iAdvize
iAdvize is a leading conversational commerce platform based in Europe, operating in 40 countries. It facilitates real-time engagement between businesses and their customers through a unified chat, voice, and video messaging solution. Customers can receive immediate assistance not only from customer service agents but also from community advocates through ibbü, an on-demand pool of experts. This approach enhances customer interactions and has been shown to generate an average of £119 in business per conversation handled by ibbü experts, compared to £91 by traditional customer service agents. This results in a substantial return on investment, with £58 generated for every £1 spent. By connecting customers with knowledgeable individuals, iAdvize improves conversion rates, customer satisfaction, and overall sales for businesses.
Top Stages
2 past transactions
Aploze
Acquisition in 2021
Aploze is an online shopping platform based in France that focuses on enhancing eCommerce experiences through live shopping technology. The company specializes in integrating products into its platform, enabling brands to host live shopping events that engage consumers in real-time. Aploze utilizes data analysis to tailor marketing campaigns and recommend personalized content, which helps clients boost post-live conversion rates. By facilitating direct interactions between brands and customers, Aploze aims to increase sales and improve overall customer engagement.
Bringr
Acquisition in 2015
Bringr is a company that specializes in social media publishing, monitoring, and analytics. It provides a platform that enables brands to effectively manage their presence across various social networks. By offering tools for content publishing and performance tracking, Bringr helps organizations enhance their social media strategies and engage with their audiences more effectively.
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