Charles Taylor

Charles Taylor Limited is a UK-based provider of professional services and technology solutions tailored for the insurance market across various regions, including the Americas, Asia Pacific, Europe, the Middle East, and Africa. The company operates through three main segments: Management Services, Adjusting Services, and Insurance Support Services. Its Management Services division offers outsourced management for underwriting, claims, reinsurance, and loss prevention, alongside regulatory compliance and investment management. The Adjusting Services segment specializes in loss adjusting for sectors such as aviation, energy, marine, and property and casualty, while also providing marine average adjusting and technical support. Additionally, the Insurance Support Services segment encompasses a wide array of professional and technical support, including outsourced insurance support and specialty risk management. Founded in 1884 and headquartered in London, Charles Taylor is dedicated to delivering technology-enabled solutions to its clients, facilitating the effective management of complex insurance claims and operations.

Andrew Jackson

Director, Property, Casualty, Technical and Special Risks, Charles Taylor Adjusting

18 past transactions

The Matrix Companies

Acquisition in 2022
The Matrix Companies is an insurance provider based in Cincinnati, Ohio, focusing on risk management services. The company specializes in workers' compensation claims administration and offers a range of related services, including case management, national return-to-work programs, unemployment cost control, and safety services. By delivering claims solutions at transparent prices, The Matrix Companies aims to assist customers in effectively managing their claims processes and improving workplace safety.

FGR group

Acquisition in 2018
FGR group is a provider of insurance services of life and general insurance.

Aasgard Summit Management Services

Acquisition in 2018
Aasgard Summit Management Services, Inc. is a specialized provider of maritime claim management and risk management consulting services based in Seattle, Washington. Established in 2002, the company serves clients worldwide, focusing on the marine and transportation industries. Aasgard Summit offers comprehensive management solutions to both domestic and foreign insurers, addressing various aspects of injury and accident claims. Their services include reviewing legal matters, coordinating with insurers, reinsurers, and brokers, managing medical claims, and ensuring timely indemnity payments to claimants. By delivering these services, Aasgard Summit aims to support clients in effectively meeting their needs while optimizing costs. As of March 2018, Aasgard Summit operates as a subsidiary of Charles Taylor General Agency, Inc.

Fadata

Corporate Round in 2017
Fadata Group is a prominent provider of software solutions tailored for the insurance industry, enhancing the ability of insurers to adapt to changing market demands. Established in 1990 and headquartered in Munich, the company serves clients in over 30 countries, including regions in Europe, the Middle East, Africa, and Latin America. Fadata's flagship product, INSIS, is a modular software platform that integrates all core insurance processes, facilitating automation and digitalization to improve communication with customers and distribution partners. The company has built a strong reputation for high-quality engineering solutions and has expanded its capabilities through strategic acquisitions, such as the purchase of Impeo in 2017. Fadata maintains a robust international network of distribution and implementation partners, enhancing its reach and impact in the insurance sector. Its shareholders include The Riverside Company and Charles Taylor plc.

Metro Risk Management

Acquisition in 2017
Metro Risk Management LLC, founded in 1996 and based in Long Beach, California, specializes in third-party claims administration services for self-insured clients and insurers. As a subsidiary of Nautilus International Holding Corporation, the company has a longstanding reputation for ethical conduct and professionalism in the field of self-insurance administration. Metro Risk Management has a skilled team, with an average of nearly 30 years of experience in workers' compensation, dedicated to managing claims efficiently and cost-effectively. The company is recognized for its compliance with industry standards, including SOC 1 Type II certification, and has achieved notable legal successes, including cases that have reached the U.S. Supreme Court, affecting significant changes in workers' compensation law. Metro Risk Management offers a comprehensive array of services, including claim settlement, risk management, reserve analysis, and financial consultancy, with the goal of resolving all claims in a timely manner.

