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ToumAI Analytics is a software development company specializing in AI-based multilingual voice technology aimed at transforming customer service experiences. The company offers voice analytics, real-time analytics, and reporting services, utilizing AI to comprehend customer behavior and gather feedback in seven African languages. By deploying multilingual voice bots, ToumAI Analytics enables businesses to provide efficient and inclusive services, ensuring that all customers receive support regardless of their language or ability.

Locuta specializes in developing callbot solutions that automate customer interactions through conversational AI. Their technology enables efficient handling of customer inquiries across multiple languages, utilizing advanced dialogue management based on machine learning. By analyzing production audio recordings, Locuta identifies the potential for automation within customer call centers, enhancing service efficiency. The company offers a range of virtual agents, including call bots, chatbots, and messaging bots, which seamlessly integrate with telephone platforms and customer relationship management systems. This allows these virtual agents to address customer questions, support requests, and manage operations within e-commerce environments, thereby improving the overall customer experience.

Sensivic specializes in developing real-time intelligent audio detection technology aimed at enhancing security and video surveillance systems. The company offers a range of products, including sound event detectors, automatic detectors for power tools, audible incivility detectors for enclosed spaces, sound shock detectors, and gunshot detectors. These products are designed for integration into control panels, providing improved efficiency and performance for existing indoor and outdoor protection systems. Sensivic's innovations serve various sectors, including communities, businesses, and institutions, by leveraging advanced techniques in artificial intelligence, machine learning, and edge computing to elevate security measures.

Vivoka specializes in artificial intelligence and speech recognition, aiming to enhance human-technology interaction through innovative voice-enabled solutions. The company has developed a platform that leverages voice commands to make technology interactions more intuitive and efficient. Its offerings include features such as speech enhancement, voice control, voice synthesis, and authentication, which are designed to cater to various industries, including electronics manufacturing and software development. Vivoka’s flagship product, the Voice Development Kit (VDK), aggregates multiple voice technologies into a single software solution, simplifying the development process for businesses by providing a unified interface and support for diverse voice-based services. This approach reflects Vivoka's commitment to addressing the evolving needs of the market and facilitating the democratization of voice recognition technology.

Snips is an artificial intelligence voice platform specializing in on-device voice recognition technology that prioritizes user privacy by processing voice data locally, without relying on cloud services. Founded in 2013 by three PhDs, the company provides enterprises and developers with offline conversational interfaces that enhance interactions with products. Its platform includes features such as hotword detection, speech recognition, natural language understanding, and dialog management, allowing businesses to tailor custom voice commands and gain insights into user context through data analysis. With a focus on low power consumption and compatibility with various hardware, Snips aims to simplify human-device communication and lead the embedded voice revolution. The company operates from offices in Paris, New York, and Tokyo.

Allo-Media is a French technology company founded in 2011 that specializes in enhancing sales and customer loyalty through advanced conversation analytics. Utilizing its proprietary AI Vocal Cookie technology, Allo-Media transforms customer calls into actionable marketing data insights. The platform offers call tracking, automatic natural language recognition, and speech analytics, which help businesses understand customer profiles, needs, and complaints by analyzing voice interactions. With approximately twenty specialized directories, including Allo-Médecins.fr and Allo-Réparateurs.fr, the company connects prospects with local professionals, generating qualified leads. By continually refining its technology, Allo-Media provides businesses with valuable insights that improve customer engagement and response strategies.

Vocalcom, founded in 1995 and based in Paris, France, specializes in developing innovative contact center software that enhances customer interactions and sales effectiveness. With over 3,500 clients, including notable companies like McDonald's and Disney, Vocalcom's solutions are designed to improve productivity and streamline operations across various communication channels, such as voice, text, email, social media, and video. Their cloud-based technology offers a user-friendly interface that supports efficient customer engagement, allowing businesses to provide personalized service while minimizing operational costs. Key products include Hermes .Net for video call management, predictive dialer algorithms for optimizing outbound campaigns, and Natural Language speech recognition software for managing voice dialogues. Vocalcom also offers consulting, training, and support services, making it a comprehensive solution for contact centers in various industries, including telemarketing and sales force management. The company's international presence extends through subsidiaries in several countries, enhancing its ability to serve diverse markets.