8x8 is a leading provider of cloud-based unified communications and virtual contact center solutions, serving approximately 2.5 million users across over 40,000 organizations worldwide. The company offers a unified platform that facilitates omnichannel communication, enabling employees to interact seamlessly through voice, video, text, chat, and contact centers. 8x8's Software as a Service solutions replace traditional on-site systems, enhancing communication efficiency for businesses. In addition to its software offerings, the company generates revenue from the sale of hardware and professional services that support its integrated technology platform. With a significant portion of its revenue coming from the United States, 8x8 has established itself as a leader in the industry, holding over 125 patents and receiving recognition from Gartner for its excellence in Unified Communications as a Service for eight consecutive years.
Wavecell is a developer of a cloud communications platform that aims to simplify real-time communications for businesses. The platform provides various cloud-based communication APIs, including SMS services, push notifications, and voice and video capabilities. By integrating these solutions, Wavecell enables enterprises to enhance their customer experience and foster better connections with their clients. This focus on improving communication tools positions Wavecell as a significant player in the realm of cloud communications, catering to the evolving needs of modern businesses.
Jitsi is a powerful, open-source, community-driven video conferencing platform that securely connects users across browsers and devices. Jitsi is a set of open-source projects that allows you to easily build and deploy secure videoconferencing solutions. At the heart of Jitsi are Jitsi Videobridge and Jitsi Meet, which let you have conferences on the internet, while other projects in the community enable other features such as audio, dial-in, recording, and simulcasting.
Mariana, Inc. operates a software-as-a-service (SaaS) platform designed for targeted business-to-business (B2B) demand generation, utilizing deep learning technology to identify and convert prospects. Founded in 2013 and based in Palo Alto, California, the company offers products such as Prospect IQ, which identifies new prospects not actively searching, and Conversion IQ, which nurtures and converts leads already in the sales funnel. Mariana's innovative approach to B2B marketing reverses traditional methods by prioritizing the identification of the right buyers before creating tailored marketing content. This model streamlines the lead generation process, significantly reducing the costs associated with acquiring prospects. Mariana leverages a comprehensive database of real-time data points to understand each prospect's needs and preferences, ensuring that marketing efforts are precisely targeted across multiple channels and delivered at the optimal time. The company emerged from stealth mode in late 2015 and has seen significant revenue growth since then, indicating strong market demand for its unique marketing solution.
Sameroom is an online platform to help teams communicate with users on different chat platforms. It provides real-time interoperability between Slack and other chat systems through virtual tubes or by giving users the ability to connect multiple teams together on all different services. Sameroom was launched by Andrei Soroker and Peter Hizalev in March 2015 and is based in Oakland, California.
Quality Software Corporation
Acquisition in 2015
Quality Software Corporation delivers large-vocabulary continuous speech recognition speech analytics solutions. The Company provides call and screen recording, categorization, trend analysis, and PCI compliance solutions. Quality Software serves customers worldwide.
DXI Ltd.
Acquisition in 2015
DXI is an innovative solution provider in the contact center market. EasyContactNow, DXI's product, enables customers to easily try, buy, deploy, and adapt services without the complexity and constraints experienced with traditional systems.
Contactual specializes in hosted contact center solutions, offering a modern alternative to traditional call centers that typically require significant hardware installations and complex software maintenance. The company provides its OnDemand Contact Center as a software-as-a-service model, allowing organizations to manage customer interactions efficiently without the burden of large upfront investments. This approach enables users to pay only for the services they require, ensuring flexibility and ease of implementation. Additionally, Contactual offers Business Continuity Assurance, a disaster recovery service that helps contact centers prepare for outages by duplicating existing interactive voice response systems and call processing operations. Established in 2000, Contactual is recognized for its innovative technologies, including a patented skills-based routing algorithm and a patent-pending Advanced Virtual Tenant Architecture, which differentiate it in the market.
Zerigo is a cloud infrastructure provider based in San Jose, California, offering a range of services designed for ease of use. The company specializes in managed DNS services, virtual private servers (VPS), and enterprise cloud servers. Zerigo also provides VMware View Desktop as a Service (DaaS) and incorporates built-in server monitoring tools to enhance operational efficiency. Additionally, the company supports native IPv6 for both DNS and VPS services, and offers a REST API for its DNS solutions. As part of 8x8, Inc., Zerigo aims to deliver reliable cloud services that cater to the needs of various businesses.
Central Host is a web hosting service provider founded by a team of experienced industry professionals and consultants. The company aims to deliver high availability and performance features comparable to those offered by managed services organizations for Fortune 500 clients. With extensive experience in managing IT infrastructures for Fortune 50 financial institutions, Central Host specializes in website hosting, domain management, and information technology infrastructure management. Additionally, the company offers information storage and retrieval services tailored to the needs of financial and software development companies, leveraging expertise from leading technology providers.
Odisei S.A.
Acquisition in 1999
Odisei S.A. is a developer of carrier based Internet protocol private branch exchange (IP-PBX) software solutions for managing voice over IP (VoIP) networks.
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