Sitel

Sykes Enterprises is a prominent provider of customer contact management solutions and business process outsourcing services, specializing in industries such as communications, financial services, healthcare, technology, consumer, transportation, and leisure. Founded in 1977 and headquartered in Tampa, Florida, the company has grown to employ approximately 47,900 individuals across 75 locations in 20 countries, offering services in 30 languages. Sykes focuses on enhancing customer experience through digital transformation, utilizing automation, self-service, insights, analytics, and digital learning to help organizations effectively serve their customers in a rapidly evolving digital landscape.