InflowCX

InflowCX is a provider of strategic advisory, consulting, and managed services focused on contact center solutions, customer experience, and unified communications. The company offers a range of services, including video conferencing, network infrastructure, hybrid data storage, and workforce management. By delivering implementation, ongoing support, and comprehensive consulting and training programs, InflowCX aims to enhance contact center expertise and optimize existing systems for its clients. With a commitment to high-quality service and client satisfaction, InflowCX has established itself as a trusted advisor in the industry, helping organizations elevate their customer experience and improve operational execution.

Tara Peery

CFO

4 past transactions

NetFore Systems

Acquisition in 2023
NetFore Systems is a full-service custom software development firm that specializes in providing tailored technology solutions to address complex business challenges. The company offers expertise in custom enterprise software development, telecommunications networks, IP device management, and comprehensive enterprise solutions. With a strong focus on collaboration, NetFore leverages its deep understanding of current development tools and practices, along with a refined project delivery model, to deliver high-quality results. Through its versatile approach, NetFore supports organizations in navigating the intricacies of technology implementation, ensuring they receive specialized support that aligns with their specific needs and goals.

BPO Partners

Acquisition in 2022
BPO Partners is a consulting and advisory firm that assists clients in addressing internal and external challenges related to contact center operations. The company specializes in enhancing customer experience and operational efficiency through a comprehensive suite of consulting services. BPO Partners focuses on contact center technology, operational consulting, and outsourcing strategies, enabling clients to optimize their customer sales and care operations effectively. By leveraging its expertise, the firm aims to help clients achieve excellence in both operational performance and customer satisfaction.

EPIC

Acquisition in 2022
EPIC Connections is an experienced and proven industry-leading contact center consulting and professional services firm. EPIC focuses on contact center operational and technology consulting, outsourcing (BPO) strategy and management, and customer experience technology implementation services. EPIC Connections supports companies from Fortune 500 to SMB clients in enhancing the people, processes, and technologies that power their clients’ customer experiences.

PeakView

Acquisition in 2021
PeakView supports enterprises, as a technology solution provider and consulting firm, with a core focus on Cloud Contact Center solutions.
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