Relish Agency
Acquisition in 2021
Relish Agency is a product sampling agency that focuses primarily on the beauty and fast-moving consumer goods (FMCG) sectors. The company facilitates brand partnerships and offers a range of services, including marketing strategy, project management, social media, print, and fulfillment solutions. By strategically matching brands with synergistic partners, such as placing samples from perfume brands in online fashion deliveries, Relish Agency helps companies effectively target and engage consumers.
Spark Response
Acquisition in 2018
Spark Response is a UK-based provider of outsourced contact centre services and eCommerce solutions, catering to brands and retailers looking to grow their customer base. Specializing in bespoke inbound customer service management, Spark Response prides itself on its award-winning call centre with high client retention rates. With a focus on providing flexible, scalable, and multichannel customer service operations, Spark Response ensures that each client receives a unique and tailored service to attract and retain loyal customers.
Parcelhub
Acquisition in 2018
Parcelhub is a delivery management service provider based in Nottingham, United Kingdom. The company specializes in multi-carrier shipping and eCommerce customer service solutions, offering a flexible and scalable platform that integrates with various marketplaces, eCommerce platforms, order management systems, and warehouse management systems. Parcelhub serves hundreds of multichannel retailers, global brands, and wholesalers by providing a single access point to over 20 carrier partners and more than 300 delivery services, enabling efficient and streamlined shipping operations.
Mail Workshop
Acquisition in 2018
Mail Workshop provides tailored fulfilment solutions to retailers, brands, printers and publishers worldwide, with extensive experience storing and distributing apparel, daily deals products, gifts, homewares, PC hardware, novelty goods, subscription boxes, catalogues, point of sale material, brochures and magazines. Mail Workshop specialises in print and eCommerce fulfilment, enabling Brand Managers, Advertising Agencies, Printers and Publishers to optimise product and printed matter management and distribution, via a network of mailing and carrier partners.