Cogito

Cogito is a technology company focused on improving the emotional intelligence of phone professionals through the use of artificial intelligence and machine learning. Its innovative software analyzes various behavioral signals during voice interactions, offering real-time coaching to agents and assessing customer experience throughout each call. This system is designed to strengthen human connections, helping enterprises enhance relationships with customers, boost sales performance, and improve the overall quality of service provided. By leveraging behavioral science, Cogito aims to transform the way organizations engage with their clientele.