8X8
8x8 is a leading provider of cloud-based unified communications and virtual contact center solutions, serving approximately 2.5 million users across over 40,000 organizations worldwide. The company offers a unified platform that facilitates omnichannel communication, enabling employees to interact seamlessly through voice, video, text, chat, and contact centers. 8x8's Software as a Service solutions replace traditional on-site systems, enhancing communication efficiency for businesses. In addition to its software offerings, the company generates revenue from the sale of hardware and professional services that support its integrated technology platform. With a significant portion of its revenue coming from the United States, 8x8 has established itself as a leader in the industry, holding over 125 patents and receiving recognition from Gartner for its excellence in Unified Communications as a Service for eight consecutive years.
Top Stages
14 past transactions
Fuzebox
Acquisition in 2022
Fuze is a global cloud communications and collaboration software platform for the enterprise.
Fuze, an 8x8 company
Acquisition in 2021
Fuze Digital Solutions, LLC is a provider of a cloud-based unified communications platform that enhances productivity and collaboration within enterprises. The platform, known as Fuze Suite, offers various features including business voice communications, video conferencing, and a suite of tools for customer care and engagement. These tools encompass a community knowledge base, case management, chat, feedback management, and online reporting, all designed to foster customer loyalty through effective communication. Founded in 2002 and originally known as ThinkingPhones, Fuze serves a diverse clientele, including organizations like Careerbuilder.com and Oregon Health & Sciences University. The company is headquartered in Boston, Massachusetts, with additional offices in major cities across North America and Europe, positioning itself as a key player in the unified communications market.
Callstats.io
Acquisition in 2020
Callstats.io is a Finnish company established in 2014 that specializes in communication software aimed at enhancing video call performance analytics. The company's SaaS product enables software developers to efficiently set up, build, and scale communications applications by providing real-time monitoring and management of each endpoint's performance. By integrating with various third-party SDKs and popular PaaS solutions, callstats.io simplifies the addition of centralized call monitoring capabilities to WebRTC applications. Recognized as a Cool Vendor in Unified Communications by Gartner, callstats.io plays a crucial role in improving the quality of real-time media communication for developers.
8x8 International Pte
Acquisition in 2019
Wavecell is a developer of a cloud communications platform that aims to simplify real-time communications for businesses. The platform provides various cloud-based communication APIs, including SMS services, push notifications, and voice and video capabilities. By integrating these solutions, Wavecell enables enterprises to enhance their customer experience and foster better connections with their clients. This focus on improving communication tools positions Wavecell as a significant player in the realm of cloud communications, catering to the evolving needs of modern businesses.
Jitsi
Acquisition in 2018
Jitsi is an open-source video conferencing platform that offers secure connections for users across various browsers and devices. The platform consists of a suite of projects, including Jitsi Videobridge and Jitsi Meet, which facilitate internet-based conferences. Jitsi's framework allows for the easy development and deployment of customized video conferencing solutions. Additionally, the community surrounding Jitsi enhances its functionality by contributing features such as audio integration, dial-in capabilities, recording, and simulcasting. As a community-driven initiative, Jitsi continues to evolve, providing robust and adaptable video communication tools for its users.
Sameroom
Acquisition in 2017
Sameroom is an online platform to help teams communicate with users on different chat platforms. It provides real-time interoperability between Slack and other chat systems through virtual tubes or by giving users the ability to connect multiple teams together on all different services. Sameroom was launched by Andrei Soroker and Peter Hizalev in March 2015 and is based in Oakland, California.
Quality Software Corporation
Acquisition in 2015
Quality Software Corporation delivers large-vocabulary continuous speech recognition speech analytics solutions. The Company provides call and screen recording, categorization, trend analysis, and PCI compliance solutions. Quality Software serves customers worldwide.
DXI
Acquisition in 2015
DXI is an innovative solution provider in the contact center market. EasyContactNow, DXI's product, enables customers to easily try, buy, deploy, and adapt services without the complexity and constraints experienced with traditional systems.
Voicenet Solutions
Acquisition in 2013
Voicenet Solutions is a prominent provider of cloud-based business telephony and communications services in the United Kingdom. Specializing in hosted VoIP and telecommunications, the company caters to mid-sized, multi-location businesses, offering tailored solutions to enhance their communication capabilities. Notable clients include London Overground Rail Operations, which manages the London Overground train service, and Empire Cinemas, both of which benefit from Voicenet's reliable and efficient services.
Contactual
Acquisition in 2011
Contactual is a leading provider of hosted contact center solutions, established in 2000. The company offers its OnDemand Contact Center, a software as a service model that allows organizations to efficiently manage customer interactions without the need for extensive hardware installation or complex software maintenance. This model enables businesses to pay only for the services they require, facilitating simple implementation and operational flexibility. Additionally, Contactual provides a Business Continuity Assurance service, which ensures disaster recovery by maintaining a duplicate of existing contact center operations in a secure data center. With its patented skills-based routing algorithm and several other patent-pending technologies, Contactual distinguishes itself in the evolving landscape of contact center technology.
Zerigo
Acquisition in 2011
Zerigo is a cloud infrastructure provider based in San Jose, California, offering a range of intuitive and user-friendly services. The company specializes in managed DNS services, virtual private servers, and enterprise cloud servers, along with VMware View desktop as a service (DaaS). Zerigo also includes built-in server monitoring capabilities, native IPv6 support for its DNS and VPS offerings, and a REST API for DNS management. Through its focus on delivering best-in-class cloud solutions, Zerigo aims to simplify cloud operations for its clients.
Central Host
Acquisition in 2010
Central Host is a provider of web hosting services, established by a team of experienced industry professionals and consultants. The company focuses on delivering a web hosting environment characterized by high availability and performance, similar to those utilized by managed services organizations for Fortune 500 clients. With extensive expertise in managing IT infrastructures for leading financial institutions, Central Host offers a range of services, including website hosting, domain management, and information technology infrastructure management. Additionally, the company specializes in information storage and retrieval services tailored to meet the needs of financial and software development companies.
Odisei S.A.
Acquisition in 1999
Odisei S.A. is a developer of carrier based Internet protocol private branch exchange (IP-PBX) software solutions for managing voice over IP (VoIP) networks.
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