UJET, Inc. specializes in developing customer support software and platform solutions that enhance customer communications. Founded in 2015 and headquartered in San Francisco, with additional offices in New York and Seoul, the company offers a cloud contact center platform that integrates seamlessly with major customer relationship management systems like Salesforce, Zendesk, and Kustomer. UJET's platform is designed for the smartphone era, modernizing digital and in-app customer experiences while eliminating the need for customers to switch between different communication channels. By utilizing multiple voices, online messaging, and mobile features, UJET assists customer service agents in managing incoming calls and resolving issues efficiently. The incorporation of artificial intelligence across its services further automates processes and improves interaction quality. Additionally, UJET provides a wait time messaging tool that offers live updates to customers while they are on hold, enhancing overall service satisfaction.
Simpplr Inc. is an AI-powered employee experience platform that facilitates effective communication and collaboration within organizations. Founded in 2014 and headquartered in Redwood City, California, with additional offices in the United Kingdom and India, Simpplr offers a range of services that enhance employee engagement and streamline internal communications. Its platform allows employees to access knowledge articles, collaborate on projects, post questions, and create support cases, fostering a connected workforce. Additionally, Simpplr provides implementation and onboarding services, as well as ongoing customer support, to ensure organizations can maximize the benefits of their platform. By creating virtual headquarters and company newsrooms, Simpplr helps align and engage employees across the enterprise, promoting a thriving workplace culture.
Moveworks
Series C in 2021
Moveworks, Inc. develops a cloud-based AI platform that assists enterprises in resolving IT support issues for their employees. Founded in 2016 and headquartered in Mountain View, California, with an additional office in Culver City, the company offers an AI assistant that automates various tasks, such as ordering hardware, raising software requests, and managing ticket statuses. Utilizing a conversational interface, Moveworks interprets complex employee requests and executes multi-step processes, adapting based on previous interactions. Its technology is employed by organizations like Databricks, Broadcom, Hearst, and Palo Alto Networks to enhance productivity, streamline workflows, and improve information retrieval across enterprise systems. The platform integrates with chat applications, such as Slack, to provide seamless user experiences and automatic solutions.
Splashtop
Series E in 2021
Splashtop, Inc., established in 2006 and headquartered in San Jose, California, specializes in remote desktop solutions. It enables users to access and control their applications, files, and data from mobile devices. Key products include Splashtop On-Demand Support, Splashtop Personal, Splashtop Enterprise, and Splashtop Business, catering to various user groups such as individuals, educational institutions, and businesses. Additionally, it offers Mirroring360 for screen sharing, Splashtop Classroom for educators, Splashtop Whiteboard for interactive presentations, and Splashtop Wired XDisplay to turn tablets into computer monitors. The company serves a wide range of clients, from individuals to enterprises, academic institutions, and government agencies.
UJET, Inc. specializes in developing customer support software and platform solutions that enhance customer communications. Founded in 2015 and headquartered in San Francisco, with additional offices in New York and Seoul, the company offers a cloud contact center platform that integrates seamlessly with major customer relationship management systems like Salesforce, Zendesk, and Kustomer. UJET's platform is designed for the smartphone era, modernizing digital and in-app customer experiences while eliminating the need for customers to switch between different communication channels. By utilizing multiple voices, online messaging, and mobile features, UJET assists customer service agents in managing incoming calls and resolving issues efficiently. The incorporation of artificial intelligence across its services further automates processes and improves interaction quality. Additionally, UJET provides a wait time messaging tool that offers live updates to customers while they are on hold, enhancing overall service satisfaction.
Moveworks
Series B in 2019
Moveworks, Inc. develops a cloud-based AI platform that assists enterprises in resolving IT support issues for their employees. Founded in 2016 and headquartered in Mountain View, California, with an additional office in Culver City, the company offers an AI assistant that automates various tasks, such as ordering hardware, raising software requests, and managing ticket statuses. Utilizing a conversational interface, Moveworks interprets complex employee requests and executes multi-step processes, adapting based on previous interactions. Its technology is employed by organizations like Databricks, Broadcom, Hearst, and Palo Alto Networks to enhance productivity, streamline workflows, and improve information retrieval across enterprise systems. The platform integrates with chat applications, such as Slack, to provide seamless user experiences and automatic solutions.
iYogi, Inc. is an on-demand software and services company that specializes in providing online technical support for various computing and communication devices. Founded in 2007 and headquartered in Gurugram, India, iYogi offers a range of services including optimization, diagnosis and repair, setup and installation, virus removal, usability training, networking, and managed services. The company caters to both consumers and small businesses, supporting a wide array of software applications and hardware, including computers, mobiles, gaming devices, and servers. With a focus on convenience, iYogi delivers subscription-based support that allows clients to optimize and secure their technology with 24/7 access to technicians. Its services reach customers in several countries, including the United States, the United Kingdom, Canada, Australia, India, and the GCC states.
Splashtop
Series D in 2010
Splashtop, Inc., established in 2006 and headquartered in San Jose, California, specializes in remote desktop solutions. It enables users to access and control their applications, files, and data from mobile devices. Key products include Splashtop On-Demand Support, Splashtop Personal, Splashtop Enterprise, and Splashtop Business, catering to various user groups such as individuals, educational institutions, and businesses. Additionally, it offers Mirroring360 for screen sharing, Splashtop Classroom for educators, Splashtop Whiteboard for interactive presentations, and Splashtop Wired XDisplay to turn tablets into computer monitors. The company serves a wide range of clients, from individuals to enterprises, academic institutions, and government agencies.
iYogi, Inc. is an on-demand software and services company that specializes in providing online technical support for various computing and communication devices. Founded in 2007 and headquartered in Gurugram, India, iYogi offers a range of services including optimization, diagnosis and repair, setup and installation, virus removal, usability training, networking, and managed services. The company caters to both consumers and small businesses, supporting a wide array of software applications and hardware, including computers, mobiles, gaming devices, and servers. With a focus on convenience, iYogi delivers subscription-based support that allows clients to optimize and secure their technology with 24/7 access to technicians. Its services reach customers in several countries, including the United States, the United Kingdom, Canada, Australia, India, and the GCC states.
iYogi, Inc. is an on-demand software and services company that specializes in providing online technical support for various computing and communication devices. Founded in 2007 and headquartered in Gurugram, India, iYogi offers a range of services including optimization, diagnosis and repair, setup and installation, virus removal, usability training, networking, and managed services. The company caters to both consumers and small businesses, supporting a wide array of software applications and hardware, including computers, mobiles, gaming devices, and servers. With a focus on convenience, iYogi delivers subscription-based support that allows clients to optimize and secure their technology with 24/7 access to technicians. Its services reach customers in several countries, including the United States, the United Kingdom, Canada, Australia, India, and the GCC states.
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