TrustYou

TrustYou is a travel technology company that specializes in analyzing and aggregating millions of online reviews and opinions from various sources. It provides hotels, intermediaries, and destinations with actionable insights to enhance guest experiences and improve reputation management.

Benjamin Jost

Co-Founder, Co-Owner and CEO

2 past transactions

CheckMate

Acquisition in 2016
CheckMate is a technology provider focused on enhancing communication between hotels and their guests through a white-labeled platform. By enabling real-time, personalized interactions, CheckMate allows travelers to manage their hotel experience before arrival, including submitting room preferences, notifying hotels of arrival times, and receiving alerts about their room status. The platform streamlines check-in processes, allowing guests to bypass front desk lines and facilitating revenue generation through upsell offers. It integrates seamlessly with existing hotel property management systems without requiring new hardware, development, or installation costs. Partner hotels pay a monthly fee for access to CheckMate's service, which aids in promoting special offers and improving overall guest satisfaction. Additionally, the platform can be utilized by travel agents and distribution partners, who can enhance their service by leveraging CheckMate's insights on room preferences. This comprehensive approach not only improves the guest experience but also strengthens the brand promise of participating hotels.

ReviewAnalyst

Acquisition in 2011
ReviewAnalyst is an online application designed to help hotels effectively manage their online reputation. The platform monitors and aggregates feedback from leading Online Travel Agencies, hotel review sites, and prominent social media platforms, including Twitter, Facebook, YouTube, and others. By providing comprehensive insights into customer reviews and social media interactions, ReviewAnalyst enables hotels to understand public sentiment and make informed decisions to enhance guest experiences and improve their overall reputation in the competitive hospitality industry.
Spot something off? Help us improve by flagging any incorrect or outdated information. Just email us at support@teaserclub.com. Your feedback is most welcome.