Signature Collision Centers was founded in 2004 by Charles Pipkin. As the industry started to consolidate, Mr. Pipkin saw an opportunity to launch a collision repair business that embraces the Direct Repair Process (DRP) model, and delivers greater value to insurance companies and customers. As a closely held company, Signature works on much tighter profit margins than a large company beholden to investors. By taking this longer-term view, Signature has indeed been able to offer lower rates to insurance companies and reinvest more in quality employees, equipment, training and processes. As a result, customers enjoy consistently high-quality service and workmanship.
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