Sprinklr

Nanigans is a provider of advertising automation software designed to enhance the capabilities of in-house performance marketing teams. The company offers its services as a Software-as-a-Service platform, featuring programmatic media buying, predictive revenue optimization, and real-time business intelligence. These tools allow clients to optimize their revenue generation across various digital channels. Headquartered in Boston, Nanigans also operates offices in major cities including New York, San Francisco, Seattle, London, Sydney, and Singapore.

Little Bird powers fast and focused engagement for modern marketers in tech, entertainment, and financial services. Its solution helps marketers overcome the noise and chaos of the social web, to map and engage with the most influential subject matter experts online. Little Bird helps marketing organizations build social capital, expand their relevant reach, and grow their businesses.

Postano can help you deepen your relationships with customers through insight and brilliant brand experiences. Take a moment to give them some insight in to your social strategy and they will start thinking of how they can help.

Booshaka Inc. operates a word-of-mouth marketing platform designed for the social web, primarily assisting Facebook marketers in understanding and engaging with their audiences. Founded in 2010 and based in Redwood City, California, Booshaka offers tools that allow businesses to collect and analyze data on customer interactions across various channels, including social media, email, and mobile applications. The platform enables marketers to identify engaged fans, track trending content and keywords, and recognize and reward communities, ultimately enhancing consumer engagement and boosting revenue. In November 2015, Booshaka became a subsidiary of Sprinklr Inc.

newBrandAnalytics, Inc. operates a social media intelligence platform that offers tools designed for service-focused industries to analyze online conversations. The company provides a suite of solutions, including an online reputation management tool that collects and processes social media comments, and social competitive intelligence tools that convert online reviews into actionable insights for businesses. Additionally, newBrandAnalytics offers a social engagement tool that facilitates direct communication between businesses and reviewers, as well as a real-time customer feedback tool for direct manager interaction. Its solutions cater to various sectors, including hospitality, restaurants, retail, healthcare, and government agencies. Established in 2010 and based in Washington, D.C., newBrandAnalytics aims to enhance guest satisfaction, operational efficiency, and marketing strategies for its clients. The company operates as a subsidiary of Sprinklr Inc. as of June 2015.

Scup Ltda. operates a social media productivity platform that assists companies in monitoring their brands across various social media channels, including Twitter, Facebook, and YouTube. The platform allows businesses to identify influential voices discussing their brand, engage with consumers, and post content on their social networks. Additionally, Scup provides reporting and analytics tools to measure the effectiveness of social media efforts, offering tailored packages for small businesses, brands, and agencies focused on market research. Founded in 2008 and based in Sao Paulo, Brazil, Scup also has operations in the United States. The company was acquired by Sprinklr Inc. in 2015, enhancing its capabilities in social media monitoring and customer engagement.

Get Satisfaction, Inc. offers an online community platform designed to connect companies with their customers, fostering relationships that create mutual value. Founded in 2007 and headquartered in New York with additional offices in Austin and Boston, the platform enables businesses to modernize customer support, enhance sales, differentiate their brand, and drive innovation. Companies across various industries utilize Get Satisfaction to build online communities that facilitate customer engagement and feedback. The platform integrates seamlessly with various applications, including CRM and helpdesk systems, ensuring a streamlined experience for users. As of 2015, Get Satisfaction operates as a subsidiary of Sprinklr Inc.

BRANDERATI’s mission is to help brands identify the most passionate “advocate influencers” and take those relationships to the next level, thus driving brand advocacy and loyalty. We enable brands to create Advocate Influencer Networks from their existing social communities, and provide the foundation for a complete advocate influencer program, from recruiting, through engagement, to learnings and optimization. Unlike other influencer marketing platforms, the BRANDERATI platform gives brands the ability to create segments, target content, evaluate impact, and develop social insight. Our turnkey strategic and creative services help convert “like” to love and love to loyalty, ensuring the best relationships and experiences for your brand.

TBG Digital is a specialist in social media marketing, dedicated to helping brands achieve measurable business objectives through effective social strategies. The company offers comprehensive services that include social strategy development, content creation, application builds, paid media, and performance measurement. TBG collaborates closely with major platforms like Facebook and Twitter to create products that enhance return on investment in social media advertising. Its innovative ad optimization platform, ONE Media Manager, enables brands to efficiently manage and optimize large-scale advertising campaigns on Facebook Marketplace. This platform allows for the rapid creation and organization of advertisements, cost control through various bidding strategies, and scheduling of ad delivery to enhance conversion rates. TBG Digital has successfully optimized millions of advertisements for renowned global brands, delivering substantial results and maximizing advertising effectiveness. The company operates offices in key cities worldwide, including London, San Francisco, New York, Chicago, Atlanta, Hamburg, Amsterdam, and Manila.

UserRules offers a comprehensive feedback management and data analysis system designed to enhance customer relationship management. Its product features an integrated community forum that facilitates user engagement, allowing customers to submit ideas, share opinions, participate in polls, and report issues. This platform encourages user interaction and feedback, which is essential for product development. Users can also engage with popular social networking sites, increasing overall traffic. The admin console includes various tools for monitoring feedback, analyzing data, and managing user interactions, helping businesses improve their product development cycles and overall user experience. Additionally, UserRules has introduced a feedback landing page that allows users to evaluate comments and flag inappropriate content, ensuring a moderated environment for discussion.

Pluck provides social media software for companies that want to create communities around their existing web properties. Its two main products are SiteLife, a white-label social networking service, and BlogBurst, which brings blog content to media sites.