Investors in Customer Service

Founder Collective is a seed-stage venture capital fund, built by a collection of successful entrepreneurs. The firm is headquartered in New York City and Cambridge, but makes investments all over the world. With $50M under management, the fund is focused on East coast investments. Founder Collective is industry agnostic, but the firm prefers companies that have an information technology component.

Battery Ventures is a private equity and venture capital investment firm specializing in seed, start-up, early and late stage ventures, leveraged buy-outs, acquisitions, growth equity, PIPES, spin-outs, roll-ups, later stage, take private transactions, mid-market buyouts, special situations, expansion deals, secondary transactions, and distressed situations. The firm seeks to invest in companies of all stages. The firm specializes in equity and debt investments in technology driven companies. It primarily invests in the following sectors: web infrastructure; e-commerce; internet; internet applications; digital marketing technologies; social applications; mobile applications and services; healthcare information technology; mobile development platforms; consumer internet; digital media; information and data services; software as a service; healthcare; content management and monetization; data collection and analysis technologies; enterprise software; enterprise IT; green IT; analytics; interactive multiplayer gaming; next generation financial products and transaction systems; IT infrastructure; online marketplaces, social media, network monitoring and management, mobile data, data centers, wired/wireless service providers, media, financial services and technologies; marketing services; technology enabled businesses and services; process control automation; specialty retail; media; education; clean technology; fintech, communications infrastructure; analytical instrumentation for laboratory applications; advanced technology; security; communication services; and infrastructure technologies focusing in the areas of big data, cloud computing infrastructure, open source, data center management, networking including networking for virtualized and cloud environment, virtualization, storage, disaster recovery, and semiconductors. For private equity investments, the firm focuses on companies operating in cleantech, software; financial services; technology enabled businesses; IT services and outsourcing; communications components, systems, and services; and industrial technology sectors. It also invests in, cable infrastructure; network and wireless infrastructure; security software and services; computing and storage infrastructure; application software; e-commerce products and services and retail; consumer technology; energy; and materials industries. The firm seeks to invest in companies globally and specifically based in United States; Canada; China; Europe; North America; India (focused on the, consumer finance; consumer internet; mobile; software; technology enabled services; BPO / ITES; components, infrastructure and communications services; and clean technology sectors); and Israel (focused on the, advanced materials and clean technology; communications services and infrastructure; financial services and technology enabled businesses; and semiconductors and components sectors). It seeks to make investments globally. It primarily invests between $5 million and $50 million over the life of the investment and has the ability to invest up to $100 million. The firm invests between $0.05 million and $50 million in seed and early stage investments or more in late stage or expansion investments. In case of private equity and buyout investments the firm can invest over $100 million equity in companies with revenues between $5 million and $200 million with an EBITDA from negative to $25 million. In case of investments in India, the firm invests $1 million to $10 million in early stage investments and between $20 million and $100 million in growth stage investments. It primarily acts as the lead institutional investor in its investments and also syndicates investments. The firm seeks to take board membership in its portfolio companies. It usually takes a minority or majority stake in its companies. It also invests private equity in undervalued companies. The firm invests about 20 percent of its funds to private equity. Battery Ventures was founded in 1983 and is based in Boston, Massachusetts with additional offices in Boston, Menlo Park, California; Herzliya, Israel; London, United Kingdom; Mumbai, India; New York City, New York and San Francisco, California.

Archetype Ventures is a venture capital firm specializing in incubation. It was founded on December 12, 2013 and is based in Tokyo, Japan.

Founded in 2010, BOLDstart Ventures is a New-York based private equity firm, targeting early-stage investments in technology companies in the United States.

Global Founders Capital Management GmbH is a venture capital firm specializing in seed, early, growth, emerging growth, mid venture and late ventures. The firm focuses on investing in the equity of young technology companies. It prefers to invest in internet, software, Fintech, e-commerce and wireless projects. The firm invests globally with a focus on Southeast Asia, Middle East, North Africa, Vietnam, Colombia, Europe, the United States, and China. The firm prefers to invest between €0.01 million ($0.01 million) and €10 million ($12.9 million). The firm invests between €0.1 million ($0.137 million) and €1 million ($1.38 million) during the seed stage, €1 million ($1.38 million) and €3 million ($4.14 million) during the early stage, and €3 million ($4.14 million) and €8 million ($11.03 million) during the growth stage. It prefers to be the lead investor and have a board seat in its portfolio companies. Global Founders Capital Management GmbH was founded in 2006 and is based in Luxembourg City, Luxembourg. It operates as a subsidiary of Rocket Internet AG.

Founded in 1992, Advantage Capital Partners is a venture capital firm specialised in equity and debt investments. The firm has worked with state and federal economic organisations to invest in small businesses and in low income areas.

Since 1999, Redpoint has partnered with visionary founders to create new markets and redefine existing ones. We invest in startups across seed, early and growth phases and we’re proud to have backed over 465 companies with 140 IPOs and M+As, including 2U, HomeAway, Heroku, Netflix, PureStorage, Twilio and Zendesk. In total, Redpoint manages $4 billion across multiple funds.

Founded in 2009, East Ventures is a Tokyo-headquartered investment firm with an office in Singapore and Indonesia, targeting early-stage technology companies. EV Growth is a joint venture between East Ventures, SMDV and YJ Capital that focuses on providing growth capital to startups in Indonesia and the rest of Southeast Asia with an industry agnostic focus. The joint venture was started in March 2018.

Convergys Corporation, a subsidiary of Concentrix, is a global company founded in 1998, headquartered in Cincinnati, Ohio. It provides customer management services across various industries including communications, technology, financial services, healthcare, and more. The company offers solutions throughout the customer lifecycle such as sales, customer service, technical support, and collection, as well as contact center technology and analytics. With operations in 140 contact centers worldwide, Convergys focuses on providing security, compliance, and fraud solutions, as well as personalized care and agent productivity to enhance customer experience and retention in today's competitive markets.

The Techstars Dubai Accelerator in partnership with GINCO is expanding Techstars’ presence in the Middle East. GINCO is a full service general contracting firm, covering the full lifecycle of the construction process from concept to execution and supervision. Dubai is known for their leadership in technology innovation. Pioneering entrepreneurs leading innovative companies solving challenges in transportation, construction, wellness, IoT, robotics, & beyond should apply, no matter your location.