AppTek
AppTek specializes in AI-driven human language technologies, offering automatic speech recognition, machine translation, large language models, natural language understanding, and text-to-speech solutions. Serving diverse industries worldwide, AppTek's platform delivers real-time streaming and batch speech technology solutions, supporting a wide range of languages and dialects.
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Ignite-TEK
Acquisition in 2019
Ignite-TEK, LLC is a company specializing in customer experience solutions that leverage advanced technology to enhance interactions between businesses and their customers. Based in McLean, Virginia, Ignite-TEK offers a comprehensive platform that includes tools for analyzing customer behavior and providing various engagement channels. These tools feature an interactive voice response system, real-time chat and video capabilities, a social engagement platform for direct consumer interactions across social networks, and communication options through web, email, and SMS. Additionally, the company provides LucidVueCX, a customer analytics platform designed to extract insights that improve the overall customer experience. By utilizing proprietary automatic speech recognition technology, Ignite-TEK aims to create memorable and effective customer engagements for e-commerce businesses.
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