True Ventures

Founded in 2005, True Ventures is a Silicon Valley-based venture capital firm investing in early-stage technology startups. With over $3 billion under management, they focus on seed and Series A financing across sectors like commerce, consumer, hardware, health, and infrastructure technologies.

Puneet Agarwal

Partner

Phil Black

Co-Founder

Jon Callaghan

Managing Partner

Caroline Ciaramitaro

Associate

Gus Coldebella JD

Partner

Past deals in Messaging

Synadia Communications

Series B in 2024
Synadia Communications develops and maintains NATS.io, an open-source messaging system designed for cloud-native applications, microservices architectures, IoT, and other distributed systems. Founded in 2017, the company offers commercial support, consulting services, and training around its technology.

Coordinape

Venture Round in 2023
Coordinape is a B2B company that provides collaboration, communication, and connection services for teams in the digital economy.

Happied

Seed Round in 2022
Happied is an online platform designed to enhance team engagement and client interaction, focusing on the importance of happiness in the workplace. Recognizing that a significant portion of employees are disengaged, Happied provides a suite of digital tools that facilitate both virtual and in-person team activities. Its Mingle tool allows HR leaders to easily organize engaging virtual team breaks through integration with messaging platforms. Additionally, Happied streamlines the planning of team retreats and offsite events, helping organizations save time and resources while fostering connection among remote and distributed teams. By offering mobile applications for booking gift kits and personalized experiences, Happied enables teams to share enjoyable moments regardless of their locations, ultimately aiming to boost productivity and employee satisfaction.

Push Protocol

Seed Round in 2021
Push Protocol is a decentralized, blockchain-agnostic communication protocol for Web3 that enables notifications for both on-chain and off-chain activity. It supports the creation of notifications by decentralized applications, smart contracts, and backends, driven by configurable logic and triggered through various events. Notifications travel via an open network of push nodes and are tied to wallet addresses, allowing wallets, frontends, and infrastructure services to display them across supported chains in a gasless, platform-agnostic fashion.

Hi Marley

Series B in 2021
Hi Marley is a conversation platform for the insurance industry that combines intelligent messaging with human support to connect customers with insurers. The platform enables insurers to engage policyholders through messaging via its Marley web application, facilitating updates and responses to routine questions. It supports auto, home, and business lines and emphasizes real-time coaching, multilingual support, and automated workflows to enhance customer engagement and operational efficiency. Founded in 2017 and based in Boston, Massachusetts, the company targets insurers seeking to streamline communications and improve satisfaction through a shared messaging experience.

WeFarm

Series A in 2021
WeFarm Limited, established in 2015, operates a unique agricultural platform that facilitates knowledge sharing among small-scale farmers worldwide. The company enables farmers to ask questions and receive crowd-sourced answers via SMS, connecting them with other farmers and relevant agribusinesses or micro-finance institutions. WeFarm's platform is accessible both online and offline, making it particularly useful for farmers with limited internet access. Headquartered in London, the company has field offices in Nairobi, Kampala, and Dar es Salaam, serving farmers across Africa and beyond. WeFarm has been recognized for its innovative approach, receiving awards such as FastCompany's Most Innovative Companies in Africa and Google's Impact Challenge Award.

Synadia Communications

Venture Round in 2020
Synadia Communications develops and maintains NATS.io, an open-source messaging system designed for cloud-native applications, microservices architectures, IoT, and other distributed systems. Founded in 2017, the company offers commercial support, consulting services, and training around its technology.

Hi Marley

Series A in 2020
Hi Marley is a conversation platform for the insurance industry that combines intelligent messaging with human support to connect customers with insurers. The platform enables insurers to engage policyholders through messaging via its Marley web application, facilitating updates and responses to routine questions. It supports auto, home, and business lines and emphasizes real-time coaching, multilingual support, and automated workflows to enhance customer engagement and operational efficiency. Founded in 2017 and based in Boston, Massachusetts, the company targets insurers seeking to streamline communications and improve satisfaction through a shared messaging experience.

