Sequoia Capital Israel

Just Words is a software company that simplifies the creation of self-optimizing content variations for emails and advertisements. Its AI-powered platform analyzes and improves marketing copy, such as landing page titles, email subject lines, and push notifications, to help businesses scientifically select wording that boosts user acquisition and engagement.

Aampe is a Singapore-based provider of AI-powered messaging software founded in 2020 that enables personalized, multi-channel customer communications through mobile apps, SMS, email, and push notifications. The platform uses machine learning to tailor message content and timing for individual users and is designed for easy integration with existing messaging stacks to help businesses improve engagement and retention. Built around experimentation and iteration, it supports continuous optimization of message delivery to maximize customer engagement.

ClearFeed is an AI-driven platform that integrates with Slack to streamline service desks. It consolidates multiple requests into a single queue, enabling responders to manage workloads efficiently. The platform detects Service Level Agreement (SLA) breaches and provides tools for updating request statuses and ensuring closure.

Mercu helps businesses boost workforce productivity and retention by automating communication, development, and engagement at scale. All via the chat apps deskless workers already use, such as Whatsapp or iMessage. This means no additional app or login, making it super easy to use Mercu.

Mindverse is an innovative AI technology company that specializes in creating AI-native websites featuring personalized chat experiences and interfaces. By merging brain science with artificial intelligence, Mindverse develops digital consciousness capable of autonomous thought. The company aims to address the challenges of artificial general intelligence (AGI) while advancing a new paradigm in AI technology. Their platform offers customized virtual alternatives, such as virtual humans, spokespersons, coaches, and friends, enabling businesses to seamlessly incorporate metaverse elements into their product offerings. Through the integration of multidisciplinary technologies, Mindverse strives to overcome the limitations of current AI systems and reshape the future of the AI industry.

SaaS Labs is a developer of cloud-based solutions focused on enhancing communication and marketing efficiency for businesses. Their primary product is a phone system that allows users to make and receive calls from a computer, web browser, or desktop, facilitating seamless communication from any location. The system enables users to acquire virtual phone numbers in various countries and start making calls or sending texts within minutes. Additionally, it offers features for setting up call centers, tracking calls, and accessing call recordings, all of which contribute to improved productivity for sales teams. Beyond communication tools, SaaS Labs also develops marketing products aimed at increasing brand visibility.

Personetics Technologies Ltd. is a provider of customer interaction technology designed specifically for the financial services sector. Founded in 2010 and headquartered in White Plains, New York, the company also has a research and development center in Nazareth, Israel, and additional offices in Tel Aviv, Israel, and Singapore. Personetics offers a range of solutions, including the Personetics Digital Banker, which facilitates customer-centric processes across various digital channels, and Personetics Anywhere, which enables personalized assistance through messaging platforms. The company’s Self-Driving Finance platform engages retail and small business customers by providing tailored guidance in financial management. By leveraging real-time analytics and a library of banking-specific predictions, Personetics empowers financial institutions to enhance customer experiences, convert passive users into active participants, and streamline operations.

HalloApp is a social network application focused on fostering real relationships through private communication. It offers a platform for group and individual chats, specifically designed for interactions among close friends and family. The application emphasizes simplicity, safety, and privacy, allowing users to exchange messages without advertisements. By prioritizing personal connections, HalloApp aims to create a secure environment for sharing private conversations.

WATI is an early-stage, fast-growing SaaS platform that is revolutionizing how businesses communicate with their customers. We believe customer relationships are built through conversations, one message at a time. Through our cutting-edge customer engagement software built on WhatsApp’s Business API, businesses are now able to have personalized conversations, be easily accessible and engage with their customers in real-time - at scale! We live in the on-demand economy, where customers expect fast, simple and easy service and that’s exactly what our platform empowers companies to do. This is made possible through WATI’s easy-to-use platform that can be made up and running in no time. As a result, small and medium businesses have embraced the platform rapidly, and thousands of customers across 54 countries are now using WATI within just a year of launch.

