AppTek
AppTek is a technology company specializing in advanced language processing solutions, including automatic speech recognition, machine translation, text-to-speech, and natural language understanding. Serving a diverse range of industries such as media, entertainment, call centers, government, and enterprise, AppTek leverages cutting-edge artificial intelligence and machine learning technologies to deliver real-time and batch processing capabilities. The company's platform, developed by a team of expert scientists and engineers, supports a wide variety of languages and dialects, providing clients with the tools to transcribe, translate, and synthesize speech effectively. AppTek's offerings are designed to meet the needs of organizations seeking to enhance their communication and operational efficiency through innovative language technologies.
Ignite-TEK
Acquisition in 2019
Ignite-TEK, LLC is a company specializing in customer experience solutions that leverage advanced technology to enhance interactions between businesses and their customers. Based in McLean, Virginia, Ignite-TEK offers a comprehensive platform that includes tools for analyzing customer behavior and providing various engagement channels. These tools feature an interactive voice response system, real-time chat and video capabilities, a social engagement platform for direct consumer interactions across social networks, and communication options through web, email, and SMS. Additionally, the company provides LucidVueCX, a customer analytics platform designed to extract insights that improve the overall customer experience. By utilizing proprietary automatic speech recognition technology, Ignite-TEK aims to create memorable and effective customer engagements for e-commerce businesses.
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