Resolve Systems
Resolve Systems, LLC specializes in providing incident resolution solutions tailored for information technology and network operations, as well as customer care centers. Founded in 1999 and headquartered in Irvine, California, the company offers a platform that facilitates real-time incident resolution collaboration, actionable dashboards, and process guidance for both automated and human-assisted workflows. Its software enables organizations to address the complexities of IT operations and improve efficiency by automating select tasks within engineer-driven resolution processes. This approach is designed to enhance productivity, reduce costs, and expedite problem-solving in a landscape where traditional automation methods often fall short. Resolve Systems has established strategic partnerships with major industry players, further solidifying its position in the IT process automation market.
Ayehu Software Technologies, Ltd. specializes in developing software solutions aimed at minimizing downtime in network and information technology systems. The company offers eyeShare, a critical situation management solution that allows IT managers to design, plan, and execute operational tasks effectively. This platform employs a comprehensive approach that includes situation profiling, real-time analysis, and resolution processes, and supports integration with third-party software through APIs. Ayehu also provides an IT automation and orchestration platform that enhances both IT and security operations, catering to managed service providers and security service providers. Founded in 2007 and headquartered in Holon, Israel, with additional offices in San Jose, California, and New York, Ayehu's offerings enable organizations to save time on repetitive tasks, improve incident response accuracy, and enhance control over their IT infrastructure.
FixStream Network Inc. specializes in datacenter and cloud management by providing a comprehensive technology platform that visualizes and analyzes both the physical and logical infrastructure associated with applications. Founded in 2013 and based in Sunnyvale, California, the company focuses on data integration and analytics to eliminate silos within IT environments. Its platform features automated dependency mapping that dynamically tracks relationships between applications and their underlying infrastructure, facilitating rapid diagnosis of performance issues and outages. By leveraging artificial intelligence and machine learning, FixStream enables clients to analyze substantial amounts of systems data, helping them detect patterns that can predict future issues. The company operates as a subsidiary of Resolve Systems, LLC, following a strategic collaboration with Cherwell Software.
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