Outreach is a sales engagement platform that helps organizations manage and optimize interactions across email, voice, and social channels throughout the customer lifecycle. The platform uses machine learning to guide sales representatives to take the right actions, automate repetitive tasks, and personalize communications while tracking sales activity and performance. It supports account-based, outbound, and inbound sales, as well as sequence and task management, email and activity tracking, and insights that analyze buyer sentiment to optimize content and sequences in real time. By integrating automated alerts, collaboration features, and performance analytics, Outreach aims to increase the volume of qualified meetings and improve the efficiency and effectiveness of customer-facing teams.

Mercu helps businesses boost workforce productivity and retention by automating communication, development, and engagement at scale. All via the chat apps deskless workers already use, such as Whatsapp or iMessage. This means no additional app or login, making it super easy to use Mercu.

Attentive is a leading provider of conversational commerce solutions, specializing in a personalized mobile messaging platform that enhances business-to-consumer communication. The company enables brands and organizations to engage with customers using behavioral data, allowing for the automatic delivery of tailored mobile messages throughout the customer lifecycle. This includes functionalities such as product recommendations, limited-time sales, payment processing, and real-time customer service. By focusing on SMS as a primary channel, Attentive helps e-commerce and retail businesses forge stronger connections with mobile shoppers, transforming the way they interact and communicate with their audiences.

Attentive is a leading provider of conversational commerce solutions, specializing in a personalized mobile messaging platform that enhances business-to-consumer communication. The company enables brands and organizations to engage with customers using behavioral data, allowing for the automatic delivery of tailored mobile messages throughout the customer lifecycle. This includes functionalities such as product recommendations, limited-time sales, payment processing, and real-time customer service. By focusing on SMS as a primary channel, Attentive helps e-commerce and retail businesses forge stronger connections with mobile shoppers, transforming the way they interact and communicate with their audiences.

Cloopen Group Holding Ltd, founded in 2009, is a leading provider of cloud-based communication solutions in China. The company offers a comprehensive range of services, including communications platform as a service (CPaaS), cloud-based contact centers, and unified communications and collaboration (UC&C) tools. Cloopen's solutions are designed to be easily integrated into various applications, allowing users to embed functionalities such as voice calls, conferencing, SMS, and instant messaging. The company's diverse clientele spans multiple industries, including internet, telecommunications, financial services, education, industrial manufacturing, and energy, highlighting its broad market reach and the versatility of its communication offerings.

StreamNative is a company that develops a cloud-native event streaming platform based on Apache Pulsar, designed to facilitate real-time access to enterprise data. This platform allows organizations to manage high volumes of data as continuous streams, providing a unified view that integrates both historical and real-time information. By leveraging the architectural strengths of Apache Pulsar, StreamNative enables various industries, including gaming, financial services, and IoT, to transition from isolated legacy systems to a cohesive event streaming environment. The company was founded by a team of experienced contributors and committers from the Apache Pulsar community, who have extensive expertise in implementing scalable event streaming solutions. Headquartered in San Francisco, StreamNative also has offices in Beijing, Shanghai, and Shenzhen, China, extending its reach to a global clientele.

QuickRide is a ride-sharing application founded in 2014 and headquartered in Bangalore, India. The platform connects commuters traveling in the same direction in real time, allowing users to invite others to join their ride or accept invitations from fellow users. QuickRide's mobile application uses an algorithm to match riders and passengers based on their pickup and drop-off locations, enhancing the efficiency of daily commutes. The app offers features such as real-time location tracking, a live map for status updates, and a group chat option for seamless coordination among participants. Additionally, QuickRide facilitates cashless transactions and allows users to manage payments through a points system with fixed per-kilometer charges. By providing these services, QuickRide aims to reduce commuting costs, alleviate traffic congestion, and contribute to decreased air pollution.

