WNS (Holdings) Limited is a prominent global business process outsourcing company that provides a wide range of services to over 200 clients across various industries, including travel, insurance, banking, manufacturing, retail, logistics, healthcare, and utilities. The company specializes in business process management, offering services such as finance and accounting, customer care, technology solutions, research and analytics, as well as industry-specific back-office and front-office processes. WNS employs more than 25,000 professionals and operates 29 delivery centers worldwide, with a significant presence in North America, particularly the United States, as well as in the UK, Australia, and various European and African countries. This global reach allows WNS to deliver operational excellence combined with deep domain expertise to meet the diverse needs of its clients.
Kipi.bi helps businesses overcome data gaps and deliver rapid insights at scale. Kipi.bi helps businesses in breaking down divisions and reaping the benefits of unified data. It collaborates with enterprises to create bespoke solutions that make data cloud ambitions a reality. Using Snowflake, Kipi.bi helps clients say goodbye to complex data solutions and hello to the modern world of cloud elasticity.
The Smart Cube
Acquisition in 2022
The Smart Cube Limited, established in 2003 and headquartered in London, UK, is a global professional services firm specializing in research and analytics. It caters to a wide range of industries, including retail, pharmaceuticals, energy, technology, and financial services, among others. The company offers tailored, high-value business and investment research, along with data analytics solutions. Its services encompass category management, CPO decision support, financial services research, corporate strategy consulting, marketing strategy, and management consulting. The Smart Cube also provides Amplifi PRO, a digital platform offering procurement intelligence and decision-making tools for category managers.
OptiBuy
Acquisition in 2022
Optibuy is an international consultancy that focuses on procurement management across various sectors, including telecommunications, facility management, insurance, banking, and automotive. The company offers procurement consultancy services that assist organizations in implementing advanced IT tools for supply chain management. By doing so, Optibuy helps clients transform costs into value through smart procurement solutions, process mining, cost optimization, procurement outsourcing, and global sourcing. Their expertise enables businesses to enhance efficiency and achieve better financial outcomes in their procurement processes.
Vuram
Acquisition in 2022
Vuram is a provider of global hyper-automation services that focuses on low-code enterprise automation. The company specializes in business process management, robotic process automation, optical character recognition, document processing AI, machine learning, and analytics. By integrating these services, Vuram aims to enhance the automation of complex business processes, helping organizations improve the speed and accuracy of their operations. Its offerings are designed to streamline workflows and support businesses in achieving greater efficiency and effectiveness in their tasks.
HealthHelp
Acquisition in 2017
HealthHelp Inc. is a specialty benefits management company based in Houston, Texas, with additional offices in Albany, New York, and Annapolis, Maryland. Established in 1994, it provides a range of services focused on key healthcare specialties, including cardiology, oncology, radiology, emergency medicine, sleep care, and pain management. By collaborating with payors and healthcare providers, HealthHelp ensures that patients receive appropriate care in the right setting and at the right time. The company's evidence-based programs aim to improve patient outcomes while driving sustainable cost savings in the healthcare sector. HealthHelp has been operating as a subsidiary of WNS (Holdings) Limited since 2017.
Denali Sourcing Services
Acquisition in 2017
Denali Sourcing Services, Inc., founded in 1996 and headquartered in Bellevue, Washington, is a prominent provider of strategic procurement business process management solutions. As a subsidiary of WNS (Holdings) Ltd., Denali specializes in delivering global sourcing and procurement services to leading brands across various sectors, including High-Tech, Retail, Banking and Financial Services, Utilities, and Healthcare. The company offers comprehensive Source-to-Contract (S2C) solutions, which encompass Category Management, Strategic Sourcing, Contract and Supplier Management, and Spend Analytics. Denali has developed a proprietary technology system for conducting spend analytics, alongside a procurement value management and tracking platform known as SmarTrak, enabling clients to optimize their procurement processes effectively.
Value Edge Research Services
Acquisition in 2016
Value Edge Research Services Pvt. Ltd. is a business research and analytics company specializing in the pharmaceutical, biotechnology, and medical devices industries. It operates the Integrate Edge platform, a cloud-based competitive intelligence tool that consolidates data from various proprietary and public sources, enabling clients to access customized competitive analytics. The company offers a range of services, including business intelligence, data analytics, market assessments, competitive intelligence solutions, business development support, and specialty healthcare services. Additionally, Value Edge provides digital solutions such as mobile applications, e-Learning modules, and web platforms. Founded in 2009 and headquartered in Noida, India, with offices in the United States, Switzerland, and Germany, the firm has built a reputation for delivering high-quality, cost-effective research and analytics tailored to global life science clients. As of June 2016, it operates as a subsidiary of WNS (Holdings) Ltd.
Fusion Outsourcing Services
Acquisition in 2012
Fusion Outsourcing Services is a business process outsourcing provider based in Cape Town, South Africa. The company specializes in a range of services including contact center operations, consumer care, and business continuity solutions. Catering to both South African and international clients, Fusion Outsourcing Services aims to enhance operational efficiency and customer engagement through its tailored outsourcing solutions.
BizAps
Acquisition in 2008
Business Application Associates Ltd was formed in 2001 by three highly experienced SAP business consultants who held the vision to provide business consulting and SAP expertise at a level that not only met but surpassed the expectations of their clients. In a short space of time our reputation for providing excellence has enabled the business to grow and the scope of our services to expand. They have gained significant experience in rolling out global SAP templates to implement shared service centres for multinational organisations and have a core of highly experienced SAP finance consultants to support this. Additionally, they develop and deliver SAP Packaged Services which are fixed price, fixed scope products delivering business process efficiencies. The majority of these currently exist within the purchase to pay and order to cash business process areas.
Marketics Technologies
Acquisition in 2007
Marketics Technologies is a marketing analytics company that specializes in providing solutions for marketers to effectively integrate and utilize data for informed decision-making. The company offers a range of services, including marketing analytics to address business challenges, marketing data services that focus on co-creating practices for everyday analytics, and marketing technology services aimed at developing tools for process automation. Additionally, Marketics Technologies provides consulting and knowledge process outsourcing services, all designed to help marketers extract valuable insights from their data. By developing innovative tools and technologies, the company enables organizations to leverage their data's potential, ultimately enhancing their marketing strategies and operational efficiency.
Trinity Partners
Acquisition in 2005
Trinity Partners, Inc is a U.S.-based provider of process and technology-enabled solutions to financial institutions that enable them to reduce their costs of operations while improving the quality and productivity of services. Trinity is purpose-built to deliver solutions that span Business Process Outsourcing (BPO) and Information Technology (IT) delivery services targeted to specific verticals, such as mortgage banking. Trinity enables its clients to extend current capabilities and build value-added services by providing global access to resources and diverse skill sets, including best practices in multiple process and technology domains.
WNS Assistance
Acquisition in 2002
WNS Assistance is a prominent claims management company based in the UK, specializing in insurance claims for commercial fleet clients, brokers, and insurers. The company offers comprehensive property, motor, and legal claims management services, focusing on delivering efficient end-to-end solutions. By streamlining the claims process, WNS Assistance aims to reduce processing times and minimize the risk of errors, thereby enhancing the overall experience for its clients, which include both blue-chip insurers and various broker businesses.
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