WeFarm

Series A in 2019
WeFarm Limited, established in 2015, operates a unique agricultural platform that facilitates knowledge sharing among small-scale farmers worldwide. The company enables farmers to ask questions and receive crowd-sourced answers via SMS, connecting them with other farmers and relevant agribusinesses or micro-finance institutions. WeFarm's platform is accessible both online and offline, making it particularly useful for farmers with limited internet access. Headquartered in London, the company has field offices in Nairobi, Kampala, and Dar es Salaam, serving farmers across Africa and beyond. WeFarm has been recognized for its innovative approach, receiving awards such as FastCompany's Most Innovative Companies in Africa and Google's Impact Challenge Award.

Hi Marley

Series A in 2019
Hi Marley is a conversation platform for the insurance industry that combines intelligent messaging with human support to connect customers with insurers. The platform enables insurers to engage policyholders through messaging via its Marley web application, facilitating updates and responses to routine questions. It supports auto, home, and business lines and emphasizes real-time coaching, multilingual support, and automated workflows to enhance customer engagement and operational efficiency. Founded in 2017 and based in Boston, Massachusetts, the company targets insurers seeking to streamline communications and improve satisfaction through a shared messaging experience.

Airship

Series F in 2018
Airship empowers brands to create seamless mobile-first customer experiences. Since 2009, it has pioneered technologies like push notifications and mobile wallet boarding passes. Today, its platform unifies experiences across apps, websites, email, SMS, and more. It offers a no-code editor for swift experience creation, AI-driven journeys, app store optimization, and customer journey orchestration.

Pulse

Seed Round in 2018
Pulse Q&A Inc. is an innovative company specializing in an artificial intelligence-based platform that delivers crowdsourced data aimed at technology executives. Founded in 2017 and headquartered in San Francisco, the company enables users, particularly Chief Information Officers, to gather insights by creating questions and sharing them with peers, customers, or prospects. This process allows users to test messaging and positioning in real time before launching new products or refreshing existing messages. By providing access to relevant conversations and data, Pulse Q&A empowers decision-makers to make informed choices that drive meaningful outcomes in innovation and spending.

Synadia Communications

Seed Round in 2018
Synadia Communications develops and maintains NATS.io, an open-source messaging system designed for cloud-native applications, microservices architectures, IoT, and other distributed systems. Founded in 2017, the company offers commercial support, consulting services, and training around its technology.

WeFarm

Seed Round in 2018
WeFarm Limited, established in 2015, operates a unique agricultural platform that facilitates knowledge sharing among small-scale farmers worldwide. The company enables farmers to ask questions and receive crowd-sourced answers via SMS, connecting them with other farmers and relevant agribusinesses or micro-finance institutions. WeFarm's platform is accessible both online and offline, making it particularly useful for farmers with limited internet access. Headquartered in London, the company has field offices in Nairobi, Kampala, and Dar es Salaam, serving farmers across Africa and beyond. WeFarm has been recognized for its innovative approach, receiving awards such as FastCompany's Most Innovative Companies in Africa and Google's Impact Challenge Award.

Helpshift

Series B in 2016
Helpshift develops a customer service platform designed for mobile-first environments. It offers an in-app support system that enables businesses to proactively assist and engage users, featuring functionalities like in-app FAQs, chat, CRM ticketing, campaigns, and surveys. Helpshift pioneered automated in-app messaging, serving over 820 million active consumers monthly across top mobile apps and games worldwide.

Airship

Series E in 2016
Airship empowers brands to create seamless mobile-first customer experiences. Since 2009, it has pioneered technologies like push notifications and mobile wallet boarding passes. Today, its platform unifies experiences across apps, websites, email, SMS, and more. It offers a no-code editor for swift experience creation, AI-driven journeys, app store optimization, and customer journey orchestration.

