PerfectServe
PerfectServe, Inc. is a healthcare technology company based in Knoxville, Tennessee, that specializes in secure communications and collaboration solutions for the healthcare industry in the United States. Founded in 1999, the company provides a comprehensive platform that includes clinical communication, provider scheduling, nurse communication, and medical answering services. Its offerings, such as PerfectServe Synchrony and PerfectServe One-2-One, facilitate effective communication between physicians, nurses, and other healthcare providers, enhancing patient care and operational efficiency. The platform is designed to ensure accuracy, reliability, and personal control over communication processes, supporting hospitals, physician practices, and healthcare clients across more than 130 markets. PerfectServe's services enable tens of thousands of daily interactions, connecting medical professionals with approximately 12 million patients, thereby underscoring the growing demand for innovative healthcare communication solutions. The company has seen significant growth, with compound annual growth rates exceeding 50 percent since 2000.
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4 past transactions
AnesthesiaGo
Acquisition in 2022
AnesthesiaGo is a provider of an innovative case scheduling platform specifically designed for anesthesiology staff within the healthcare sector. The company's software utilizes a rule-based algorithm to automate daily scheduling tasks, thereby improving efficiency and minimizing errors associated with manual processes. This intelligent scheduling solution generates daily case assignments that align with organizational policies, enhancing transparency and resource utilization in operating rooms. By streamlining the scheduling process, AnesthesiaGo helps healthcare providers reduce downtime between surgical cases, decrease turnover, and prevent delays or cancellations caused by scheduling inaccuracies, ultimately contributing to a more effective and reliable surgical environment.
Lightning Bolt Solutions
Acquisition in 2019
Lightning Bolt Solutions specializes in developing clinical communication software focused on automating shift scheduling for healthcare professionals. The company's rule-based scheduling system generates work schedules automatically, enhancing operational efficiency for hospitals and health systems. With features such as advanced analytics, mobile access, and secure messaging, Lightning Bolt Solutions aims to align the interests of physicians and healthcare facilities, ultimately improving productivity and patient access.
CareWire
Acquisition in 2019
Harnessing the power of mobile messaging to profoundly improve outcomes and deepen loyalty – one patient at a time. CareWire’s purpose-built, mobile first solution communicates tailored, thoughtful and relevant content at exactly the moment a patient must do, know or sense something relating to their care. CareWire enhances the patient experience and leverages the ubiquity of mobile messages to engage patients in a unique and powerful way. Outcomes are improved for all - a more engaged patient is better informed, more likely to adhere to prescribed protocols before and after an encounter and is significantly more loyal to their health care provider. Providers realize more predictable patient flow, reduced utilization risk and improved satisfaction.
TelmedIQ
Acquisition in 2019
Telmediq, Inc., based in Victoria, Canada, offers a cloud-based clinical communication platform designed to enhance communication within healthcare systems. Founded in 2012, the company specializes in secure messaging solutions that integrate with existing hospital infrastructure, including electronic medical records, scheduling systems, and clinical alarms. Telmediq's platform includes features such as patient-centric messaging, HIPAA-compliant secure text messaging, and replacements for traditional paging and answering services. By streamlining communication between healthcare providers, Telmediq aims to reduce wait times, improve patient handover processes, and ultimately enhance patient satisfaction and safety. In 2019, Telmediq became a subsidiary of PerfectServe, Inc.
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