AppWorks

Founded in 2010, AppWorks is a Taipei-based venture capital firm that invests in seed and early-stage startups across Southeast Asia. The firm focuses on sectors such as artificial intelligence, internet of things, web3, and blockchain. Additionally, it offers acceleration services to support its portfolio companies.

Jack An

Analyst

Joseph Chan

Partner

Alyssa Chen

Principal

Nice Cheng

Partner

Norman Chi

Analyst

Past deals in E-commerce

Jiraffe

Series E in 2024
Founded in 2014, Jiraffe operates online platforms that facilitate price comparisons and transactions for iPhone repairs, parts replacement, and smartphone purchases. Headquartered in Tokyo, Japan, the company aims to empower customers with informed buying decisions.

Orderfaz

Non Equity Assistance in 2024
Orderfaz is a payment and commerce enablement platform focused on enhancing online sales conversion rates for brands and sellers in the growing social commerce sector. The company provides a sales platform that includes an order form and a mobile keyboard service, designed to streamline the transaction process and optimize feature use for faster transaction closures. By reducing transaction fees and offering greater control over digital operations, Orderfaz empowers merchants to maximize sales opportunities through social commerce platforms, thereby improving overall sales performance in the dynamic Indonesian market.

ShipAny

Non Equity Assistance in 2024
ShipAny is a smart logistics gateway for e-commerce that connects multiple e-commerce platforms with a wide range of logistics service providers. The platform enables merchants to self-register, top up shipping fees, and submit shipping orders through a single account, with automated workflows such as order submission to providers, pickup scheduling, and generation of waybills. It supports 20+ e-commerce platforms and offers turnkey plugins for major platforms, plus a unified logistics API to connect different providers. It offers diverse delivery options including door-to-door, smart lockers, convenience stores, cold-chain, 24/7 delivery, and international cross-border shipping. Real-time rate quotation and comparison based on parcel size, weight, and destination are provided. Additional features include automated order processing, real-time tracking, and warehouse integration for inventory management and order fulfilment, all under consolidated billing. The service aims to simplify e-commerce logistics and improve delivery reliability and customer experience across Asia.

Borong

Non Equity Assistance in 2024
Borong is a B2B eCommerce platform that connects suppliers and retailers for efficient sourcing and trading of consumer-packaged goods. It enables retailers to source products directly from wholesalers, manufacturers, and principals, digitize sales orders, and track inventories, thereby maximizing distribution.

Return Helper

Non Equity Assistance in 2024
Return Helper is a logistics platform that simplifies cross-border ecommerce returns for both sellers and buyers. Catering to ecommerce merchants in the Asia-Pacific region, the company provides a cost-effective return solution for markets in the United States, United Kingdom, Europe, and Australia. By integrating shipping carriers, third-party warehouses, sales channels, and aftermarket services, Return Helper streamlines the return process and related activities for online retailers. This optimization not only reduces costs and maximizes sales but also enhances the buyer's return experience, fostering customer loyalty. The company's data-driven approach ensures that merchants save time and resources while contributing to environmental sustainability through efficient return management.

ABConvert

Non Equity Assistance in 2024
ABConvert is an A/B testing platform that enables Shopify store owners to conduct real‑time experiments on pricing, content, shipping rates, and free shipping thresholds. The tool simplifies the testing process by providing analytics and live testing capabilities, allowing users to make data‑driven decisions that increase revenue, improve conversion rates, and optimize overall store performance.

Qoala

Series C in 2024
Qoala is an InsureTech company founded in 2018 and based in Jakarta Selatan, Indonesia. It specializes in providing online insurance services for various needs, including flight and train delays, phone screen damages, and e-commerce logistics. By leveraging advanced technologies such as big data, machine learning, Internet of Things (IoT), and blockchain, Qoala aims to transform the insurance landscape in Indonesia. The company collaborates with major e-commerce and travel platforms to offer innovative insurance products that enhance customer experiences.

Qoala

Series B in 2023
Qoala is an InsureTech company founded in 2018 and based in Jakarta Selatan, Indonesia. It specializes in providing online insurance services for various needs, including flight and train delays, phone screen damages, and e-commerce logistics. By leveraging advanced technologies such as big data, machine learning, Internet of Things (IoT), and blockchain, Qoala aims to transform the insurance landscape in Indonesia. The company collaborates with major e-commerce and travel platforms to offer innovative insurance products that enhance customer experiences.

