Service Provider Capital

ClientSuccess, Inc. is a company that specializes in customer success management software tailored for Software-as-a-Service (SaaS) businesses globally. Founded in 2014 and based in American Fork, Utah, ClientSuccess offers a comprehensive platform designed to enhance post-sales customer relationships and drive retention and growth. Key features include SuccessScore, which assesses overall customer health, and SuccessCycle, a tool that helps define and measure success throughout the customer lifecycle. The platform also includes solutions for customer engagement, subscription management, and analytics, enabling teams to track customer interactions and identify opportunities for expansion. Additionally, the Support View application integrates with existing customer support systems to ensure prompt assistance for customers, while customizable scorecards allow users to monitor strategic goals. ClientSuccess provides a holistic approach to customer management, equipping organizations with the insights and tools needed to foster a culture of success and improve customer relationships.

DirectScale, Inc. is a software as a service (SaaS) company that offers a comprehensive platform designed for direct sales organizations. Founded in 2013 and based in Lindon, Utah, DirectScale provides tools for managing essential functions such as sales tracking, commission management, data analysis, downline management, training, and e-commerce. The platform allows users to customize their experience without needing external development resources, reducing costs associated with custom solutions. It supports both mobile and desktop use, facilitating communication among teams and offering eCommerce capabilities to enhance sales and revenue generation. DirectScale aims to empower businesses in the multi-level marketing sector by enabling them to effectively scale their operations regardless of size or sales model.