Vonage Holdings

Jumper.ai is a conversational commerce and customer engagement platform that enables businesses to connect with customers across various social messaging and web channels, including WhatsApp, iMessage, SMS, and Facebook Shops. By integrating human conversations, guided chats, and Natural Language Processing, the platform facilitates sales consultations, payment processing, and consumer insights gathering. Jumper.ai serves prominent brands such as Unilever, L'Oréal, and Disney, providing tools for direct-to-consumer interactions and experiential commerce. Its AI-driven application enhances the online shopping experience by tracking user preferences and facilitating instant purchase transactions through social networking sites, allowing users to buy and sell products seamlessly. Through these offerings, Jumper.ai empowers brands to engage effectively with their customers and streamline the e-commerce process.

Over.ai, established in 2014 and headquartered in Tel Aviv, Israel, specializes in developing voice-based artificial intelligence solutions for businesses and contact centers. The company's core product is an AI-powered agent capable of natural conversation across multiple languages, enabling automation of repetitive tasks and allowing human agents to focus on complex, judgment-based interactions. As of August 2019, Over.ai operates as a subsidiary of Vonage Holdings Corp., aiming to facilitate workflow streamlining in the shift towards AI-driven operations.

NewVoiceMedia Limited is a UK-based technology company that specializes in cloud contact center solutions. Established in 1998, the company offers software that enables businesses to manage and route calls efficiently, support remote workforces, and integrate seamlessly with CRM systems. Its solutions include inbound call centre software, mobile and home working capabilities, disaster recovery services, and more. With offices across Europe, Australia, and the United States, NewVoiceMedia serves over 750 customers worldwide, helping them enhance sales and customer service. As of late 2018, the company operates as a subsidiary of Vonage Holdings Corp.

TokBox is a provider of a cloud-based platform that facilitates the integration of live interactive video, voice, and messaging capabilities into web and mobile applications. The company offers a proprietary OpenTok video platform, which enables users to engage in one-to-one calls as well as complex large-scale broadcasts. TokBox's services include customizable and flexible APIs that leverage advanced video, audio, and networking technology, ensuring an optimal user experience across various browsers and devices. Additionally, the company supports unified communications and contact centers, making its platform suitable for a wide range of commercial applications.

Nexmo offers cloud communication APIs enabling businesses to connect with customers via voice and SMS globally. With direct carrier connections to over 1,700 carriers across 235 countries, Nexmo improves customer experiences through reliable communication. It serves various industries, including travel, finance, and e-commerce, with notable clients like Airbnb and Alibaba.

iCore Networks, Inc. is a provider of hosted unified communications and cloud application solutions tailored for businesses in the United States. Founded in 2001 and based in McLean, Virginia, the company specializes in a range of services including Internet phone systems, instant messaging, email, web collaboration, and contact center solutions. iCore also offers infrastructure-as-a-service, virtual desktop solutions, disaster recovery, and outsourced IT services. Its proprietary CloudFUZN platform integrates various communication services, allowing businesses to efficiently virtualize their operations in the cloud while minimizing costs associated with traditional systems. The company supports its offerings with comprehensive consulting services, including IT audits and network evaluations. iCore Networks operates as a subsidiary of Vonage Holdings Corporation, further extending its capabilities in delivering state-of-the-art voice, data, and video collaboration tools to clients.

gUnify is a technology company based in Los Angeles, California, specializing in cloud communication solutions. The company focuses on integrating phone systems with customer relationship management (CRM) systems and Google applications, enabling sales and support teams to automate call logging directly into their CRM. By streamlining this process, gUnify enhances operational efficiency and provides management with improved visibility into daily activities. Their innovative software solutions facilitate seamless communication and collaboration within organizations, making it easier for teams to manage customer interactions and data.

SimpleSignal is a provider of cloud-based Unified Communications and hosted PBX services, catering primarily to small and medium-sized businesses in the United States and Canada, while also serving a growing international clientele. The company specializes in delivering IP phone applications and cloud collaboration tools, enhancing communication through innovative integrations with platforms such as Facebook, LinkedIn, and Salesforce.com. With offices located in Denver, Colorado, and Dana Point, California, SimpleSignal has established a reputation for offering a comprehensive suite of voice, video, mobile, and application services through a network of indirect channel partners, ensuring a reliable and effective communication infrastructure for its users.

Telesphere is a provider of business phone and Internet services, specializing in converged voice and data solutions delivered over a private Internet protocol network. Headquartered in the Phoenix, Arizona area, the company offers innovative services such as FaxMail, which enables users to send and receive faxes via email clients, and Speak2Dial, allowing users to access a company's directory through voice prompts from their office or mobile phones. Founded by a team with a strong background in telecommunications, including experience with Cellular One/ATT Wireless, Nextel, and others, Telesphere serves a diverse customer base across 40 states in the United States, striving to deliver smarter communication solutions for businesses.

Founded in 2005, Vocalocity specializes in Voice over Internet Protocol (VoIP) communication services for small businesses. Its core offering, VocalocityPBX, is a hosted service that provides the reliability of traditional PBX systems with additional features and potential cost savings.