PullString

Series D in 2016
PullString, Inc. is an entertainment and technology company based in San Francisco, California, that specializes in creating interactive applications for computer conversation with characters. Founded in 2011 and originally known as ToyTalk, the company offers the PullString Platform, which combines design and artificial intelligence to enable the development of conversation-based narratives across various media. This platform supports a wide range of applications, including voice and text interactions on major conversational platforms such as Facebook Messenger and Amazon Alexa. PullString's technology is utilized in diverse sectors, including entertainment, customer service, and gaming, allowing companies to create engaging conversational experiences. Notable projects include interactive characters like Hello Barbie and experiences related to popular franchises such as Call of Duty. The company focuses on empowering users to design, prototype, and publish engaging voice applications effectively.

Howdy

Seed Round in 2015
Howdy believes Slack is the operating system for a new class of helpful bots. Howdy works along side you at work and participates in the day to day activities of your company as an active member of the team.

Airship

Series D in 2015
Airship empowers brands to create seamless mobile-first customer experiences. Since 2009, it has pioneered technologies like push notifications and mobile wallet boarding passes. Today, its platform unifies experiences across apps, websites, email, SMS, and more. It offers a no-code editor for swift experience creation, AI-driven journeys, app store optimization, and customer journey orchestration.

First Opinion

Series A in 2014
First Opinion, established in 2013 and headquartered in San Francisco, specializes in a smartphone-based application that connects parents, primarily mothers, with physician mothers for health-related advice and support. This includes guidance on illness, injury, pregnancy, child development, nutrition, lactation, and sleep training. The platform offers 24/7 access to doctors via messaging, with the option to upgrade for treatment services.

PullString

Series C in 2014
PullString, Inc. is an entertainment and technology company based in San Francisco, California, that specializes in creating interactive applications for computer conversation with characters. Founded in 2011 and originally known as ToyTalk, the company offers the PullString Platform, which combines design and artificial intelligence to enable the development of conversation-based narratives across various media. This platform supports a wide range of applications, including voice and text interactions on major conversational platforms such as Facebook Messenger and Amazon Alexa. PullString's technology is utilized in diverse sectors, including entertainment, customer service, and gaming, allowing companies to create engaging conversational experiences. Notable projects include interactive characters like Hello Barbie and experiences related to popular franchises such as Call of Duty. The company focuses on empowering users to design, prototype, and publish engaging voice applications effectively.

Helpshift

Series A in 2014
Helpshift develops a customer service platform designed for mobile-first environments. It offers an in-app support system that enables businesses to proactively assist and engage users, featuring functionalities like in-app FAQs, chat, CRM ticketing, campaigns, and surveys. Helpshift pioneered automated in-app messaging, serving over 820 million active consumers monthly across top mobile apps and games worldwide.

Message Bus

Venture Round in 2014
Mail Bypass, Inc., doing business as Message Bus, provides a cloud-native application service for enabling and powering messaging across email and mobile channels. Its service enables enterprises and application developers to deliver transactional and marketing messages, including emails, SMS, push mails, and social messages. The company was incorporated in 2010 and is based in Corte Madera, California.

First Opinion

Seed Round in 2014
First Opinion, established in 2013 and headquartered in San Francisco, specializes in a smartphone-based application that connects parents, primarily mothers, with physician mothers for health-related advice and support. This includes guidance on illness, injury, pregnancy, child development, nutrition, lactation, and sleep training. The platform offers 24/7 access to doctors via messaging, with the option to upgrade for treatment services.

MessageMe

Series A in 2013
MessageMe is a mobile messaging application designed to enhance communication through personalized and emotionally engaging interactions. The platform focuses on creating a fun and lightweight user experience, encouraging users to send and respond to messages in a dynamic manner. By applying techniques from social gaming, MessageMe aims to enrich the emotional context of messaging, thereby increasing user engagement and excitement. The company has attracted interest from major players in the tech industry, including Snapchat and Truecaller. Ultimately, MessageMe was acquired by Yahoo for a sum estimated between $30 million and $40 million, reflecting its potential in the competitive messaging app landscape.