PopChill

Seed Round in 2022
PopChill is a luxury fashion marketplace that leverages artificial intelligence for authentication technology. The company focuses on creating a social eCommerce platform dedicated to the second-hand trade of fashion items. By enabling users to share their fashion styles and sell idle items, PopChill fosters a community-driven approach to sustainable fashion. This innovative platform not only promotes the buying and selling of pre-owned luxury goods but also enhances trust among users through advanced AI-driven verification processes.

iSeller

Series B in 2021
Founded in Jakarta Raya, Indonesia in 2016 by Jimmy Petrus, iSeller is a mission-driven company dedicated to empowering millions of Indonesian SMEs through technology and digital adoption. Its platform offers tools for in-store and online sales management, including point-of-sale systems, online store creation, order management, payment processing, digital invoicing, and integrations with online marketplaces and delivery services.

GoBuddy

Non Equity Assistance in 2020
GoBuddy develops an online business software suite that enables companies of all sizes to efficiently manage operations. Key features include e-commerce, e-ticketing, appointment scheduling, live streaming, and customer engagement tools.

Fabelio

Series C in 2020
Fabelio is a design-focused e-commerce platform based in Indonesia, specializing in high-quality furniture and home decor. The company collaborates with local designers to create original pieces and partners with reputable factories to ensure good craftsmanship at competitive prices. Fabelio's platform allows customers to browse a diverse selection of furniture for various spaces, including living rooms, dining areas, bedrooms, and workspaces. The company emphasizes customer satisfaction by offering attractive services such as free same-day delivery and a two-year warranty on all products. With plans to expand throughout Southeast Asia, Fabelio aims to enhance the home furnishing experience by connecting buyers with unique, well-designed products.

Omnichat

Seed Round in 2020
Omnichat Limited, established in 2019 and headquartered in Kowloon, Hong Kong, operates an omnichannel chat commerce platform designed to enhance sales and conversion for retail and e-commerce businesses. The company's platform integrates various social messengers like WhatsApp, Line, Instagram, and Facebook Messenger, enabling brands to provide seamless Sales, Marketing, and Customer Service across multiple channels. Omnichat offers a web-based messaging CRM and marketing automation services, facilitating omnichannel messaging and conversational marketing strategies for its clients.

ShopBack

Series A in 2017
ShopBack is a leading online shopping platform in Southeast Asia that focuses on enhancing consumer purchasing decisions through cashback and rewards. Operating in several countries including Singapore, Malaysia, Indonesia, the Philippines, Thailand, and Taiwan, the company facilitates over 1,000 orders per hour by offering up to 30% cashback on purchases made through its platform. With a portfolio of over 1,300 merchant partners such as Uber, Expedia, and Lazada, ShopBack provides consumers with curated deals while simultaneously delivering effective marketing solutions for its business partners. The company is recognized for its impact in the industry, having received multiple awards, including accolades for Best Start-up and Best Innovative Infocomm Products at the Singapore Infocomm Technology Federation Awards, as well as the Emerging Enterprise Award, highlighting its role in enriching the shopping experience for consumers.

KKday

Series A in 2016
KKday is an online travel platform that connects travelers with authentic local tours and activities worldwide. Founded in 2014 and based in Taipei, Taiwan, the platform offers a diverse selection of in-destination experiences across many countries and cities, enabling users to search, discover, and book activities. It also provides tools for travel suppliers to manage products and fulfill orders, supporting their digital transformation. Through curated experiences, KKday emphasizes off-grid and unique activities, simplifying discovery and booking for travelers.

Johomy

Seed Round in 2016
Founded in 2014, Johomy is an online shopping site.

17Life

Series A in 2016
17Life is a leading online-to-offline (O2O) platform based in Taipei, Taiwan, specializing in the sale of group discount vouchers. The company aims to enhance the consumer shopping experience by offering an accessible e-commerce marketplace that caters to diverse lifestyle needs. By integrating both online and offline services, 17Life effectively meets the demands of modern consumers for recreational activities and everyday purchases. The platform collaborates with major partners, such as Shin Kong Mitsukoshi, to create a comprehensive ecosystem that facilitates intelligent shopping anytime and anywhere.

UrMart

Seed Round in 2016
UrMart, founded in 2015, operates an e-commerce platform dedicated to providing a curated selection of high-quality breakfast cereals and healthy snacks. The company focuses on offering a variety of products, including oatmeal, cereals, nuts, dried fruits, honey, and jam, aimed at busy individuals seeking nutritious meal options. With a commitment to promoting a dynamic and healthy lifestyle, UrMart has achieved significant market success, reaching a monthly turnover exceeding 10 million Taiwan dollars and selling thousands of kilograms of products. The company's core team utilizes strong data analysis capabilities to understand consumer preferences and enhance its offerings, positioning UrMart as a leading online destination for healthy breakfast solutions in Taiwan.

KKday

Series A in 2016
KKday is an online travel platform that connects travelers with authentic local tours and activities worldwide. Founded in 2014 and based in Taipei, Taiwan, the platform offers a diverse selection of in-destination experiences across many countries and cities, enabling users to search, discover, and book activities. It also provides tools for travel suppliers to manage products and fulfill orders, supporting their digital transformation. Through curated experiences, KKday emphasizes off-grid and unique activities, simplifying discovery and booking for travelers.

