Empirix
Empirix, Inc. specializes in customer experience and contact center assurance solutions through comprehensive testing, monitoring, and analytics for Internet Protocol (IP) communications. The company's offerings include various tools such as the Hammer Test Engine for quality assurance, OneSight for real-time analysis of customer experience and network performance, and VoiceWatch for monitoring voice applications from the caller's perspective. Empirix also provides proactive monitoring solutions, such as Proactive Automated Customer Experience, which helps organizations identify and resolve service-impacting issues. Additionally, the company offers solutions tailored for 5G and IoT environments, as well as platforms for network intelligence and performance testing. Serving clients across telecommunications, banking, insurance, and other industries worldwide, Empirix aims to enhance service quality and optimize operational efficiency. Founded in 1992 and headquartered in Billerica, Massachusetts, Empirix also maintains offices in the United Kingdom, China, and Japan.
Mutina Technology provides advanced technologies for Mobile Broadband-MBB, Next Generation Networks -NGN, SS7/SigTran Signaling, and IP Core Networks monitoring surveillance and analysis. Mutina designs and manufactures innovative portable protocol and service analyzers, probes for high performance IP monitoring of Telecom and Data Networks, NIC products for OEM, active testing systems for quality of service in IP environments. Applications of Mutina's products vary from surveillance, diagnostics, billing and billing verifications, Key Performance Indicators – KPI generation, multimedia analysis, Quality of Service –QoS scoring, Service Level Agreement-SLA verification, and Lawful Interception. Mutina was founded in 2006 and is a privately owned company
CT Labs is a comprehensive testing and analysis laboratory that specializes in services related to converged communications. The company provides evaluation and testing for Voice over Internet Protocol (VoIP) and networking equipment, focusing on areas such as voice portal technologies, unified messaging, speech recognition, and automated Voice User Interface (VUI) performance. Additionally, CT Labs assesses the performance of IP phones and converged Private Branch Exchange (PBX) platforms. To support its testing efforts, the company has developed proprietary test platforms branded as CT/TestView and CT/JumpStart. Through these services, CT Labs aims to ensure the reliability and effectiveness of communication technologies in various applications.
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