IFS

Falkonry Inc. is an industrial AI software company founded in 2012 and based in Sunnyvale, California. The company specializes in developing machine learning software that enhances condition recognition capabilities by utilizing new data and expert feedback. Falkonry's offerings include the Falkonry LRS, which analyzes multivariate time series data to identify patterns, predict critical events, and explain operational behaviors, as well as the Falkonry Edge Analyzer, a portable engine designed for deploying predictive models on edge devices. The company's AI platform is tailored for the manufacturing and defense sectors, helping clients achieve improvements in production uptime, quality, yield, and safety by uncovering insights from operational data. Falkonry's solutions are compatible with Azure and AWS IIoT platforms and can be deployed on-site, at the edge, or in the cloud, serving a range of Global Fortune 2000 industrial clients.

Poka Inc. is a Quebec-based company that specializes in performance support software for digital manufacturing operations. Founded in 2013, Poka has developed a web and mobile application that empowers factory workers to capture, consume, and share vital information in real-time on the plant floor, thereby enhancing productivity. The platform creates a standardized multimedia knowledge base that includes procedures, training content, and solutions tailored to specific workstations and machines. This approach not only helps reduce production downtime but also improves quality and safety while facilitating communication across various departments and shifts. Poka has emerged as a key player in the digital transformation of the manufacturing sector, serving numerous leading industrial firms recognized among the largest global manufacturers.

Ultimo Software Solutions BV is a Dutch software development company established in 1988 and headquartered in Nunspeet, Netherlands. It specializes in creating management software for various sectors, including maintenance management, facility management, fleet management, infrastructure asset management, and IT service management. The company offers an integrated workplace management system known as Ultimo Facility Management, along with maintenance management solutions such as Ultimo Maintenance Management and Ultimo Lite, as well as Ultimo IT Service Management. As a leader in the Dutch market, Ultimo is dedicated to developing, implementing, and supporting high-quality software, employing departments focused on research and development, customer support, product quality control, marketing, sales, and administration. Over the years, Ultimo has experienced significant growth, serving more than 900 organizations worldwide, including healthcare facilities, multinational corporations, and government offices, providing tailored solutions to meet diverse operational needs.

Customerville specializes in enhancing customer experience through its innovative Design-driven Feedback™ platform, which transforms traditional surveys into engaging, interactive experiences. As a pioneer in the customer experience (CX) sector, Customerville was among the first to offer real-time CX surveys online. Its platform, utilized across various industries and in over 20 countries, facilitates millions of customer interactions. By integrating technology, design, and behavioral science, Customerville's solutions promote effective listening throughout the customer journey, encouraging natural feedback exchange. Additionally, the company has developed a live dashboard that consolidates customer voices and research surveys, further supporting clients in fostering a customer-centric culture.

Axios Systems is a global provider of cloud-based Enterprise Service Management (ESM) software, known for its high-quality omnichannel service management solutions. The company develops IT service management tools designed to enhance productivity for employees and businesses, even in remote work environments. Axios Systems' solutions feature a uniquely configurable design and digital customer capabilities that support software and IT asset management. As a result, many respected brands, including Aviva, KPMG, and FedEx, rely on Axios Systems to deliver tailored services that meet their specific business needs.

Clevest Solutions Inc. is a software developer that specializes in workforce management solutions for energy and water utilities. Founded in 2002 and headquartered in Richmond, Canada, with an additional office in Plano, Texas, the company offers a range of platforms designed to enhance field operations. Its Mobile Workforce Management platform automates and optimizes various field activities, while Location Solutions provides integrated GPS tracking for vehicle locations. Additionally, Clevest Mobile GIS enables automated, real-time asset inspections to ensure regulatory compliance, and Clevest Advanced Network Deployment assists in real-time planning and management of asset installation projects. By focusing on electric, gas, and water utilities, Clevest Solutions aims to improve productivity, safety, and reliability, ultimately helping utilities enhance their response times and reduce their carbon footprint.

Astea International Inc. is a provider of service management software solutions, catering to businesses involved in selling and servicing equipment as well as delivering professional services. The company’s flagship product, Astea Alliance Enterprise, encompasses a comprehensive suite of applications that manage the entire service lifecycle, including lead generation, project quotation, service billing, and asset retirement. Additionally, Astea offers the FieldCentrix Enterprise suite, a mobile-compatible service management solution, which integrates seamlessly with customer relationship management and enterprise resource planning systems. Astea's software is utilized across various sectors, including information technology, medical devices, industrial controls, retail systems, and telecommunications, among others. The company supports both on-premise and cloud deployments, providing extensive consulting, training, and maintenance services to ensure smooth implementation and integration. Founded in 1979 and headquartered in Horsham, Pennsylvania, Astea International was previously known as Applied System Technologies, Inc. and has been operating as a subsidiary of IFS Americas, Inc. since December 2019.