91APP

Series A in 2015
91APP, established in 2012 and headquartered in Taipei, Taiwan, specializes in developing and marketing customized applications for small merchants in Taiwan. The company is a leading provider of omnichannel commerce solutions, offering brand-owned shopping apps and websites that enable retailers to engage with customers across multiple platforms, driving direct-to-consumer e-commerce growth and enhancing operational efficiency.

Uitox

Series B in 2014
Uitox Corporation is a Taiwan-based provider of e-commerce tools designed for brands and suppliers to establish and manage their online stores. Founded in 2012, the company specializes in offering a comprehensive suite of services that includes e-commerce website development, warehouse management, logistics, payment processing, and cross-border sales solutions. Uitox enables suppliers to upload their products to its cloud platform, where they undergo category mapping and pricing adjustments before being made available on various e-commerce sites globally. The company manages the entire fulfillment process, including customs duties and translation services, to ensure a seamless shopping experience for consumers. With a growing team of over 300 employees, Uitox has expanded its reach to multiple countries, positioning itself as a significant player in the global e-commerce landscape.

Fandora

Series A in 2014
Fandora is a Taiwanese business established in 2013, operating an online shopping platform that curates and sells unique merchandise featuring illustrations from over 2,600 local creators. With a catalog of more than 70,000 works, Fandora connects these artists with consumers, providing exposure for creators and customized products for buyers at affordable prices. The company facilitates commercialization by offering illustration merchandise through its online shop, Fandora Shop. Since its inception, Fandora has collaborated with thousands of illustrators and designers, generating over NT$10 million in sales.

Kuo Brothers

Series B in 2014
Kuobrothers Corp operates in the e-commerce retail sector, primarily focusing on the B2B2C market. The company encompasses non-store online retailing and online trading platform operations, with the majority of its revenue generated from non-store online retailing. Kuobrothers diversifies its income through various product sales, including daily necessities, electronics, fresh food, and leisure items. Additionally, the company provides platform and management services to customers as an agent, allowing it to recognize net income from these services. This multifaceted approach enables Kuobrothers to maintain a robust presence in the competitive e-commerce landscape.

bring4U

Angel Round in 2013
bring4U, which develops a background for purchasing agents, integrates operating indicators accumulated on major platforms, accurately analyses the market, systematically operates online stores, and more. It is a purchasing media matching platform.

iChannels

Seed Round in 2013
iChannels is a digital marketing platform that facilitates partnerships between advertisers and affiliates, catering to various sectors, including e-commerce, online gaming, and financial services. The company specializes in performance marketing, offering solutions such as Cost Per Action, Cost Per Sale, and Cost Per List services. With a network of 50,000 affiliates, iChannels creates substantial impressions and enhances brand reputation. The platform also delivers personalized marketing strategies and valuable insights into customer behavior, thereby enabling businesses to boost sales and effectively manage customer relationships through interactive, creative, and social media marketing techniques.

Kuo Brothers

Series A in 2013
Kuobrothers Corp operates in the e-commerce retail sector, primarily focusing on the B2B2C market. The company encompasses non-store online retailing and online trading platform operations, with the majority of its revenue generated from non-store online retailing. Kuobrothers diversifies its income through various product sales, including daily necessities, electronics, fresh food, and leisure items. Additionally, the company provides platform and management services to customers as an agent, allowing it to recognize net income from these services. This multifaceted approach enables Kuobrothers to maintain a robust presence in the competitive e-commerce landscape.

Tagtoo

Series A in 2012
Tagtoo is a start-up specializing in big data, machine learning, and artificial intelligence solutions, aimed at enhancing the advertising strategies of brands and agencies. The company offers a platform designed to optimize advertisements specifically for the e-commerce sector. By leveraging first-party data, Tagtoo helps clients gain valuable user insights, particularly in light of increasing restrictions on third-party data. Its platform employs advanced algorithms to analyze advertising data, facilitating real-time bidding and remarketing efforts. This approach enables e-commerce sellers to effectively import accurate customer data and improve the conversion rates of their advertising budgets.

Beautymemo

Angel Round in 2012
Beautymemo provides a platform for users to browse the works of manicurists and share nail art with others. They allows consumers to directly buy using a web browser or a mobile app.

GoodLife

Angel Round in 2010
GoodLife is a provider of a website that offers a daily deals information platform. Their platform allows clients to experience steep cuisine and spa services at a reduced cost while also providing a variety of deals for salons, restaurants, transportation, drug stores, cafes, and other associated industries. Users can purchase offers from many companies and online merchants directly on their websites.
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