Sapphire Ventures

UJET, Inc. is a customer support software company that develops a cloud contact center platform tailored for modern customer experiences. Founded in 2015 and headquartered in San Francisco, with additional offices in New York and Seoul, UJET focuses on optimizing customer communications through voice and chat solutions. The platform integrates seamlessly with popular services like Salesforce, Zendesk, and Kustomer, enabling a unified approach to customer service that minimizes the need for customers to switch between different channels. By incorporating artificial intelligence, UJET enhances automation and boosts efficiency in customer interactions. Features such as online messaging, mobile capabilities, and a wait time messaging tool provide real-time updates, empowering agents to manage incoming calls effectively and resolve client issues promptly.

Fevo operates a collaborative social commerce platform that enables groups to socialize and split payments for live events and merchandise. Users can select an event, invite friends, purchase tickets from vendors, arrange group seating, and manage campaigns and offers to boost sales and enhance the purchase experience. The platform also handles inventory and allows brands to build campaigns and launch offers to engage customers. Founded in 2011 and based in New York, Fevo focuses on simplifying group purchasing for live events and related merchandise.

UJET, Inc. is a customer support software company that develops a cloud contact center platform tailored for modern customer experiences. Founded in 2015 and headquartered in San Francisco, with additional offices in New York and Seoul, UJET focuses on optimizing customer communications through voice and chat solutions. The platform integrates seamlessly with popular services like Salesforce, Zendesk, and Kustomer, enabling a unified approach to customer service that minimizes the need for customers to switch between different channels. By incorporating artificial intelligence, UJET enhances automation and boosts efficiency in customer interactions. Features such as online messaging, mobile capabilities, and a wait time messaging tool provide real-time updates, empowering agents to manage incoming calls effectively and resolve client issues promptly.

Fevo operates a collaborative social commerce platform that enables groups to socialize and split payments for live events and merchandise. Users can select an event, invite friends, purchase tickets from vendors, arrange group seating, and manage campaigns and offers to boost sales and enhance the purchase experience. The platform also handles inventory and allows brands to build campaigns and launch offers to engage customers. Founded in 2011 and based in New York, Fevo focuses on simplifying group purchasing for live events and related merchandise.

Ticketfly is an online ticketing and marketing platform designed to enhance the ticketing experience for live events. The company offers a comprehensive platform that provides tickets for various venues, including theaters and concert houses, while also delivering analytics and reporting tools. Additionally, Ticketfly supports entry management and offers web design and development services, enabling event promoters to optimize their operations and increase ticket sales. Through its innovative approach, Ticketfly aims to transform the live event industry by streamlining the ticketing process and enhancing marketing efforts.