AppDirect

AppDirect, Inc. operates a cloud service commerce platform that facilitates the selling, distribution, and management of cloud-based products and services. The company offers a range of solutions including AppMarket, a white-label marketplace for third-party products; AppBilling, which aims to transform digital engagement; and AppDistribution, enabling users to distribute SaaS applications. Additionally, AppReseller provides an automated portal for managing referral leads and partner commerce. AppDirect also features AppDevices, a secure platform for industrial manufacturers, and AppIdentity, which enhances organizational productivity and security with tools for user management and single sign-on. Other offerings include AppInsights for real-time business KPI dashboards, AppWise for integrated enterprise applications, and AppHelp for assisting service providers in selling and supporting technology services. Founded in 2009 and based in San Francisco, AppDirect serves a diverse clientele, including communications service providers, software companies, and financial services, with additional offices in multiple countries worldwide.

Renée Bergeron

COO

Michael Cassin

Vice President of Product Management

Tim Pavlis

Assistant Vice President for Strategic Analysis and Institutional Research

10 past transactions

Firstbase

Acquisition in 2024
Firstbase Inc. is a company that operates a remote work management platform designed to support the needs of remote teams. Founded in 2020 and based in Aberdeen, United Kingdom, Firstbase provides comprehensive services that encompass IT provisioning, onboarding, and offboarding processes, as well as the delivery and maintenance of necessary technology, furniture, and equipment. The platform enables organizations to effectively manage their remote workforce by facilitating asset and inventory management, ensuring that employees have the tools required for productivity while working from home. Additionally, Firstbase offers ongoing support for workplace culture and employee perks, thereby enhancing the remote work experience.

Builtfirst

Acquisition in 2024
Builtfirst is a developer of a low-code online B2B marketplace that enables companies to quickly establish various types of marketplaces, including perk, integration, reseller, and service marketplaces. The company's mission is to create a comprehensive ecosystem of marketplace partners, facilitating a streamlined go-to-market approach for businesses. Builtfirst provides access to software and service discounts tailored to startups, allowing entrepreneurs and business owners to optimize their expenses by leveraging exclusive perks from leading vendors. This approach aims to save time and effort while enhancing operational efficiency for its users.

TBI

Acquisition in 2023
TBI is a provider of enterprise technology services focused on supporting information technology selling partners and their customers. The company offers a range of services, including voice tools, data solutions, network connectivity, private line services, and managed expense management services. By leveraging indirect channel partners such as value-added resellers, solution providers, and managed service providers, TBI facilitates access to technical expertise, training, and marketing resources needed for business technology needs. This approach allows TBI to streamline operations for its partners by managing back-office functions such as quoting, ordering, tracking, commissioning, and troubleshooting, ultimately enhancing the efficiency and effectiveness of the sales process in the telecommunications and technology sectors.

IT Cloud Solutions

Acquisition in 2022
IT Cloud Solutions, founded in 2005, specializes in providing managed cloud backup services tailored for IT companies in Canada. The company focuses on delivering reliable online backup and medicbackup solutions that enable IT professionals to effectively support their clients. By facilitating secure data management and backup, IT Cloud Solutions empowers its customers to thrive in the digital economy, ensuring they have access to the necessary resources to meet their operational needs. With a commitment to high-quality service, the company aims to enhance the efficiency and reliability of IT operations for its clients.

Xendo

Acquisition in 2016
Xendo, Inc. is a technology company based in San Francisco, California, that specializes in streamlining access to content across various cloud-based services. Founded in 2013, Xendo offers a unified search solution that enables users to efficiently locate and act upon information stored in applications such as Salesforce and Gmail, among others. By providing high-performance, full-text search capabilities, the service allows professionals to drill down into emails, documents, and contacts using natural language queries, facilitating easier navigation through fragmented content. Xendo's Chrome Extension enhances this experience by enabling users to discover relevant information and track updates without disrupting their workflow, thus improving productivity and responsiveness within organizations. The company serves a diverse range of clients globally and operates as a subsidiary of AppDirect, Inc. since 2016.

Radialpoint

Acquisition in 2016
RadialPoint is a Montreal-based company that specializes in connected home services aimed at enhancing consumer experiences with technology. Founded in 1997 by Hammie Hill, the company addresses the frustrations users face with their devices by offering managed internet security and digital home-care solutions. RadialPoint provides a range of value-added services for broadband service providers, including backup and restore, firewall protection, fraud prevention, parental controls, and PC optimization. Additionally, the company offers integration and consulting services that encompass analysis, technology integration, business planning, and ongoing support. Through its comprehensive solutions, RadialPoint helps brands strengthen customer relationships while simplifying the technology experience for end-users.

AppCarousel Direct

Acquisition in 2015
AppCarousel is a prominent app store provider based in San Francisco, specializing in custom app store solutions and app ecosystem management for various sectors, including consumer electronics, automotive, telecommunications, and IoT. The company simplifies app distribution and management by offering a comprehensive platform that enables organizations to curate, distribute, and monetize applications effectively. AppCarousel supports the management of applications across multiple connected devices, such as cars, smartphones, and tablets, allowing businesses to maintain control over their app strategies. By enhancing app discovery and user engagement, AppCarousel helps organizations capitalize on the growing app economy while improving the overall customer experience.

Leftronic

Acquisition in 2014
Leftronic is a San Francisco-based company that specializes in developing a web-based real-time dashboard application designed for monitoring critical business metrics. The platform allows users to retrieve data from popular services such as Google Analytics, Twitter, and Zendesk, while also supporting custom metrics through a user-friendly API. Leftronic's dashboards are optimized for large screens and provide real-time updates, enabling teams to easily track and analyze their most important data. By facilitating efficient data visualization and status monitoring, Leftronic empowers organizations to make informed decisions based on their performance metrics.

Standing Cloud

Acquisition in 2013
Standing Cloud, established in 2009 and headquartered in Boulder, Colorado, specializes in cloud application management services. It offers a catalog of over 100 open-source and commercial applications, simplifying deployment and management for customers of various cloud service providers. Standing Cloud's Platform-as-a-Service (PaaS) supports multiple programming languages such as Rails, PHP, Java, and Python, along with diverse cloud-service providers and orchestration software systems. The company aims to facilitate seamless application layer management, making it fast and hassle-free for users. It has received investments from Foundry Group and Avalon Ventures.

jBilling

Acquisition in 2012
jBilling is a developer of an open source enterprise billing system designed to meet the needs of various industries, particularly subscription businesses, large-scale telecommunications, and utilities companies. The company aims to provide a robust and secure alternative for enterprise billing solutions, offering a comprehensive service for deployment and maintenance. With a focus on delivering tailored solutions, jBilling supports clients globally, ensuring their billing systems effectively align with specific business requirements.
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