Enjoy Technology
Acquisition in 2022
Enjoy Technology, Inc. is a retail company that specializes in the sale of entertainment products, including smartphones, speakers, home theaters, tablets, computers, cameras, drones, and gaming devices. Founded in 2014 and headquartered in Menlo Park, California, with additional operations in New York City, Enjoy Technology utilizes a technology-driven platform to transform the shopping experience by delivering products directly to customers' homes. The company operates on-demand mobile stores, allowing customers to receive personalized service and products tailored to their needs. Despite its innovative approach to retail, Enjoy Technology has faced significant challenges and filed for Chapter 11 bankruptcy.
Jiminy
Acquisition in 2020
Jiminy is a company that develops a parenting awareness application aimed at helping parents monitor and understand their children's lives. Founded in 2017 and based in Tel Aviv, Israel, the application provides alerts and insights into various aspects of a child's online activities, including potential issues such as bullying, cyberbullying, eating disorders, exposure to adult content, and substance use. By offering features like fun facts and weekly reports, Jiminy enables parents to engage more effectively with their children, fostering better communication and support. The platform is designed to empower parents to be proactive in addressing their children's needs and challenges.
uBreakiFix
Acquisition in 2019
uBreakiFix is a prominent electronics repair company headquartered in Orlando, Florida, founded in 2009. The company specializes in repairing a wide range of devices, including mobile phones, tablets, computers, and game consoles, addressing issues such as cracked screens, water damage, and software malfunctions. uBreakiFix prides itself on its commitment to quality service, offering free diagnostics and utilizing high-grade parts to ensure repairs meet manufacturer standards. With a network of locations across the United States and additional offices in Perrysburg, Ohio, the company also provides franchise opportunities. uBreakiFix aims to deliver timely repairs, often completing services while customers wait, and backs its work with a 90-day warranty, reinforcing customer satisfaction and loyalty.
Simplr Solutions Inc. is a customer service provider focused on e-commerce companies, offering an innovative outsourced solution tailored to their specific needs. Founded in 2017 and based in San Francisco, the company leverages machine learning and artificial intelligence technologies to analyze customer service histories and frequently asked questions, streamlining the customer support process. By integrating chatbots, human agents, and an AI-powered platform, Simplr disrupts traditional contact center models, delivering cost-effective and efficient customer experiences. This approach not only enhances client engagement but also positions customer experience as a strategic priority for businesses, ultimately driving revenue growth.
Soluto
Acquisition in 2013
Soluto is a comprehensive support and digital protection service based in Tel Aviv, founded in 2008. The company offers an application designed to alleviate technology-related frustrations by helping users understand and optimize their devices and services. Through a combination of a mobile app, web portal, and proactive communication, Soluto enables users to contact expert technicians for assistance. The service includes features such as actionable email alerts to notify users of potential issues, offline cloud-based support that can address problems even when devices are shut down, and detailed insights on asset management and activity. This approach allows users to efficiently manage their technology, saving time and reducing stress.
Lumitrend
Acquisition in 2006
Lumitrend, Inc. is a mobile application developer based in San Mateo, California, with additional offices in Las Vegas. Founded in 2002, the company specializes in creating software solutions that allow users to back up their mobile phone content seamlessly. Its key products include CellBackup, which enables automatic backups of contacts, calendars, pictures, ringtones, wallpapers, and videos without requiring additional equipment or wired connections. Another offering, CellSynx, provides automatic synchronization of contacts, calendars, tasks, and notes for enhanced mobile phone protection. Additionally, Ringvault allows clients to wirelessly store, access, and back up an unlimited number of ringtones and wallpapers. Lumitrend serves a diverse customer base, including carriers, OEMs, contact management providers, web services, and individual consumers. As of 2006, Lumitrend operates as a subsidiary of NEW Asurion.