8X8
8x8 is a leading provider of cloud-based unified communications and virtual contact center solutions, serving approximately 2.5 million users across over 40,000 organizations worldwide. The company offers a unified platform that facilitates omnichannel communication, enabling employees to interact seamlessly through voice, video, text, chat, and contact centers. 8x8's Software as a Service solutions replace traditional on-site systems, enhancing communication efficiency for businesses. In addition to its software offerings, the company generates revenue from the sale of hardware and professional services that support its integrated technology platform. With a significant portion of its revenue coming from the United States, 8x8 has established itself as a leader in the industry, holding over 125 patents and receiving recognition from Gartner for its excellence in Unified Communications as a Service for eight consecutive years.
Top Stages
Past deals in Meeting Software
Fuze, an 8x8 company
Acquisition in 2021
Fuze Digital Solutions, LLC is a provider of a cloud-based unified communications platform that enhances productivity and collaboration within enterprises. The platform, known as Fuze Suite, offers various features including business voice communications, video conferencing, and a suite of tools for customer care and engagement. These tools encompass a community knowledge base, case management, chat, feedback management, and online reporting, all designed to foster customer loyalty through effective communication. Founded in 2002 and originally known as ThinkingPhones, Fuze serves a diverse clientele, including organizations like Careerbuilder.com and Oregon Health & Sciences University. The company is headquartered in Boston, Massachusetts, with additional offices in major cities across North America and Europe, positioning itself as a key player in the unified communications market.
Callstats.io
Acquisition in 2020
Callstats.io is a Finnish company established in 2014 that specializes in communication software aimed at enhancing video call performance analytics. The company's SaaS product enables software developers to efficiently set up, build, and scale communications applications by providing real-time monitoring and management of each endpoint's performance. By integrating with various third-party SDKs and popular PaaS solutions, callstats.io simplifies the addition of centralized call monitoring capabilities to WebRTC applications. Recognized as a Cool Vendor in Unified Communications by Gartner, callstats.io plays a crucial role in improving the quality of real-time media communication for developers.
DXI
Acquisition in 2015
DXI is an innovative solution provider in the contact center market. EasyContactNow, DXI's product, enables customers to easily try, buy, deploy, and adapt services without the complexity and constraints experienced with traditional systems.
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