InflowCX
InflowCX offers strategic advisory, consulting, and managed services for contact center, customer experience, and unified communications solutions. With a focus on client satisfaction and problem-solving approach, InflowCX has become a trusted advisor in its market.
4 past transactions
Netfore Systems
Acquisition in 2023
Netfore Systems is a collaborative full-service custom software development firm specializing in enterprise solutions, telecommunications networks, IP device management, and leveraging current development tools for complex business problems.
BPO Partners
Acquisition in 2022
BPO Partners is a consulting and advisory firm that assists clients in addressing internal and external challenges related to contact center operations. The company specializes in enhancing customer experience and operational efficiency through a comprehensive suite of consulting services. BPO Partners focuses on contact center technology, operational consulting, and outsourcing strategies, enabling clients to optimize their customer sales and care operations effectively. By leveraging its expertise, the firm aims to help clients achieve excellence in both operational performance and customer satisfaction.
EPIC
Acquisition in 2022
EPIC Connections is an experienced and proven industry-leading contact center consulting and professional services firm. EPIC focuses on contact center operational and technology consulting, outsourcing (BPO) strategy and management, and customer experience technology implementation services. EPIC Connections supports companies from Fortune 500 to SMB clients in enhancing the people, processes, and technologies that power their clients’ customer experiences.
PeakView
Acquisition in 2021
PeakView supports enterprises, as a technology solution provider and consulting firm, with a core focus on Cloud Contact Center solutions.
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