ToumAI Analytics
Pre Seed Round in 2025
ToumAI Analytics is a software development company specializing in AI-based multilingual voice technology aimed at transforming customer services. The company focuses on voice analytics and real-time reporting, leveraging artificial intelligence to comprehend customer behavior and gather feedback in seven African languages. By deploying multilingual voice bots, ToumAI Analytics enables its clients to provide efficient and inclusive services for all customers, regardless of their language or ability. This innovative approach allows organizations to enhance customer engagement and improve service delivery across diverse demographics.
Callyope
Seed Round in 2023
Callyope is a technology company focused on enhancing brain health monitoring through human-centered solutions. By developing a speech-based platform that utilizes natural language processing and signal processing techniques, Callyope enables caregivers to monitor patients' brain functionality more effectively. The platform allows for a detailed examination of patients' verbal productions, providing valuable insights that help identify relapses and inform treatment decisions. Ultimately, Callyope aims to improve the quality of life for patients while also contributing to a reduction in re-hospitalization rates.
Locuta specializes in developing advanced callbot solutions aimed at automating the conversational customer experience. The company designs artificial intelligence bots that function as virtual teleconsultants, capable of processing requests in multiple languages. Their callbots and chatbots seamlessly integrate with telephone platforms and customer relationship management systems, allowing virtual agents to respond to inquiries and support requests effectively. Utilizing dialogue management based on automatic learning, Locuta assesses the automation potential of customer call centers by analyzing production audio recordings. This enables businesses to enhance their customer service operations and streamline order management within e-commerce environments.
Sensivic
Seed Round in 2022
Sensivic is a developer of advanced audio detection technologies aimed at enhancing security and video surveillance systems. The company specializes in real-time intelligent audio detectors that can identify various sound events, including power tools, audible incivilities, and gunshots. These products are designed for integration into existing security systems, thereby improving their efficiency and effectiveness in monitoring indoor and outdoor environments. Sensivic's innovative solutions leverage artificial intelligence, machine learning, and edge computing, catering to the needs of communities, businesses, and institutions seeking robust safety measures. Through its focus on intelligent audio detection, Sensivic aims to provide cutting-edge tools that significantly boost the performance of security systems.
Vivoka is a specialist in artificial intelligence and speech recognition, focusing on revolutionizing human-technology interaction through voice-enabled solutions. The company develops an innovative platform that utilizes voice commands to enhance the intuitiveness, efficiency, and accessibility of technology interactions. Vivoka's offerings include a comprehensive development kit known as the Voice Development Kit, which serves as an aggregator of various voice technologies, allowing users to access multiple functionalities through a single software program. This versatility enables businesses across numerous industries, including electronics manufacturing and software development, to implement tailored voice-based services that meet evolving market demands. By positioning itself at the forefront of voice recognition technology, Vivoka aims to facilitate a seamless integration of voice capabilities into everyday applications.
Snips is an artificial intelligence voice platform that specializes in providing offline, privacy-focused conversational interfaces for enterprises and developers. Founded in 2013 by three PhDs, the company operates in Paris, New York, and Tokyo. Its technology enables voice interactions without sending data to the cloud, ensuring user privacy while maintaining enterprise-grade performance. Snips' platform incorporates on-device automated speech recognition, hotword detection, natural language understanding, and dialog management, allowing businesses to create tailored voice commands and understand user context through various inputs such as location and calendar. This innovation positions Snips at the forefront of the embedded voice revolution, simplifying human interactions with connected devices across diverse hardware integrations.
Allo-Media
Angel Round in 2015
Allo-Media is a French technology company founded in 2011 that specializes in enhancing sales and customer loyalty through advanced conversation analytics. Utilizing its proprietary AI Vocal Cookie technology, Allo-Media transforms customer calls into actionable marketing data insights. The platform offers call tracking, automatic natural language recognition, and speech analytics, which help businesses understand customer profiles, needs, and complaints by analyzing voice interactions. With approximately twenty specialized directories, including Allo-Médecins.fr and Allo-Réparateurs.fr, the company connects prospects with local professionals, generating qualified leads. By continually refining its technology, Allo-Media provides businesses with valuable insights that improve customer engagement and response strategies.
Vocalcom
Private Equity Round in 2014
Vocalcom, founded in 1995 and based in Paris, France, specializes in developing cloud-based contact center software designed to enhance customer engagement across multiple channels. With over 550,000 users, Vocalcom's solutions are utilized by more than 3,500 companies, including major brands such as McDonald's and Disney. The company offers a comprehensive suite of products, including predictive dialers, live chat applications, and speech recognition software, allowing businesses to streamline operations, optimize customer interactions, and improve sales effectiveness. Vocalcom's software facilitates seamless communication through various channels, such as voice, text, and social media, enabling personalized customer service experiences. By alleviating the burdens of traditional IT infrastructure, Vocalcom empowers organizations to increase productivity and reduce operational costs. Its commitment to user-friendly design and functionality positions Vocalcom as a leading provider of customer engagement technology, catering to diverse industries, including telemarketing and debt collection, while maintaining compliance with industry standards.