ConnectWise

Axcient is a software company that specializes in backup and disaster recovery solutions tailored for managed service providers and system integrators. The company offers a comprehensive platform designed to enhance business continuity through a range of data protection features, including remote and local backup, as well as email archiving. Axcient's solutions aim to safeguard client data and minimize business interruptions, allowing clients to rely on effective and affordable technology to support their operations.

SkyKick, Inc. is a provider of cloud-based migration solutions aimed at assisting IT consultants, system integrators, managed service providers, and value-added resellers in transitioning enterprise customers to the cloud. Founded in 2011 and based in Seattle, Washington, the company offers a suite of applications designed to streamline cloud migration processes. Key offerings include Web Planner, which facilitates sales assessment and planning; Migration Manager, which oversees migration projects; and Cloud Manager, an automation and management tool. SkyKick's software automates Microsoft Office 365 migrations, data backups, and service management, helping IT partners enhance operational efficiency and expand service offerings. The company’s technology also includes tools for managing email, calendar, and contacts during migrations, ensuring a smooth transition for clients.

vCIOToolbox is an information technology service-based company. Their technology service provider, an independent consultant, or internal IT every business needs a way to manage the big picture and not lose sight of the small details. And SaaS platform provides the foundational tools to reach goals and we provide training to help define the process.

Wise-Sync is a cloud-based integration service that facilitates the synchronization of accounting data and automates payment processes between IT service platforms, specifically Connectwise and Datto Autotask PSA, and cloud accounting platforms such as Xero and Intuit QuickBooks Online. The company develops software aimed at enhancing financial operations for businesses by streamlining billing and automating invoice management. Wise-Sync prioritizes security and privacy by encrypting all data in transit and refraining from storing accounting data on its servers. This approach enables clients to benefit from seamless integration while saving time and achieving detailed financial results.

SmileBack is the easiest feedback platform to deliver genuine and actionable insights for improved customer retention, happier employees, and a better customer experience. SmileBack lets you hear directly from your customers after every service transaction. With this immediate and constructive feedback, you can praise service agents for a job well done and reach out to customers who aren’t happy before they leave you. Unbelievably simple to set up, designed to work the way your business works, SmileBack users see an uptick in customer satisfaction and employee morale right away. With great reporting, analytics, and automation features, it’s no wonder SmileBack customers give it five stars.

Service Leadership specializes in delivering comprehensive profit solutions for IT solution providers, focusing on managed service providers within the information technology sector. The company offers data-driven consulting services that include channel partner recruitment, enablement, and business model transformation. Through benchmarking and advanced peer group programs, Service Leadership assists clients in enhancing their channel management strategies and operational maturity. Their training and support aim to improve financial performance and facilitate the effective recruitment and development of partners, ultimately driving growth and success in the competitive IT landscape.

Perch Security, Inc., founded in 2016 and based in Tampa, Florida, specializes in threat detection and response solutions tailored for small to mid-sized organizations. The company's platform, recognized as the first Community Defense Platform, offers affordable and accessible threat intelligence, allowing users to benefit from curated community insights without the need for dedicated threat analyst teams. By connecting clients bi-directionally with their sharing community, Perch provides actionable alerts for detected cyber threats and facilitates the automatic sharing of intelligence back to the community. This innovative approach enables organizations to effectively manage cyber threats while minimizing the need for additional staffing. Perch Security operates as a subsidiary of ConnectWise, LLC.

StratoZen is a managed security service provider that offers cloud-delivered SIEM-as-a-Service, SOC-as-a-Service, endpoint, and data protection solutions. Many MSPs use StratoZen to become MSSPs overnight. For established MSSPs and enterprises, StratoZen provides custom-tailored implementation and management services for FortiSIEM, other Fortinet Security Fabric products, and compliance solutions with particular expertise in PCI, FFIEC, HIPAA, and DFARS.

Continuum Managed Services provides a comprehensive technology platform designed for managed IT service providers. By offering a SaaS-based solution, Continuum enables these providers to efficiently monitor, troubleshoot, and maintain the IT environments of small and medium-sized businesses. Its vertically integrated service delivery model includes a world-class network operations center (NOC), security operations center (SOC), and help desk support. This allows partners to manage over one million endpoints effectively while delivering high-quality service to their clients. With a workforce of more than 1,400 professionals globally, Continuum supports approximately 5,800 partners who, in turn, service over 65,000 small and medium-sized businesses and protect more than 250,000 servers through its backup and disaster recovery solutions.

ITBoost is a cloud-based platform designed for IT service providers, focusing on enhancing efficiency and consistency within teams. The platform offers a range of tools, including documentation management, password management, and client feedback systems. By providing an integrated solution for online IT documentation, ITBoost streamlines the documentation process, allowing users to gain a comprehensive overview of their business operations through the effective management of tickets. This unified approach aids IT service providers in optimizing their workflows and improving overall service delivery.

Sienna Group, LLC, founded in 2011 and based in Tampa, Florida, specializes in data-centric security solutions for various sectors, including healthcare, financial services, government, retail, and technology. As a managed security services provider, Sienna Group focuses on protecting sensitive information and enhancing security protocols for its clients. Since December 2018, Sienna Group has operated as a subsidiary of ConnectWise, Inc.

Perch Security, Inc., founded in 2016 and based in Tampa, Florida, specializes in threat detection and response solutions tailored for small to mid-sized organizations. The company's platform, recognized as the first Community Defense Platform, offers affordable and accessible threat intelligence, allowing users to benefit from curated community insights without the need for dedicated threat analyst teams. By connecting clients bi-directionally with their sharing community, Perch provides actionable alerts for detected cyber threats and facilitates the automatic sharing of intelligence back to the community. This innovative approach enables organizations to effectively manage cyber threats while minimizing the need for additional staffing. Perch Security operates as a subsidiary of ConnectWise, LLC.

HTG Peer Groups is a global consulting and coaching organization focused on fostering personal, leadership, business, and legacy transformation. The company specializes in connecting leaders through authentic relationships, encouraging peer interaction and personal growth. Its consulting services are designed to facilitate professional development and enable clients to achieve measurable outcomes that enhance both their personal and professional lives. By cultivating a supportive environment for collaboration and shared experiences, HTG Peer Groups helps individuals and organizations realize their full potential and drive success.

ScreenConnect is a self-hosted remote support application developed by Elsinore Technologies in 2008. It enables users to remotely view and control computers or servers without the need for appliance installation or monthly fees. The software is compatible with Windows, Mac, and Linux operating systems and allows technicians to host sessions from mobile devices such as Android and iOS. ScreenConnect offers a web-based application that can be accessed via customizable URLs, facilitating remote support and access from anywhere in the world. Users can invite guests to join sessions through specific URLs, email invitations, or local client installations for faster connections. The platform features tools such as chat, file transfer, remote reboot, screen recording, and enhanced customization options, including white-labeling and integration with existing tools. Its flexible deployment and concurrent licensing make it popular among computer repair professionals, IT teams, accountants, and various service organizations that require remote access for support and demonstration purposes.