MessageMe

Seed Round in 2013
MessageMe is a mobile messaging application designed to enhance communication through personalized and emotionally engaging interactions. The platform focuses on creating a fun and lightweight user experience, encouraging users to send and respond to messages in a dynamic manner. By applying techniques from social gaming, MessageMe aims to enrich the emotional context of messaging, thereby increasing user engagement and excitement. The company has attracted interest from major players in the tech industry, including Snapchat and Truecaller. Ultimately, MessageMe was acquired by Yahoo for a sum estimated between $30 million and $40 million, reflecting its potential in the competitive messaging app landscape.

Airship

Series D in 2013
Airship empowers brands to create seamless mobile-first customer experiences. Since 2009, it has pioneered technologies like push notifications and mobile wallet boarding passes. Today, its platform unifies experiences across apps, websites, email, SMS, and more. It offers a no-code editor for swift experience creation, AI-driven journeys, app store optimization, and customer journey orchestration.

PullString

Series B in 2012
PullString, Inc. is an entertainment and technology company based in San Francisco, California, that specializes in creating interactive applications for computer conversation with characters. Founded in 2011 and originally known as ToyTalk, the company offers the PullString Platform, which combines design and artificial intelligence to enable the development of conversation-based narratives across various media. This platform supports a wide range of applications, including voice and text interactions on major conversational platforms such as Facebook Messenger and Amazon Alexa. PullString's technology is utilized in diverse sectors, including entertainment, customer service, and gaming, allowing companies to create engaging conversational experiences. Notable projects include interactive characters like Hello Barbie and experiences related to popular franchises such as Call of Duty. The company focuses on empowering users to design, prototype, and publish engaging voice applications effectively.

Helpshift

Seed Round in 2012
Helpshift develops a customer service platform designed for mobile-first environments. It offers an in-app support system that enables businesses to proactively assist and engage users, featuring functionalities like in-app FAQs, chat, CRM ticketing, campaigns, and surveys. Helpshift pioneered automated in-app messaging, serving over 820 million active consumers monthly across top mobile apps and games worldwide.

Message Bus

Series B in 2012
Mail Bypass, Inc., doing business as Message Bus, provides a cloud-native application service for enabling and powering messaging across email and mobile channels. Its service enables enterprises and application developers to deliver transactional and marketing messages, including emails, SMS, push mails, and social messages. The company was incorporated in 2010 and is based in Corte Madera, California.

MessageMe

Seed Round in 2012
MessageMe is a mobile messaging application designed to enhance communication through personalized and emotionally engaging interactions. The platform focuses on creating a fun and lightweight user experience, encouraging users to send and respond to messages in a dynamic manner. By applying techniques from social gaming, MessageMe aims to enrich the emotional context of messaging, thereby increasing user engagement and excitement. The company has attracted interest from major players in the tech industry, including Snapchat and Truecaller. Ultimately, MessageMe was acquired by Yahoo for a sum estimated between $30 million and $40 million, reflecting its potential in the competitive messaging app landscape.

Tello Applications

Series A in 2012
Tello is committed to helping companies improve customer service by providing real-time insight into the customer experience. With Tello™ mobile and social applications in hand, people everywhere can express their satisfaction with recent experiences and purchases. Tello then aggregates these sentiments and provides additional analysis. Using Tello, businesses of all sizes can continuously improve service by engaging customers in conversation, resolving issues, and monitoring employee ratings, comments, and analytics. Tello was founded in 2010 in Palo Alto, California by experienced entrepreneur Joe Beninato. Tello is backed by a world-class group of early-stage investors, including Jon Callaghan of True Ventures, Ron Conway of SV Angel, Mark Goines, Dave McClure of 500 Startups, Eric Paley of Founder Collective, Shervin Pishevar of SGN, Naval Ravikant of Venture Hacks, Chris Sacca of Lowercase Capital, Aydin Senkut of Felicis Ventures, and Russ Siegelman.