WorkWave is a prominent provider of innovative software and fintech solutions tailored for service professionals in various industries, including lawn care, pest control, commercial cleaning, and security. The company offers comprehensive end-to-end SaaS solutions that facilitate critical business functions such as customer acquisition, mobile communications, billing, and invoicing. With a customer base exceeding 8,000 worldwide, WorkWave is dedicated to empowering mobile service workers to enhance their operations and grow their businesses. The company has been recognized for its contributions to the field, earning accolades such as being named a 2023 Inc. Power Partner and a Top 100 Software Company. Through GPS-enhanced fleet management services and advanced tracking devices, WorkWave supports its clients in maintaining efficient and effective business practices.

mplsystems Limited, founded in 2007 and based in Warwick, United Kingdom, specializes in the development and implementation of omni-channel contact center and field service management software. The company provides a comprehensive suite of features for multi-channel contact centers, including skills-based routing, call recording, reporting, and workforce optimization, as well as support for email, chat, and social media interactions. Additionally, mplsystems offers customer experience software that encompasses customer services, campaign modules, and an Intelligent Agent Desktop, allowing organizations to create tailored and cost-effective contact solutions suitable for a range of operational sizes, from 4 to 4000 seats. As of August 2017, mplsystems operates as a subsidiary of Industrial and Financial Systems, IFS AB.

Field Service Management Limited specializes in reselling and implementing service management software solutions in Ireland and the United Kingdom. Established in 2006 and based in Fareham, the company operates as a subsidiary of IFS AB. The software offered includes IFS Field Service Management, which can be implemented either on-premise or as a SaaS solution, catering to a range of businesses from small operations to large multinational organizations. Their software manages various aspects of the service environment, including sales, contracts, billing, project management, asset management, maintenance, and dynamic engineer scheduling. Additionally, it features user-definable workflows and business rules, allowing clients to tailor the software to their specific needs. This flexibility has made it a preferred choice for numerous award-winning service organizations globally.

Mxi Technologies Ltd. specializes in aviation maintenance management software solutions, enabling organizations to effectively manage engineering, planning, execution, and materials management related to maintenance activities. The company offers two primary products: Maintenix Operator Edition, which focuses on asset management, and Maintenix MRO Edition, designed for the sale of maintenance services. In addition to software, Mxi Technologies provides professional services, training programs, and ongoing support to ensure effective implementation and usage. The company's clientele includes commercial airlines, maintenance, repair, and overhaul (MRO) service providers, original equipment manufacturers (OEMs), helicopter operators, corporate aviation, and defense organizations globally. Established in 1996 and headquartered in Ottawa, Canada, Mxi Technologies operates as a subsidiary of Industrial and Financial Systems, IFS AB.

MainIoT Software Oy, established in 2014 and headquartered in Tampere, Finland, specializes in designing and developing software solutions for Enterprise Asset Management (EAM) and Enterprise Service Management (ESM). Their offerings also include master data management solutions, catering to companies in energy, process, manufacturing, and service industries. Since March 1, 2016, MainIoT has operated as a subsidiary of IFS AB (publ).

VisionWaves B.V., founded in 2000 and headquartered in Zeist, the Netherlands, specializes in operational intelligence software solutions tailored for enterprises. The company focuses on developing management software systems that include the VisionWaves delta suite, which features tools for active business management, integrated synergy analyses, and enhancements to business models. VisionWaves aims to address the complexities of business and IT, providing business cockpits that help organizations map, monitor, and manage their operations effectively. As of July 2015, it operates as a subsidiary of Industrial & Financial Systems IFS AB.

360 Scheduling, Ltd. offers mobile workforce scheduling and optimization software. It offers Dynamic Scheduling Engine, a SOA optimization framework that delivers mobile workforce scheduling in software as a service model. The company provides service and profitability, exceptions monitoring, parts management, real time, travel and routing, key performance indicators monitoring, appointment booking, and business analytic solutions. The company was formerly known as 360 Technologies, Ltd. and changed its name to 360 Scheduling, Ltd. in November, 2008. 360 Scheduling, Ltd. was founded in 2002 and is based in Nottingham, United Kingdom.

MultiPlus Solutions is a privately held company develops enterprise software solutions.

Cyberconn Software is a privately held company that develops and markets strategic management process software.