OneDirect is a prominent player in the customer experience management (CEM) sector, established to assist Indian brands in enhancing their customer interactions. The company offers an omni-channel platform that integrates service management, social media, feedback collection, and messaging capabilities. By analyzing and responding to customer conversations across various digital touchpoints, OneDirect enables enterprises to streamline their customer support functions and improve overall experience. Its suite of advanced products has been adopted by leading market players, reinforcing OneDirect's reputation as a pioneer in the CEM landscape.

Founded in 2008, Capillary Technologies is a global leader in SaaS-based customer experience platforms. It empowers over 300 marquee brands across 30+ countries to engage consumers through personalized communication and connected cross-channel experiences. The company's AI-driven solutions enable deep consumer insights, seamless engagement, and loyalty programs, serving over 300 million consumers and 25,000 stores worldwide.

Cloopen Group Holding Ltd, founded in 2009, is a leading provider of cloud-based communication solutions in China. The company offers a comprehensive range of services, including communications platform as a service (CPaaS), cloud-based contact centers, and unified communications and collaboration (UC&C) tools. Cloopen's solutions are designed to be easily integrated into various applications, allowing users to embed functionalities such as voice calls, conferencing, SMS, and instant messaging. The company's diverse clientele spans multiple industries, including internet, telecommunications, financial services, education, industrial manufacturing, and energy, highlighting its broad market reach and the versatility of its communication offerings.

Founded in 2008, Capillary Technologies is a global leader in SaaS-based customer experience platforms. It empowers over 300 marquee brands across 30+ countries to engage consumers through personalized communication and connected cross-channel experiences. The company's AI-driven solutions enable deep consumer insights, seamless engagement, and loyalty programs, serving over 300 million consumers and 25,000 stores worldwide.

EaseMob Technologies is a Beijing-based company established in 2013 by Ji Fang, Jervis Liu, Strong Liu, and Johnson Ma. It specializes in providing a platform as a service (PaaS) that enables software developers to seamlessly integrate instant messaging, voice, and data services into their applications. The company offers an array of open application programming interfaces (APIs) and software development kits (SDKs) that support various platforms, including Android, iOS, and web-based environments. By focusing on enterprise-level solutions, EaseMob empowers developers to enhance their applications with mobile instant messaging capabilities, facilitating improved communication and user engagement.

EaseMob Technologies is a Beijing-based company established in 2013 by Ji Fang, Jervis Liu, Strong Liu, and Johnson Ma. It specializes in providing a platform as a service (PaaS) that enables software developers to seamlessly integrate instant messaging, voice, and data services into their applications. The company offers an array of open application programming interfaces (APIs) and software development kits (SDKs) that support various platforms, including Android, iOS, and web-based environments. By focusing on enterprise-level solutions, EaseMob empowers developers to enhance their applications with mobile instant messaging capabilities, facilitating improved communication and user engagement.

Founded in 2008, Capillary Technologies is a global leader in SaaS-based customer experience platforms. It empowers over 300 marquee brands across 30+ countries to engage consumers through personalized communication and connected cross-channel experiences. The company's AI-driven solutions enable deep consumer insights, seamless engagement, and loyalty programs, serving over 300 million consumers and 25,000 stores worldwide.

Momo operates a free location-based instant messaging application that allows smartphone users to connect with people nearby, share texts, audio notes, and photos, and find like-minded individuals. Since its launch in August 2011, Momo has amassed 80 million users, with 13 million daily active users and 39 million monthly active users. The platform facilitates one-on-one and group conversations, generating an average of 500 million messages daily. Momo Inc., headquartered in Beijing, China, provides a mobile-based social and entertainment platform that includes features like live videos, short videos, social games, and other interactive experiences to enhance social relationships based on locations, interests, and recreational activities. Founded in 2011, the company aims to connect users through its Momo mobile application and related services.

