Afiniti
Afiniti, Inc. specializes in artificial intelligence solutions designed to enhance customer interactions by pairing them with employees based on predicted behavioral compatibility. Its enterprise behavioral pairing (EBP) technology identifies valuable patterns in human interactions, leading to improved engagement and increased profitability for businesses. The company serves a diverse range of sectors, including telecommunications, healthcare, insurance, banking, hospitality, and travel, operating both domestically in the United States and internationally. Afiniti conducts educational sessions for clients to facilitate understanding of its technology, which aims to optimize customer experience and conversation quality. Founded in 2006 and headquartered in Washington, D.C., Afiniti has expanded its presence with offices in various cities worldwide. The company has formed a strategic alliance with McKinsey & Company and operates as a subsidiary of TRG Holdings, LLC.
Sting Communications
Acquisition in 2014
Sting Communications is a proven leader in the transformation of telecommunications services and is delivering advanced Next Generation Network (NGN) services today. Sting deploys advanced, large-scale, fully managed Ethernet networks to optimize delivering the application requirements of Sting's customers. Sting's control environment is Layer 2/3 and above. Effectively, Sting virtualizes the Wide Area Network ("WAN") in order to facilitate Site-to-Cloud connectivity. Sting's customers have the ability to leverage the capability of the network to run their applications more efficiently and effectively. Simply put, Sting's network is better, faster and generates cost savings for its customers when compared to traditional telecommunications networks.
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