Servion Global Solutions

Servion Global Solutions Ltd. specializes in customer interaction management solutions for organizations across various industries, including BFSI, healthcare, and retail. The company provides consulting services that help clients understand their business strategies and identify gaps in customer interaction, along with designing effective solutions to address these issues. Additionally, Servion offers managed services that enhance operational support and access to advanced technologies, allowing businesses to adapt to changing conditions while reducing costs. Its comprehensive platform encompasses technology consulting, contact center intelligence, outbound interaction management, workforce management, quality monitoring, and customer behavior analytics. This broad range of services enables clients to optimize their customer interaction channels through various touchpoints, such as phone, email, chat, and social media. Established in 1991 and headquartered in Chennai, India, Servion has expanded its presence with offices worldwide.