Bpifrance

ToumAI Analytics specializes in software development, offering voice analytics, real-time analytics, and reporting services. Its AI-driven multilingual voice technology enables businesses to make data-driven decisions, enhance customer service performance, and ensure inclusivity regardless of language or ability.

Callyope is a technology company focused on enhancing brain health monitoring through human-centered solutions. By developing a speech-based platform that utilizes natural language processing and signal processing techniques, Callyope enables caregivers to monitor patients' brain functionality more effectively. The platform allows for a detailed examination of patients' verbal productions, providing valuable insights that help identify relapses and inform treatment decisions. Ultimately, Callyope aims to improve the quality of life for patients while also contributing to a reduction in re-hospitalization rates.

Locuta specializes in developing advanced callbot solutions aimed at automating the conversational customer experience. The company designs artificial intelligence bots that function as virtual teleconsultants, capable of processing requests in multiple languages. Their callbots and chatbots seamlessly integrate with telephone platforms and customer relationship management systems, allowing virtual agents to respond to inquiries and support requests effectively. Utilizing dialogue management based on automatic learning, Locuta assesses the automation potential of customer call centers by analyzing production audio recordings. This enables businesses to enhance their customer service operations and streamline order management within e-commerce environments.

Sensivic is a developer of advanced audio detection technologies aimed at enhancing security and video surveillance systems. The company specializes in real-time intelligent audio detectors that can identify various sound events, including power tools, audible incivilities, and gunshots. These products are designed for integration into existing security systems, thereby improving their efficiency and effectiveness in monitoring indoor and outdoor environments. Sensivic's innovative solutions leverage artificial intelligence, machine learning, and edge computing, catering to the needs of communities, businesses, and institutions seeking robust safety measures. Through its focus on intelligent audio detection, Sensivic aims to provide cutting-edge tools that significantly boost the performance of security systems.

Vivoka specializes in artificial intelligence and speech recognition, offering innovative solutions for human-technology interaction. Its flagship product is the Voice Development Kit (VDK), an aggregator of voice technologies that enables developers to create intuitive, efficient, and accessible voice-based services across various industries.

Snips is an artificial intelligence voice platform that runs on the edge and processes voice data locally, enabling private-by-design conversations for products and devices. Its embedded voice AI offers offline, cloud-free operation with enterprise-grade performance and cloud-level accuracy across various hardware, allowing developers and businesses to build custom voice commands, natural language interfaces, and dialog flows. The platform includes on-device automatic speech recognition, hotword detection, natural language understanding, and dialog management to derive context from location, calendars, emails, and contacts. Snips operates in Paris, New York, and Tokyo, and focuses on privacy and low-power footprints to simplify interactions with connected devices.

Allo-Media is a French technology company founded in 2011 that specializes in enhancing sales and customer loyalty through advanced conversation analytics. Utilizing its proprietary AI Vocal Cookie technology, Allo-Media transforms customer calls into actionable marketing data insights. The platform offers call tracking, automatic natural language recognition, and speech analytics, which help businesses understand customer profiles, needs, and complaints by analyzing voice interactions. With approximately twenty specialized directories, including Allo-Médecins.fr and Allo-Réparateurs.fr, the company connects prospects with local professionals, generating qualified leads. By continually refining its technology, Allo-Media provides businesses with valuable insights that improve customer engagement and response strategies.

Vocalcom, founded in 1995 and based in Paris, France, specializes in developing cloud-based contact center software designed to enhance customer engagement across multiple channels. With over 550,000 users, Vocalcom's solutions are utilized by more than 3,500 companies, including major brands such as McDonald's and Disney. The company offers a comprehensive suite of products, including predictive dialers, live chat applications, and speech recognition software, allowing businesses to streamline operations, optimize customer interactions, and improve sales effectiveness. Vocalcom's software facilitates seamless communication through various channels, such as voice, text, and social media, enabling personalized customer service experiences. By alleviating the burdens of traditional IT infrastructure, Vocalcom empowers organizations to increase productivity and reduce operational costs. Its commitment to user-friendly design and functionality positions Vocalcom as a leading provider of customer engagement technology, catering to diverse industries, including telemarketing and debt collection, while maintaining compliance with industry standards.