TrustYou

CheckMate is a technology provider focused on enhancing communication between hotels and their guests through a white-labeled platform. By enabling real-time, personalized interactions, CheckMate allows travelers to manage their hotel experience before arrival, including submitting room preferences, notifying hotels of arrival times, and receiving alerts about their room status. The platform streamlines check-in processes, allowing guests to bypass front desk lines and facilitating revenue generation through upsell offers. It integrates seamlessly with existing hotel property management systems without requiring new hardware, development, or installation costs. Partner hotels pay a monthly fee for access to CheckMate's service, which aids in promoting special offers and improving overall guest satisfaction. Additionally, the platform can be utilized by travel agents and distribution partners, who can enhance their service by leveraging CheckMate's insights on room preferences. This comprehensive approach not only improves the guest experience but also strengthens the brand promise of participating hotels.

ReviewAnalyst is an online application designed to assist hotels in managing their online reputation effectively. The platform monitors feedback and information from leading Online Travel Agencies, hotel review sites, and prominent social media platforms, including Twitter, Facebook, YouTube, and FourSquare. By consolidating this data, ReviewAnalyst enables hotels to gain insights into customer perceptions and address any concerns promptly, thereby enhancing their service quality and overall guest satisfaction.