OnTheAir

Seed Round in 2012
OnTheAir is a developer of an innovative online video streaming platform that enables content creators to engage with their audience through live video interactions. The platform allows hosts to schedule and promote their shows via a unique URL and integrated social media tools. During a live broadcast, viewers can participate by sending text messages or clicking a "Call In" button to join the host on stage. This process includes an equipment check and preview for the viewer, ensuring they are ready to participate. Hosts can monitor requests from viewers and select participants for split-screen conversations, allowing for dynamic interactions that enhance the viewing experience. OnTheAir effectively modernizes the concept of radio call-in shows, making it accessible for a digital audience.

Just.me

Series A in 2011
Just.me, Inc., established in 2011 and headquartered in Palo Alto, California, operates a mobile and social network. It offers a free, unified mobile messaging platform that combines features from various apps, such as texting, email, voice messages, and multimedia sharing, into a single application. Users can save, share, or publish memories, messages, or posts with unlimited photos, videos, voice, and text. The app, currently in beta for iPhone and under development for Android, also has a web version with reduced publishing features. Just.me stands out by giving users control over their information and messages, as it sits on the smartphone address book, allowing users to decide who sees each shared message.

Airship

Series C in 2011
Airship empowers brands to create seamless mobile-first customer experiences. Since 2009, it has pioneered technologies like push notifications and mobile wallet boarding passes. Today, its platform unifies experiences across apps, websites, email, SMS, and more. It offers a no-code editor for swift experience creation, AI-driven journeys, app store optimization, and customer journey orchestration.

PullString

Series A in 2011
PullString, Inc. is an entertainment and technology company based in San Francisco, California, that specializes in creating interactive applications for computer conversation with characters. Founded in 2011 and originally known as ToyTalk, the company offers the PullString Platform, which combines design and artificial intelligence to enable the development of conversation-based narratives across various media. This platform supports a wide range of applications, including voice and text interactions on major conversational platforms such as Facebook Messenger and Amazon Alexa. PullString's technology is utilized in diverse sectors, including entertainment, customer service, and gaming, allowing companies to create engaging conversational experiences. Notable projects include interactive characters like Hello Barbie and experiences related to popular franchises such as Call of Duty. The company focuses on empowering users to design, prototype, and publish engaging voice applications effectively.

Just.me

Seed Round in 2011
Just.me, Inc., established in 2011 and headquartered in Palo Alto, California, operates a mobile and social network. It offers a free, unified mobile messaging platform that combines features from various apps, such as texting, email, voice messages, and multimedia sharing, into a single application. Users can save, share, or publish memories, messages, or posts with unlimited photos, videos, voice, and text. The app, currently in beta for iPhone and under development for Android, also has a web version with reduced publishing features. Just.me stands out by giving users control over their information and messages, as it sits on the smartphone address book, allowing users to decide who sees each shared message.

410 Labs

Series A in 2011
410 Labs, Inc. is a technology company based in Baltimore, Maryland, founded in 2010. The company specializes in developing applications that enhance communication and information access. Its flagship product, Chuck, is an iPhone application designed for managing email more effectively. In addition to Chuck, 410 Labs has created other tools such as Replyz, which facilitates interactions with helpful individuals, and Shortmail, which aims to simplify and improve the email experience. The company focuses on utilizing message cleanup technologies that allow users to manage their communications more efficiently, including the ability to delete large volumes of messages simultaneously. Through its innovative applications, 410 Labs seeks to transform how people communicate and access information.

Message Bus

Series A in 2011
Mail Bypass, Inc., doing business as Message Bus, provides a cloud-native application service for enabling and powering messaging across email and mobile channels. Its service enables enterprises and application developers to deliver transactional and marketing messages, including emails, SMS, push mails, and social messages. The company was incorporated in 2010 and is based in Corte Madera, California.

