PerfectServe
PerfectServe, Inc. is a provider of secure communication and collaboration solutions for the healthcare industry in the United States. Founded in 1999 and headquartered in Knoxville, Tennessee, the company offers a platform that includes clinical communication, provider scheduling, nurse communication, and patient engagement services. It enables healthcare professionals to interact efficiently through tools such as PerfectServe Synchrony, which facilitates real-time communication among physicians, nurses, and care teams. The platform is designed to enhance physician contact processes, ensuring accuracy and reliability in communication. PerfectServe serves hospitals, physician practices, and healthcare clients in over 130 markets, facilitating tens of thousands of interactions daily and supporting approximately 12 million patients. The company has demonstrated substantial growth, reflecting the increasing demand for its innovative solutions in clinical communication.
Harnessing the power of mobile messaging to profoundly improve outcomes and deepen loyalty – one patient at a time. CareWire’s purpose-built, mobile first solution communicates tailored, thoughtful and relevant content at exactly the moment a patient must do, know or sense something relating to their care. CareWire enhances the patient experience and leverages the ubiquity of mobile messages to engage patients in a unique and powerful way. Outcomes are improved for all - a more engaged patient is better informed, more likely to adhere to prescribed protocols before and after an encounter and is significantly more loyal to their health care provider. Providers realize more predictable patient flow, reduced utilization risk and improved satisfaction.
Lightning Bolt Solutions specializes in developing clinical communication software focused on the automated scheduling of healthcare professionals, particularly physicians. Their rule-based scheduling system streamlines the creation of work schedules, enhancing productivity and improving patient access by aligning the needs of both medical staff and healthcare facilities. The software incorporates advanced analytics and secure messaging capabilities, providing mobile access that facilitates efficient communication and coordination within hospitals and health systems.
Telmediq, Inc., based in Victoria, Canada, offers a clinical communication platform that enhances connectivity within hospital systems. Founded in 2012, the company provides an enterprise cloud-based solution designed to bridge communication gaps among healthcare providers. Its platform features secure text messaging, patient-centric messaging, and replacements for traditional paging and answering services, all while ensuring HIPAA compliance. By integrating with existing systems such as electronic medical records, scheduling, and lab platforms, Telmediq streamlines communication and workflow, ultimately reducing wait times and improving patient handover efficiency. As a subsidiary of PerfectServe, Inc. since January 2019, Telmediq continues to focus on enhancing patient satisfaction and safety in healthcare delivery.
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