Criterion Adjusters

Acquisition in 2017
Criterion Adjusters is a prominent player in the HNW sector and handles a significant share of the UK’s HNW property, fine art and antique-related claims as well as being the preferred loss adjuster to many specialist HNW insurers. The HNW sector and its insurers are demanding in terms of both technical knowledge and service standards; this makes Criterion Adjusters a good fit with CTA, which focuses on higher value, technical work where expertise is valued.

Otak

Acquisition in 2017
Otak Limited develops a cloud based insurance technology platform focusing on delegated authority solutions.

CEGA Group Services

Acquisition in 2016
CEGA Group Services is a leading provider of medical assistance and travel claims management services tailored for insurers, underwriters, and large corporations. The company specializes in delivering a comprehensive suite of services that includes medical assistance, pre-travel risk management, health screening, and claims management. CEGA is dedicated to ensuring a seamless integration of these services, which also encompasses air ambulance provision and corporate travel contingency planning. By focusing on high-quality service delivery, CEGA enables its clients to effectively manage the complexities and consequences associated with travel.

The Strike Club

Acquisition in 2015
The Strike Club is a marine mutual insurance group founded in 1957 and based in Luxembourg. It is uniquely positioned as a dedicated mutual insurer that provides delay insurance to ship owners and operators, covering the running costs of vessels affected by strikes, shore delays, collisions, groundings, and other unforeseen incidents. The company is fully owned by its members, ensuring that it operates with their interests in mind. In addition to mutual delay coverage, The Strike Club offers war and loss of earnings insurance on a fixed premium basis, as well as tailored solutions for time charterers, enhancing its service offerings. With a commitment to comprehensive and cost-effective coverage, The Strike Club prioritizes excellent service to meet the needs of the marine industry.

Cardinal Risk Management Alternatives

Acquisition in 2015
Cardinal Risk Management Alternatives, Inc. is a risk management consultancy that specializes in helping businesses analyze and manage various risks. The company provides a comprehensive range of services, including business risk analysis, insurance program design and management, and insurance policy analysis and interpretation. Additionally, Cardinal Risk Management Alternatives offers expertise in loss prevention, claims management, and broker selection, alongside services related to business continuity and disaster recovery planning. The firm also supports clients in mergers and acquisitions, provides expert witness and litigation support, and offers interim risk management services. Through its diverse offerings, Cardinal Risk Management Alternatives aims to equip businesses with the tools and insights necessary to navigate complex risk environments effectively.

Scottish Widows International

Acquisition in 2015
SWIL is a Jersey closed-book life insurer which provides unit-linked life insurance policies and portfolio bonds to individual investors.

Nordea Life & Pensions

Acquisition in 2014
Nordea Life & Pensions provides individual unit-linked bancassurance products and offers life and pension insurance products.

Knowles Loss Adjusters

Acquisition in 2014
Knowles targets UK commercial, personal, construction and professional lines claims. It also provides managed claims services to insurers. It employs around 70 personnel and will continue to trade as Knowles following the acquisition.

KnowledgeCenter

Acquisition in 2013
KnowledgeCenter specializes in offering comprehensive technical assistance throughout the entire lifecycle of a project. This includes initial project definition, consultancy, analysis, design, solution development, implementation, and training. Additionally, KnowledgeCenter provides customized business systems tailored to the insurance industry, focusing on integrated document management, workflow, and business software solutions.

Noble Inspection and Loss Adjustment Company

Acquisition in 2012
Noble Inspection and Loss Adjustment provides loss adjusting insurance services in engineering, property, utilities, and power sectors.

Axiom Consulting Partners

Acquisition in 2009
Axiom Consulting Partners is a management consulting company based in Chicago.

ASG (Aircraft Technical Services)

Acquisition in 2009
ASG (Aircraft Technical Services) is as an independent aviation consulting company, ASG specialises in the management of owners, lessors and financiers. Its services include technical audits, and inspections of aircraft and their maintenance records to assess and protect the value of aircraft prior to acquisition, during and at the conclusion of the lease period. It also provides aircraft build and pre-purchase inspections, assessment of airline maintenance facilities and aircraft repossession services on the termination of a lease.
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