Fully Managed

Fully Managed provides comprehensive IT solutions tailored for senior care management. The company specializes in SaaS-based managed information technology and cloud services, offering a complete platform that includes a 24/7 service desk, IT service management, automation, security, and self-service options for end-users. By helping organizations assess their existing infrastructure and deploy new services, Fully Managed enables clients to effectively manage their technology on an ongoing basis. This approach allows clients to concentrate on other critical tasks, ensuring that their operational needs are met efficiently and effectively.

Shann Bosnell

Vice President, Technology

Beth Walpole

Partner, Vendor Management Contarctor

5 past transactions

Quartet Service

Acquisition in 2021
Quartet Service Inc. is an information technology services provider based in Toronto, Canada, specializing in serving medium-sized organizations. Founded in 1997, the company offers a comprehensive range of IT strategy and execution services, including desk side support, helpdesk, mobile management, and consulting services such as staff augmentation and project management. Quartet Service also provides infrastructure solutions like Office 365, server management, disaster recovery, and managed security services. Its enterprise services encompass phone system management, IT hardware and software sales, and big data analysis. The company caters to various industries, including technology, manufacturing, finance, healthcare, real estate, and legal services, helping clients enhance their information security, meet compliance requirements, and achieve digital transformation.

Wappo Information Services

Acquisition in 2021
Wappo Information Services specializes in managed information technology services tailored for small and medium-sized businesses. The company provides a comprehensive range of services, including Office 365 management, IT infrastructure support, data center operations, Microsoft phone solutions, and monitoring and security services. Wappo focuses on managing and monitoring the back-end infrastructure to safeguard against threats, facilitate updates, ensure backups, and maintain system health. Additionally, the company offers day-to-day technical improvements and help-desk support, alongside cloud solutions. By delivering these services, Wappo aims to minimize downtime for its clients, allowing them to concentrate on their core business operations.

TWT Group

Acquisition in 2020
TWT Group Inc. is a Calgary, Canada-based company that specializes in providing managed IT services tailored for small and medium-sized businesses. Established in 2011, TWT Group focuses on enhancing cybersecurity through services such as DNS protection, anti-exploit, and anti-ransomware solutions. These offerings are designed to safeguard clients' networks and data, ensuring operational continuity with regular maintenance and updates. TWT Group operates as a subsidiary of CareWorx Fully Managed, further solidifying its commitment to delivering comprehensive IT support and protection for its clients.

Lime Collar Group

Acquisition in 2019
Lime Collar Group, founded in 2015 and based in Mississauga, Canada, specializes in enterprise service management solutions tailored for the digital era. The company focuses on transforming organizations into customer and business-oriented digital service delivery models. It offers a comprehensive range of services, including advisory, architectural design, implementation, and management, aimed at enhancing both customer and employee experiences while reducing operational and capital costs. As of June 2019, Lime Collar Group operates as a subsidiary of CareWorx Fully Managed, further expanding its capabilities in service management.

Affinity Managed Services

Acquisition in 2019
Affinity Managed Services is a complete technology solution provider. Affinity Managed Services believe in creating harmony between people and technology and are committed to ensuring business owners have reliable and professional service.
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