Personetics Technologies Ltd. is a provider of customer interaction technology designed specifically for the financial services sector. Founded in 2010 and headquartered in White Plains, New York, the company also has a research and development center in Nazareth, Israel, and additional offices in Tel Aviv, Israel, and Singapore. Personetics offers a range of solutions, including the Personetics Digital Banker, which facilitates customer-centric processes across various digital channels, and Personetics Anywhere, which enables personalized assistance through messaging platforms. The company’s Self-Driving Finance platform engages retail and small business customers by providing tailored guidance in financial management. By leveraging real-time analytics and a library of banking-specific predictions, Personetics empowers financial institutions to enhance customer experiences, convert passive users into active participants, and streamline operations.

Cloopen Group Holding Ltd, founded in 2009, is a leading provider of cloud-based communication solutions in China. The company offers a comprehensive range of services, including communications platform as a service (CPaaS), cloud-based contact centers, and unified communications and collaboration (UC&C) tools. Cloopen's solutions are designed to be easily integrated into various applications, allowing users to embed functionalities such as voice calls, conferencing, SMS, and instant messaging. The company's diverse clientele spans multiple industries, including internet, telecommunications, financial services, education, industrial manufacturing, and energy, highlighting its broad market reach and the versatility of its communication offerings.

HuixunWiseUC is an enterprise-level communication and collaboration platform based on intra-organizational communication that integrates office collaboration and IT system integration, helping enterprises reduce operating costs and improve organizational efficiency. They offer various communication methods, such as online status, instant message, SMS, telephone, fax, email, voice, and video, file transfer, and virtual office.

Founded in 2008, Capillary Technologies is a global leader in SaaS-based customer experience platforms. It empowers over 300 marquee brands across 30+ countries to engage consumers through personalized communication and connected cross-channel experiences. The company's AI-driven solutions enable deep consumer insights, seamless engagement, and loyalty programs, serving over 300 million consumers and 25,000 stores worldwide.

Snowball Finance Ltd. is a Beijing-based internet financial information service provider that operates the online platforms iMeigu.com and Xueqiu.com. iMeigu.com offers stock quotes, business news, and analysis reports for Chinese companies listed in the United States, catering to American stock investors in China. Xueqiu.com serves as a social network for Chinese investors, providing them with investment solutions, cross-market data queries, newsletter subscriptions, and interactive communication services. The platform encompasses information on A shares, Hong Kong stocks, and the U.S. stock market, making it a comprehensive resource for investors looking to engage in various markets.

Personetics Technologies Ltd. is a provider of customer interaction technology designed specifically for the financial services sector. Founded in 2010 and headquartered in White Plains, New York, the company also has a research and development center in Nazareth, Israel, and additional offices in Tel Aviv, Israel, and Singapore. Personetics offers a range of solutions, including the Personetics Digital Banker, which facilitates customer-centric processes across various digital channels, and Personetics Anywhere, which enables personalized assistance through messaging platforms. The company’s Self-Driving Finance platform engages retail and small business customers by providing tailored guidance in financial management. By leveraging real-time analytics and a library of banking-specific predictions, Personetics empowers financial institutions to enhance customer experiences, convert passive users into active participants, and streamline operations.

IMImobile PLC is a cloud communications software and solutions provider that focuses on automating customer interactions across various digital and mobile channels. Established in 1999 and headquartered in London, the company offers a range of products, including IMIbot.ai for automated conversational experiences, IMIchat for consolidating customer service channels, and IMIcampaign for multi-channel communication management. Other offerings include IMIconnect, a cloud communications platform, and Textlocal, which provides SMS messaging services. IMImobile's technology manages over 42 billion messages and 44 billion commerce transactions annually, serving a diverse clientele in sectors such as telecoms, banking, healthcare, and retail. With additional offices in locations like Hyderabad, Toronto, Dubai, and Johannesburg, the company employs over 1,100 people globally.

