Humankind
Acquisition in 2024
Humankind operates as a Conversational Commerce SaaS platform that enables brands and retailers to offer personalized, human-led selling experiences through SMS. This innovative approach represents a new sales channel that enhances shopper engagement and significantly boosts conversion rates, achieving increases between 500% and 1,500%, along with higher average order values. The platform utilizes advanced communication technology, including built-in AI and natural language processing, to manage numerous customer interactions efficiently. By providing hyper-personalized expert recommendations, Humankind allows businesses to deliver tailored shopping experiences akin to having a personal consultant, such as a stylist or dietician, accessible via text message. This model not only enhances customer satisfaction and loyalty but also allows brands to turn this service into a profitable channel without the need for free offerings.
Timekit
Acquisition in 2020
Timekit Inc. is a software company that specializes in providing a platform for online booking experiences tailored for designers and developers. Established in 2015 and based in San Francisco, California, Timekit offers a suite of tools, including a synchronization engine, real-time availability engine, and booking engine, to facilitate scheduling and booking operations. Its platform aids in managing various activities such as customer meetings, service appointments, in-store visits, interview scheduling, office hours, and room bookings. By offering unified APIs, Timekit enables developers to seamlessly integrate robust booking functionalities into marketplaces, mobile applications, online stores, and subscription services. The company serves a diverse clientele across the United States and internationally, and it operates as a subsidiary of Tulip Retail, Inc. since late 2020.
Blueday
Acquisition in 2020
Blueday, Inc. is a Boston-based company established in 2017, specializing in the development of The Blueday Store Revenue Management system, a scalable software as a service (SaaS) solution designed to help retailers optimize their sales performance. This innovative system empowers store managers by linking corporate growth strategies to specific, actionable metrics that can be measured daily. By aligning store operations with real-time sales data, Blueday enables retailers to identify missed opportunities, enhance conversion rates, and increase average transaction size. With over 25 years of experience in retail consulting under The Yacobian Group, Blueday leverages deep industry knowledge to transform retail environments into highly effective sales spaces where customers are motivated to make purchases. As a subsidiary of Tulip Retail, Inc., Blueday continues to enhance its offerings and support retailers in achieving their business objectives.