PlumChoice

PlumChoice is a technical services provider specializing in white-label solutions for cloud and Internet of Things (IoT) companies. Founded in 2001 and headquartered in Lowell, Massachusetts, PlumChoice offers a range of services including 24/7 support, pre-purchase consultation, installation, configuration, onboarding, product integration, migration, problem resolution, and ongoing usage assistance. The company's solutions are designed to enhance customer experiences, reduce returns, increase adoption, drive revenue, control costs, and foster brand loyalty. PlumChoice serves both large enterprises, including Fortune 1000 manufacturers and retailers, as well as small businesses and individual consumers.

Christine Phaneuf

Senior Vice President, Operations

2 past transactions

TiFiC

Acquisition in 2011
TiFiC AB, founded in 1999 and headquartered in Gothenburg, Sweden, specializes in support automation and self-service solutions. The company offers a range of enterprise and consumer tools designed to enhance technical customer support and streamline IT migration projects. Key products include Helpdesk Booster, which aids helpdesk staff by automatically gathering relevant computer information, and the Support Automation Suite, which resolves known errors in end-user environments. Additionally, TiFiC provides Migration Suite for IT migration projects, featuring tools like Tific Ready, Tific Steady, and Tific Go to assist employees through the migration process. The company also offers mobile solutions such as the Mobile Acceleration Platform, supporting various mobile devices. TiFiC serves enterprises, IT service providers, mobile phone vendors, operators, and hardware and software vendors, leveraging artificial intelligence to improve support quality and reduce costs.

Everon Technology Services

Acquisition in 2010
Everon Technology Services, LLC is a provider of information technology services tailored for small and medium-sized businesses across the United States. Established in 2003 and headquartered in Boston, Massachusetts, with an office in Broomfield, Colorado, the company specializes in managed IT services such as personal computer, server, and network management, as well as chief technical officer services. In addition to these managed services, Everon offers on-demand IT solutions that encompass maintenance, help desk support, and strategic planning, along with hosted solutions and disaster recovery planning. The company also delivers integrated web management services, including content management and search engine optimization, alongside data protection services for backup and recovery of critical data. Furthermore, Everon provides security services, business technology purchasing assistance, and infrastructure management, catering to a diverse clientele that includes non-profit organizations, professional service firms, and consumer companies.
Spot something off? Help us improve by flagging any incorrect or outdated information. Just email us at support@teaserclub.com. Your feedback is most welcome.