Pontis operates through its primary product, the Marketing Delivery Platform (MDP) for Communication Service Providers (CSPs). This marketing software system supports real time, automatic execution and fulfillment of personal and contextual marketing activities across platforms and customer touch points. By constantly tracking customers behaviour, preferences and response to offers; automating dynamic execution of marketing activities in response to these parameters; and allowing event-based, contextual dialogue with customers; the Pontis MDP has been proven to deliver Mobile, TV and fix line service providers double digit improvements in ARPU, service adoption and customer retention, while improving customer experience.

Beijing Gecko Technology Co. is a provider of in-game advertising, in-game value added services and instant messaging services.

Pontis operates through its primary product, the Marketing Delivery Platform (MDP) for Communication Service Providers (CSPs). This marketing software system supports real time, automatic execution and fulfillment of personal and contextual marketing activities across platforms and customer touch points. By constantly tracking customers behaviour, preferences and response to offers; automating dynamic execution of marketing activities in response to these parameters; and allowing event-based, contextual dialogue with customers; the Pontis MDP has been proven to deliver Mobile, TV and fix line service providers double digit improvements in ARPU, service adoption and customer retention, while improving customer experience.

Pontis operates through its primary product, the Marketing Delivery Platform (MDP) for Communication Service Providers (CSPs). This marketing software system supports real time, automatic execution and fulfillment of personal and contextual marketing activities across platforms and customer touch points. By constantly tracking customers behaviour, preferences and response to offers; automating dynamic execution of marketing activities in response to these parameters; and allowing event-based, contextual dialogue with customers; the Pontis MDP has been proven to deliver Mobile, TV and fix line service providers double digit improvements in ARPU, service adoption and customer retention, while improving customer experience.

Comviva Technologies, formerly known as Bharti Telesoft, specializes in providing integrated value-added services (VAS) tailored for mobile operators in emerging markets. The company has successfully deployed its solutions for over 100 mobile operators across more than 80 countries, impacting one in three mobile users in regions such as Asia, Africa, and the Middle East. Comviva's diverse portfolio includes offerings in mobile finance, content and infotainment, customer value management, messaging, and mobile data services. These solutions empower telecom companies to enhance customer experiences, streamline costs, and drive revenue growth through services like mobile music, mobile money, and targeted advertising campaigns. The company is backed by notable investors including the Bharti Group, Sequoia Capital, and Cisco.

Followap was a pioneering provider of mobile instant messaging and presence solutions, founded by Dan Volach and Ben Volach in 1999. The company played a significant role in the mobile industry, enabling over 20 major mobile operators to offer advanced, interoperable messaging services, which catered to a user base of more than 200 million subscribers. Followap launched the first commercial mobile messenger service in 2000 in partnership with Eircell, Ireland's largest mobile network. The company held numerous patents and actively contributed to standardization efforts in several industry forums. It collaborated with prominent device manufacturers such as Samsung, Nokia, and LG, and worked with key clients including the Vodafone Group and Turkcell. Followap's innovations in mobile messaging laid the groundwork for popular services like WhatsApp and WeChat, particularly after the rise of smartphones. The company's interconnect products supported the global adoption of instant messaging across networks. Followap was headquartered in London, with additional offices in Europe, the United States, and Asia, until its acquisition by Neustar.

Followap was a pioneering provider of mobile instant messaging and presence solutions, founded by Dan Volach and Ben Volach in 1999. The company played a significant role in the mobile industry, enabling over 20 major mobile operators to offer advanced, interoperable messaging services, which catered to a user base of more than 200 million subscribers. Followap launched the first commercial mobile messenger service in 2000 in partnership with Eircell, Ireland's largest mobile network. The company held numerous patents and actively contributed to standardization efforts in several industry forums. It collaborated with prominent device manufacturers such as Samsung, Nokia, and LG, and worked with key clients including the Vodafone Group and Turkcell. Followap's innovations in mobile messaging laid the groundwork for popular services like WhatsApp and WeChat, particularly after the rise of smartphones. The company's interconnect products supported the global adoption of instant messaging across networks. Followap was headquartered in London, with additional offices in Europe, the United States, and Asia, until its acquisition by Neustar.