Sprinklr
Sprinklr, Inc. is an enterprise software provider based in New York, specializing in customer experience management across various digital touchpoints. Founded in 2009, the company offers a comprehensive social software platform designed to assist brands in managing social media marketing, advertising, and customer engagement. Its suite of products includes tools for content planning, social campaign management, customer relationship management, and social analytics, enabling businesses to track engagement and derive insights from social conversations. Sprinklr serves over 1,200 major brands globally, including Microsoft and McDonald's, helping them optimize operations and enhance customer interactions. With an emphasis on collaboration across internal teams, Sprinklr’s solutions facilitate a unified approach to customer engagement and business outcomes, operating in regions including the Americas and EMEA. The company also has strategic partnerships, including a notable alliance with Deloitte Digital.
Nanigans provides an advertising automation software that powers the in-house performance marketing teams. Offered as Software-as-a-Service, Nanigans software features programmatic media buying, predictive revenue optimization, and real-time business intelligence across today’s most valuable channels. Nanigans is headquartered in Boston, with offices in New York, San Francisco, Seattle, London, Sydney, and Singapore.
Little Bird powers fast and focused engagement for modern marketers in tech, entertainment, and financial services. Its solution helps marketers overcome the noise and chaos of the social web, to map and engage with the most influential subject matter experts online. Little Bird helps marketing organizations build social capital, expand their relevant reach, and grow their businesses.
Postano can help you deepen your relationships with customers through insight and brilliant brand experiences. Take a moment to give them some insight in to your social strategy and they will start thinking of how they can help.
Booshaka Inc. operates a word of mouth marketing platform for the social Web. It offers Booshaka, a product that helps Facebook marketers to understand, engage, and amplify a fan activity. The company’s Booshaka is used for knowing the audience, sharing engaged fans, trending keywords, trending content, and recognizing and rewarding communities. Booshaka Inc. was founded in 2010 and is based in Redwood City, California. As of November 2, 2015, Booshaka Inc. operates as a subsidiary of Sprinklr Inc.
newBrandAnalytics is the provider of social business intelligence solutions delivering unmatched guest satisfaction, consumer intelligence, and competitive insight for the Hospitality, Restaurant and Retail industries. newBrandAnalytics' flagship and enterprise grade product, nBA Insight, enables customer satisfaction focused organizations to identify real-time key insights from guest feedback from social media and internal sources. newBrandAnalytics insight is proven to yield operational improvement, enhanced marketing opportunities, and new strategic initiatives that drive increased revenue and guest count. The company serves clients across food and beverage, hospitality, retail, and government industries, including Five Guys, Hyatt Hotels, Hersha, Ruby Tuesday, Darden, Dick’s Sporting Goods, the District of Columbia and many more.
Scup is a Latin-American social media hub that helps companies listen to conversations, boost their social presence, interact with consumers and measure results on channels like Twitter, Facebook and Google+. In 2015 we have been acquired by Sprinklr Inc.
Based in San Francisco, Get Satisfaction provides an online community platform connecting companies with customers to foster relationships that unlock new value for both sides. Companies of all sizes and industries—from Kellogg's and P&G to [Sonos](/organization/sonos), [HootSuite](/organization/hootsuite) and [SugarCRM](/organization/sugarcrm)—rely on Get Satisfaction to deliver online communities that modernize customer support, accelerate sales, differentiate their brand and inspire new innovations. Get Satisfaction's community platform offers the fastest time to value for companies ready to embrace the way today’s customers want to engage.
BRANDERATI’s mission is to help brands identify the most passionate “advocate influencers” and take those relationships to the next level, thus driving brand advocacy and loyalty. We enable brands to create Advocate Influencer Networks from their existing social communities, and provide the foundation for a complete advocate influencer program, from recruiting, through engagement, to learnings and optimization. Unlike other influencer marketing platforms, the BRANDERATI platform gives brands the ability to create segments, target content, evaluate impact, and develop social insight. Our turnkey strategic and creative services help convert “like” to love and love to loyalty, ensuring the best relationships and experiences for your brand.
TBG is a social media specialist on a mission to help brands ‘Give Social a Business Purpose’. By measuring tangible value, TBG’s media and creative services can build the right connections, enable meaningful advocacy and move the metrics that matter to each brand’s business. TBG offers an end-to-end solution including social strategy, content creation, application builds, paid media and measurement. TBG works closely with Facebook and Twitter to develop products and services that drive tangible ROI from social media. We have offices in London, San Francisco, New York, Chicago, Atlanta, Hamburg, Amsterdam and Manila. Maximize Your Marketplace Advertising Performance on Facebook© TBG Digital provides Facebook Marketplace advertising expertise leveraging its innovative ad optimization platform, ONE Media Manager, to build, monitor and optimize global scale campaigns that deliver unprecedented results. TBG Digital has optimized millions of Facebook Marketplace advertisements for many leading brands around the world, including Vodafone, EA, Heineken, NBC Universal, and DELL. Innovative Technology Based on Original Facebook Ad API TBG Digital’s ONE Media Manager is a Facebook-specific bid management and optimization platform designed to empower advertisers with one-screen, one-click access to build and optimize campaigns that deliver results. ONE Media Manager helps manage the volatility of CPC costs so clients can best capitalize on the enormous advertising opportunity that Facebook creates. ONE Media Manager streamlines campaign management with the ability to: • Build tens of thousands of ads in minutes with Campaign Builder • Sort, organize and ultimately optimize tens of thousands of ads with just a few quick clicks • Control costs by leveraging bid to CPA and other purchasing strategies • Schedule ad delivery by day/time to improve conversion rates
Founded in 2008 by Jeffrey Dachis, Dachis Group was created to unlock the value of social business for large corporate enterprises and brands through their social marketing optimization software and solutions. The company's strategy is backed by a commitment from Austin Ventures to build and grow organically and through acquisitions.
The product offers end to end solution for effective customer relationship management with the help of an active community forum; that engages your users and empowers them to give feedback. A widget on the website enables users to submit their ideas, share their opinions, and participate in polls. They can also report pertinent issues, discuss with others and track them at regular intervals. This can be integrated effortlessly with the most popular social networking sites too, increasing the traffic in the long run. The objective is very clear and that is, to create a feedback platform and a knowledgebase that the users may choose to share. The admin console developed for internal means has multiple features that will give easy access to dashboard, analysis of feedback, business rules, canned replies etc. that helps you improve your Product Development Cycle, ultimately enhancing your users’ experience. The product has newly enabled a feedback landing page as well, for users to mark answers as helpful/not-helpful and mark comments as good comment or even flag any comment as inappropriate/spam. Additionally, administrator can closely monitor and moderate these actions.
Pluck provides social media software for companies that want to create communities around their existing web properties. Its two main products are SiteLife, a white-label social networking service, and BlogBurst, which brings blog content to media sites.
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