UserTesting

UserZoom provides an integrated platform for UX research and Experience Insights Management, enabling digital teams to conduct qualitative and quantitative user research, remote usability testing, and ongoing measurement of digital experiences. Through its software and services, the company helps organizations embed user research into the design process, delivering actionable insights to improve websites and apps. Founded in 2007, UserZoom operates globally to support researchers and designers in creating data-driven, user-centered digital products.

Handrail is an information technology company founded in 2015 and headquartered in Coralville, Iowa. It focuses on providing a research platform specifically designed by UX researchers for their peers, facilitating the planning, collection, and sharing of research findings. The platform serves as an intuitive qualitative user research tool, allowing for end-to-end collaborative research processes. It supports various applications such as customer discovery, concept testing, and usability assessments, thereby enhancing the rigor of research and deepening customer insights for UX researchers.

UserMuse is a market research service that specializes in assisting B2B technology companies and UX agencies in recruiting user testers tailored to their specific target niches. The company facilitates the recruitment of panels for product usability testing and in-depth interviews based on various criteria, including industry, professional roles, and the tools utilized by potential testers. By allowing users to set their own hourly rates as experts-for-hire, UserMuse enables businesses to leverage specialized knowledge for their projects. This approach supports UX designers, product managers, and marketers in developing and continually enhancing their products to meet the needs of their corporate clients effectively.