-cloud communications addresses the three greatest barriers to global IoT adoption: cost, energy consumption, and global scalability. Today, the network is present in 26 countries and on track to cover 60 by 2018 – covering a population of 397 million people. With millions of objects connected and a rapidly growing partner ecosystem, Sigfox empowers companies to create new innovations on the IoT. Founded in 2010 by Ludovic Le Moan and Christophe Fourtet, the company is headquartered in Labège near Toulouse, France’s “IoT Valley”. Sigfox also has offices in Paris, Madrid, Munich, Boston, San Francisco, Dubai and Singapore.

Anaplan

Series E in 2016
Anaplan, Inc. is a provider of a cloud-based connected planning platform designed to enhance collaboration and decision-making across various business functions, including finance, sales, supply chain, marketing, and human resources. The platform integrates different database structures, allowing organizations to create and utilize models in a unified manner. Anaplan operates under a subscription model and offers its services over the Internet, in addition to providing professional services such as consulting, implementation, and training to support users in leveraging the platform effectively. Founded in 2008 and headquartered in San Francisco, Anaplan has a global presence with offices in multiple countries and a network of expert partners, catering to large and fast-growing organizations seeking to streamline their planning processes.

Twilio

Series E in 2015
Twilio is a cloud communications platform that enables developers and businesses to integrate voice, video, messaging, and authentication features into their applications. Founded in 2008 and based in San Francisco, Twilio offers a range of application programming interfaces (APIs) and prebuilt solutions to enhance customer engagement experiences. The platform supports the creation of voice, VoIP, and SMS applications, allowing users to build customized communication tools. By leveraging a global network of carrier relationships, known as the Super Network, Twilio facilitates efficient and cost-effective communication, thereby reinventing the telecom landscape. Additionally, Twilio has established funds to support startups in Europe that utilize its cloud communication services to develop innovative business solutions.

NewVoiceMedia

Series E in 2014
NewVoiceMedia powers customer connections that transform businesses globally. It provides cloud technology that helps businesses sell more, serve better, and grow faster. NewVoiceMedia joins up all communications channels without expensive, disruptive hardware changes and plugs straight into your CRM for full access to hard-won data. It connects over 750 customers including MobileIron, Lumesse, Vax, JustGiving, and Canadian Cancer Society. The company was founded in 2000 and is headquartered in Basingstoke, Hampshire.

DocuSign

Series E in 2014
DocuSign, Inc. is a cloud-based software company that specializes in electronic signature solutions, enabling users to prepare, execute, and manage agreements digitally. Its platform automates various manual and paper-based processes, facilitating identity management, authentication, digital signatures, and workflow automation across multiple devices. The company offers a range of services, including DocuSign CLM for automating agreement workflows, Intelligent Insights for analyzing legal documents, and tailored industry-specific solutions such as Rooms for Real Estate and FedRAMP for U.S. federal agencies. Additionally, DocuSign provides training and support to its clients, which span small- and medium-sized businesses, enterprises, and individual users across various sectors, including finance, healthcare, and government. Founded in 2003 and headquartered in San Francisco, DocuSign has expanded its operations internationally with offices in cities such as London, Sydney, and Dublin.

ServiceMax

Series E in 2014
ServiceMax, Inc. specializes in cloud-based field service management solutions designed to enhance the productivity of service operations across various industries, including life sciences, industrial manufacturing, oil and gas, and telecommunications. The company's software platform encompasses a range of functionalities, including work order management, advanced scheduling, inventory and contract management, and analytics. These features enable organizations to optimize service execution, improve customer experiences, and streamline operations. Notably, ServiceMax offers specialized tools such as ServiceMax Linx for automated scheduling and QuickBooks integration, along with ServicePulse for enhanced collaboration. Founded in 1999 and headquartered in Pleasanton, California, ServiceMax has expanded its presence globally, with offices in several countries, including the United Kingdom, Japan, India, Singapore, Australia, and the Middle East.

MuleSoft

Series E in 2013
MuleSoft, Inc. is a provider of the Anypoint Platform, a cloud-based application integration solution that enables organizations to connect their applications, data, and devices. Founded in 2006 and headquartered in San Francisco, California, MuleSoft facilitates the creation of application networks through its flexible platform, which utilizes APIs to enable seamless communication between various systems and applications, whether cloud-based or on-premises. The platform allows customers to build reusable components, simplifying the integration process and promoting business agility. MuleSoft has established a strategic alliance with IQVIA and operates as a subsidiary of Salesforce.

Xactly

Series E in 2010
Xactly is a prominent global provider of cloud-based Sales Performance Management solutions designed to enhance the effectiveness of sales organizations. The company offers tools for sales quota and territory planning, as well as incentive compensation management and predictive analytics. Its Xactly Incent Suite is specifically designed to drive sales behavior in alignment with organizational goals, promoting employee trust and loyalty through accurate commission payments and transparent access to performance data. By improving operational efficiency and productivity, Xactly aims to empower organizations to optimize their sales strategies and achieve better results.
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