Yobongo

Seed Round in 2011
Yobongo is a mobile communication startup that focuses on enabling authentic interactions among users in close proximity. Currently in private beta testing, the company offers an iPhone application that facilitates chatroom-like environments for nearby individuals to connect. By emphasizing real identities and requiring users to provide genuine photos and names, Yobongo aims to foster meaningful conversations and relationships in a digital age where superficial connections are common. The service leverages the capabilities of mobile devices, such as real-time communication and location awareness, to create a more engaging and enjoyable communication experience. Yobongo seeks to redefine how people interact on their mobile devices, prioritizing authenticity and real-world connections.

Desk.com

Series B in 2011
Desk.com is an online customer service software and support ticket help desk application designed for small businesses and rapidly growing companies. Founded in 2009 and based in San Francisco, California, it provides a multi-channel support platform that facilitates communication through email, social media, chat, discussion boards, and phone support. The company offers a self-service portal that includes support articles, community-driven questions and answers, and a personalized dashboard for tracking interactions. Additionally, Desk.com features configurable widgets to showcase relevant content and updates. As a subsidiary of Salesforce.com, it aims to enhance customer support experiences by equipping businesses with essential collaboration tools and a mobile application to address customer inquiries effectively.

Airship

Series B in 2010
Airship empowers brands to create seamless mobile-first customer experiences. Since 2009, it has pioneered technologies like push notifications and mobile wallet boarding passes. Today, its platform unifies experiences across apps, websites, email, SMS, and more. It offers a no-code editor for swift experience creation, AI-driven journeys, app store optimization, and customer journey orchestration.

Tello Applications

Seed Round in 2010
Tello is committed to helping companies improve customer service by providing real-time insight into the customer experience. With Tello™ mobile and social applications in hand, people everywhere can express their satisfaction with recent experiences and purchases. Tello then aggregates these sentiments and provides additional analysis. Using Tello, businesses of all sizes can continuously improve service by engaging customers in conversation, resolving issues, and monitoring employee ratings, comments, and analytics. Tello was founded in 2010 in Palo Alto, California by experienced entrepreneur Joe Beninato. Tello is backed by a world-class group of early-stage investors, including Jon Callaghan of True Ventures, Ron Conway of SV Angel, Mark Goines, Dave McClure of 500 Startups, Eric Paley of Founder Collective, Shervin Pishevar of SGN, Naval Ravikant of Venture Hacks, Chris Sacca of Lowercase Capital, Aydin Senkut of Felicis Ventures, and Russ Siegelman.

Desk.com

Series A in 2010
Desk.com is an online customer service software and support ticket help desk application designed for small businesses and rapidly growing companies. Founded in 2009 and based in San Francisco, California, it provides a multi-channel support platform that facilitates communication through email, social media, chat, discussion boards, and phone support. The company offers a self-service portal that includes support articles, community-driven questions and answers, and a personalized dashboard for tracking interactions. Additionally, Desk.com features configurable widgets to showcase relevant content and updates. As a subsidiary of Salesforce.com, it aims to enhance customer support experiences by equipping businesses with essential collaboration tools and a mobile application to address customer inquiries effectively.

Socialcast

Series B in 2010
Socialcast is a prominent provider of enterprise collaboration software designed to enhance real-time communication among employees. The company offers solutions that combine traditional intranet features with social networking technology, enabling employees to expand, create, and share knowledge effectively within the organization. Socialcast's software can be deployed either on-premise or on-demand, utilizing activity streams to improve information awareness and productivity across the workforce.

Airship

Series A in 2010
Airship empowers brands to create seamless mobile-first customer experiences. Since 2009, it has pioneered technologies like push notifications and mobile wallet boarding passes. Today, its platform unifies experiences across apps, websites, email, SMS, and more. It offers a no-code editor for swift experience creation, AI-driven journeys, app store optimization, and customer journey orchestration.

Socialcast

Series A in 2009
Socialcast is a prominent provider of enterprise collaboration software designed to enhance real-time communication among employees. The company offers solutions that combine traditional intranet features with social networking technology, enabling employees to expand, create, and share knowledge effectively within the organization. Socialcast's software can be deployed either on-premise or on-demand, utilizing activity streams to improve information awareness and productivity across the workforce.
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